Case Method

Case
A written description of an actual situation in
business ,which provokes the reader the need to
decide on, what the situation really is or what the
problems are and what should be done.
A written description of an organization, covering
all or some aspects for a certain period of time.
There is no standard order of presentation.

Steps
Facts and Inferences ( Dependable or not)
Distinct Element ( Salient and Peripheral)
Interrelationship between Elements

Case Analysis

Define the Problem in the Case

Proper diagnosis
Attribution of problem ( major or minor)
Set Objectives for Problem Solving
Set explicit objectives which are required for
action / desired accomplishment.
Evaluate the decision in terms of
implementation.
Outline alternative course of action.

Types of Cases
Based on their application, cases can be classified as
under:
1 Informational Case : These include a variety of items
like working environment, inter-organizational context,
co-ordination activities, problem areas, history of
events, inhibiting factors on decision-making etc.
2. Appraisal Cases: These involve problem solving and
decision making processes.
3.Historical Cases: These involve research and
educational interests.
4. Project Cases: These are radical educational process
involving interests.

Types of Cases
5. Live and Experimental Cases or Functional Cases:
Social welfare, rehabilitation or introduction of ideas
and analytical concepts form basis for these cases.
6. Decision Case: When, one or more problems are posed
explicitly or by implication. The case may be called a
decision case. The participants have to co-ordinate
conflicting requirements and view points of the
different character in the case and suggest workable
solutions.
7. Filmed Case: In this, a film is shown with breaks, with
class discussions intervening to bring out the points
that have emerged so far in the film. Cases dealing with
problems in human relation are particularly shown in
the film.

8. Incident Case: In this type of case, a very brief statement

concerning a situation or incident is given to the
participants. By skilful questioning, the participant calls
out from the faculty member sufficient information to
understand the situation and then tries to analyze and find
solutions to the problem.
9. Review Case: In this type, a number of study groups or
teams submit recommendations on different aspects of a
problem. These are later evaluated by the participants and
a final report with suitable recommendations drawn up for
implementation. The case has to be based on vast amount
of study and research.
10 Role Playing Case: In this, the participants assume
different roles (e.g., manager, supervisor, accountant etc.)
in a particular case and play them out in the class room..
Individual experience and talents of participants mainly
determine the effectiveness of role playing,

Skills Development by Cases

Analytical Skills
Application Skills
Creative Skills
Communicative Skills
Social Skills
Self-Analysis Skills

The End