Management
ELEVENTH EDITION
GARY DESSLER
Chapter 5
52
Trend Analysis
Ratio Analysis
Scatter Plotting
53
Qualification
Inventories
Manual
Systems and
Replacement
Charts
Computerized
Information
Systems
54
Evaluating
Recruiting
Effectiveness
What to
Measure
How to
Measure
55
Rehiring Former
Employees
Job Posting
Hiring from
Within
Succession
Planning (HRIS)
56
Employment Agencies
Types of Employment
Agencies
Public
Agencies
Nonprofit
Agencies
Private
Agencies
57
Offshoring/Outsourcing White-Collar
and Other Jobs
Political and
Military Instability
Resentment and
anxiety of U.S.
employees/unions
Costs of foreign
workers
Cultural
Misunderstandings
Main
Issues
Special training of
foreign employees
Customers
security and
privacy concerns
Foreign contracts,
liability, and legal
concerns
58
The Disabled
Welfare-to-Work
Older Workers
Minorities and
Women
59
Applicants
education and
experience
Applicants
progress and
growth
Applicants
employment
stability
Applicants
likelihood of
success
510
Arrest
Record
Housing
Arrangements
Areas of Personal
Information
Marital
Status
Physical
Handicaps
Notification in
Case of
Emergency
Memberships in
Organizations
511
KEY TERMS
employment or personnel
planning
trend analysis
ratio analysis
scatter plot
computerized forecast
qualifications inventories
personnel replacement charts
512