TECHNICAL

EDUCATION
GETTING QUALITY
RIGHT BY
APPLYING
INDUSTRIAL
PRESENTED BY :
CHANDAN GULERIA
ENGINEERING
2013PGME002

NEED : India is very young country

of the world in technical field and its
application and is now facing a dire
need to increase its technical force
to accomplish as a developed
country. [1]The technical standards
have been declining in India for the
past 2 to 3 years despite of the
competitive admission process. In
India the number of the elite
engineering colleges has seen a rise
by 55 %( from 90153 to 140000)

INTRODUCTION:
Managing quality in education is not same as
that in case of the industries and manufacturing
units, whereas the principles which are used in
the industries can be applied to the education
sector. Most of the performance measurement
system in education system does not reflect the
actual potential that lies within the institution.
Quality has now become a decisive factor in
attracting the students and faculty to the
institution. Many engineering institutions have
now opted for the ISO 9000 system in order to
improve results and wealth. In the last 5 years
the number of institutions offering technical
education has seen a large increase whereas
unfortunately the quality of education is not

PROCEDURE :
Author has made a study regarding the major
sets of the input based indicators i.e. the
quantity and quality of new engineering
students, the finance of undergraduate
courses, availability of qualified faculty and
many more. This study may promote reassessment of the current curriculum and
accredited
principles
for
Engineering
Educational System. This study should foster an
examination fit and stop the descent of the
engineering students by not paring with quality.
Author has applied Failure Mode Effect Analysis
(FMEA), Cause and failure analysis and has
used Pareto principle to contemplate and has

INDUSTRIAL TOOLS
Parasuraman (1991) developed a SERVQUAL scale
to measure service quality. SERVQUAL and its
adapted versions have been employed extensively
in different services such as banking, retail,
wholesale, health, education in both developed
and to some extent in developing. This tool
remains popular despite severe criticism.
EDUQUAL is the tool that has been used in this
process to get the data, after that DATA will
undergo a Chronbacks Alpha and Factor Analysis
test .After completion Cause and effect analysis,
FMEA(Failure Mode Effect Analysis) and Pareto
Principle has been used to get the major factors
influencing the quality of the technical education.

FUTURE SCOPE :
Keeping the quantity of employable
engineer, the quality education in technical
field is the need of the country and can be
very helpful for the plans that has also been
started by the current Prime Minister Shri
Narendra Modi in scheme of Make in India.
The quality education will not only boost the
manufacturing sector by providing the
quality workforce but will also help India to
achieve the dream of a developed country.
The quality workforce can only be the
product of the quality teachings in the
university and educational institutes.

CUSTOMERS

Students Parents
Organizations, Industries,
Employers, Principal, Dean,
Professors, Asso Professor,
Asst.Professors, Lecturers,
Instructors, Technicians

Term

Explanation

Tools used

Define

Purpose and scope . To identify

problems, form a team, identify
customers, identify required outputs,
to prioritize students requirements,

MSWord/EXCEL,
Flowchart, Gantt
Chart / Timeline
Suggestions /
Complaints, and
Surveys /
Interviews

Measure

current-state
assessment,potential causes,
types of variations,accuracy of
measurements,

Data Gathering
Plan, Surveys /
Interviews, Check
sheets, Control
chart,

Term

Explanation

Tools used

Analysis

Sources of variation, root

cause,barinstroming,improve
ments having greatest
impacts

Flowcharts,Cor
relation
Analysis,Chron
backs
Alpha,Mini tab

Improvement

Impact of assesment,sources Error

simulation,hypohe
of variation,risks associated
sis
testing,Implemane
taion

REFRENCES:
1. [1] Raj Kumar, R.V, Engineering Education in India - Quality
concerns and Remedial Measures, The Indian Journal of Technical
Education 2007; 30(3):73-90.
2. [2] Ramachandran, H and Anil Kumar, Engineering education in
India, Productivity 2003; 44(2): 187-194
3 [3] Goffnett, S.P. (2004), Understanding Six Sigma: Implications
for Industry and Education, Journal of Industrial Technology 2004;
20(4):1-10