PRODUCTIVITY &

QUALITY MANAGEMENT
PRESENTATION
 TEAM MEMBERS ROLL
NO
 SAJID SHAIKH 88


 IRSHAD KHAN 80


 SHADAB SHAIKH 105



 ABDUL KADER 109



 RIZWAN ANSARI 64
 T I N G
E S E N ON
 PR


 HISTORY
Six sigma originally developed by
Motorola engineer Bill Smith


The term "Six Sigma" is derived from

a field of statistics known as process
capability studies.
Sigma is the Greek letter σ is used
to represent standard deviation


Bill smith born (1929)In



Brooklyn, (New York)



The late Bill Smith, a



reliability engineer at
Motorola, is widely
credited with originating
Six Sigma and selling it to
Motorola's legendary
(CEO) Bob galvin


Engineer at Motorola



Bob galvin was a
legendary CEO of
Motorola and was named
president of Motorola.

§
He always followed two


saying of his father

 1) Do not fear failure. BOB GALVIN
 2) Recognize the sign. FORMER C.E.O&CHAIRMAN
( MOTOROLA)

 Meaning

 Six sigma simply means a
measure of quality that strives
for near perfection.

 Six sigma is data-driven approach
and methodology for eliminating
defects.

 Six Sigma helps to measure how
Six sigma levels

DPMO (defect per million opportunity)

One sigma = 690,000 DPMO  = (31% efficiency )

Two sigma = 308,000 DPMO  = (69.2% efficiency )
Three sigma = 66,800 DPMO    = (93.32% efficiency) 
Four sigma = 6,210 DPMO      = (99.379% efficiency) 
Five sigma = 230 DPMO         = (99.977% efficiency) 
Six sigma = 3.4 DPMO          = (99.9997% efficiency) 
 Methods
o Six Sigma has two key methods: DMAIC
and DMADV, both inspired by
Deming's Plan-Do-Check-Act Cycle.
o
o DMAIC is used to improve an existing
business process.
o
o DMADV is used to create new product or
process designs.
PDCA CYCLE
 dmaic


 D-M-A-I-C
DEFINE
MEASURE ANALYZE IMPROVE CONTROL
 dmadv
v
v
 D–M–A–D-V
DEFINE VERIFY
MEASURE ANALYZE DESIGN
 Implementation of ROLE
§ Six Sigma identifies several key roles for its successful
implementation :-


1. Executive Leadership /Sponsor

2.Champions
3.Process Owner
4.Black Belts
5.Master Black Belts
6.Green Belts

 Quality management tool used
in Six Sigma
1)
2)Analysis of variance
3)ANOVA Gauge R&R
4)Axiomatic design
5)Business Process Mapping
6)Failure mode and effects analysis
7)General linear model
8)Histograms
9)Process capability
10)Taguchi methods
11)Root cause analysis
12)
13)
 Software used for Six
sigma
 There are generally two classes of software
used to support Six Sigma :-


1.Analysis tools :- which are used to perform

statistical or process analysis
2.
3.Program management tools :- used to manage
and track a corporation's entire Six Sigma
program


1.
 Analysis tools

 JMP
 Microsoft Visio
 Minitab
 SigmaXL
 iGrafx
 Statgraphics
 STATISTICA
 Telelogic
 Actuate
 The Unscrambler
HOW COMPANIES
DEFINE
SIX SIGMA
 G.E (GENERAL
ELECTRIC)


1.Six Sigma is highly disciplined

process.
2.
3.Helps to get zero defect in
production.
4.
5.Base strategy of working.
Customer contribution to (G.E)
Success
 HONEYWELL
1.
2.Six Sigma helps to accelerate improvements in
process.
3.
4.Reduction in manufacturing & administrative
cost.
5.
6.Eliminating waste & reducing defects.
 F ig . 1 C o s t o f p o o r q u a lity v e rs u s S ig m a le v e l

30%
Cost of poor quality
as % of earnings

20%

10%

0%
3 4 5 6 7

S ig m a L e v e l
 FINANCIAL BENEFITS


 General Electric (GE) :- saved 12b$ over five

years & produces annual benefits of over
2.5b$


 Honeywell :- recorded more than 800b$ in

saving &
 saved more than $600 million a year by 1999


 Motorola :- reduced manufacturing cost

by1.4b$ (1987-1994) Saved $17 Billion from
1986 to 2004



 DABBAWALLA’S

D A B B A W A LLA ’ S fo llo w th e
Q u a lity p ro ce ss S ix S ig m a fo r
e lim in a tin g d e fe cts in th e ir w o rk
 TRAVELLING

DABBAWALLA’S TRAVEL THROUGH EVERY

MEANS OF TRANSPORT
 CONCLUSION
 The primary factor in the successful
implementation of a Six Sigma project is to
have the necessary resources, the support
and leadership of top management,
customer requirements identified explicitly,
and a comprehensive training programme.
THANK Y
OU