sweetest
story
ever
told or
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Cadbury in India
In India, Cadbury began its operations in
1948 by importing chocolates
After 60 years of existence, it today has five
company-owned manufacturing facilities
4 sales offices
The corporate office is in Mumbai.
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Operates in five
categories
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overview
Chocolates- out of total market size of 22500
tpa, Cadburys share has been 69.2 %.
Sugar Confectionery out of the total market
size of 163000 tpa, enjoys 4 % market share
Food drinks out of total market size of
73500 tpa, 14.2 % share
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Swot
Analysis
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Strength
Cadbury Schweppes plc is a very
profitable organization, generated
revenue of more than 6,508 billion
(2005).
global chocolate brand built upon a
reputation for fine products and
services.
one of the Fortune Top 100 Companies
to Work For in 2005.
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Weaknesses
The organization is dependant on a main
competitive advantage, the retail of
coffee.
The company has no apprehensions of
cannibalization of its chocolate brands.
Cadbury's recall over 1 million chocolate
bars over salmonella fears
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Opportunities
The company has the opportunity to
expand its global operations.
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Threats
Entry into salted snacks was ruled
out so it is important to do new
innovation and marketing research.
exposed to rises in the cost of
chocolate and dairy products.
Health organization have so many
barriers for new development
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Key brands at
Cadbury
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Brand
A
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What makes a
successful brand?
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Cadbury Dairy
Milk
The Real Taste of
Success
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Cadbury dairy
milk
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Brand Promise
Cadbury Dairy Milk is the most
delicious, best tasting
chocolate.
A moment of pure magic.
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The Indian
Chapter
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The Challenge
Get people accustomed to chocolatesprimarily seen as a western taste
Do so by reaching out to the masses
in a land where mindsets and
preferences are as diverse as the
country itself
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CadburyDairyMilk in
the 80s
Brand was considered as a
surrogate of parental affection for
their children.
The chocolate goodness (appetite
appeal) was being harnessed
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The
Expression
CDM positioned as
The perfect expression of parental love
Sometimes a Cadbury can say it
better than words
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Key Issue
With communication consciously
addressing kids, consumption also got
restricted within the same segment
resulting in brand stagnation
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Marketing
Challenge
To expand the consumer base by
making Cadbury Dairy Milk aspirational and
desirable
to the adult segment
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Positioning
Review
Cadbury India realized that in our very
positioning of "parental love",
growth was being hindered.
The lead task was to make chocolates
acceptable and accessible amongst
adults and erase the kiddy
connotations.
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The
Unshackling
of Cadbury
Dairy Milk in
1994
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Communication
Task
To increase category relevance, give
consumers a taste of life the
Cadbury Dairy Milk way - real, fun
and free.
Integrate the "real" chocolate of
Cadbury Dairy Milk to "real"
feelings.
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The atmosphere
at that time
The new resurgent India.
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Brand Positioning
Cadbury Dairy Milk is the perfect
expression of spontaneous, happy,
joyous feelings.
Eating Cadbury Dairy Milk provides the
Real Taste of Life experience.
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Legitimizing of
Cadbury Dairy
Milk
in 1998
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In 1997
Hurdles at the communication level
Real Taste of Life Campaign cut ice
with the metro audience,
The barriers of Middle/Bottom end
consumers still remained to be
addressed
As a result, brand growth rate was
slower than the chocolate market
growth
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What next???
The Indianisation of the brand
To increase width of consumption by
entering the Indian mind-space Make CDM part of Indian customs and mores
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The twin
platforms
For Regular users
Position CDM as the gold standard
in taste amongst chocolates
Creative Idea
I will do anything to eat my CDM
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For Infrequent
users
Position Cadbury Dairy Milk as the
chocolate meant for everyone
Chocolate = Cadbury Dairy Milk
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Creative Idea
You dont need any special reason
to eat Cadbury Dairy Milk
mass communication and
advertising creative
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The result...
Vendor TVCs cut ice among both
heavy
as well as marginal
user
The strategy helped increase brand
penetration (specially in smaller
towns) leading to a brand growth of
around 40%
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Parallel initiatives
Beefed up distribution system
(grown by over 60% over past 5
years)
Increased points of contact
(Bringing Cadbury Dairy Milk closer
to the consumer)
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The third
discontinuity
Cadbury Dairy Milk
in 2002
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Competitive
Environment
Influx of several brands at various
price points offering greater
perceived value
While attitudes towards chocolates
softened, consumers flirted with
options
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The
Challenge
Reinforce preeminence of the
brand
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The
Execution
Product
Range of new, international pack
formats a Cadbury Dairy Milk for
every need
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In-home consumption
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Now in a new
segment
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Opportunity
The traditional sweet market in India
is worth a whopping Rs. 11,000 crore
(3.5 times Australian chocolate market).
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Cadbury
Celebrations
Aimed at replacing traditional gifting
options like mithai and dry- fruits
during festive seasons
A popular brand on occasions such
as diwali, rakhi, dussera puja.
It is also a major success as a
corporate gifting brand.
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fantastic mobile
marketing
campaign!
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The worm
controversy
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The programs at
Cadbury
12 Point Action Plan
responds to consumer health concerns.
Bournvita Quiz Contest
one of the most famous quiz contests
in India.
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Cadbury's commits to
green and ethical
future
Its Purple Goes Green vision for 2020,
which involves tackling climate
change by shrinking its global
environmental footprint, was
launched in July 2007.
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Neo-natal ward
Health start to the newborn infants of the
local community in the thane district.
Supported the construction of a neo-natal
hospital ward at thane`s municipal hospital.
This intervention has helped the poor and
needy who are in urgent need of specialized
healthcare.
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Gurikha Project
Focused on healthcare and education in
the nearby village of gurikha.
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Women
Empowerment.
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Over view of
strategy
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Soo
Kuch
meetha
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Presented
by
Mansi Sharma
Pooja
Rishab
Ishaan
Khushboo
Ashwarya Mahi
Copyrights reserved
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