Professionalism

.in the workplace

Lisa M. Lackner, RN, MSN

Dawn of a New Era

Where do we start?

Where do we start?
What does professional mean?
An occupation requiring specialized
knowledge and often long and intensive
academic preparation
Conforming to the technical or ethical
standards of a profession

Professionalism is:
TEAMWORK

Teamwork
Teamwork is the single
most important vital
sign of the health of the
organization or agency.
Everyones
participation and input
is critical to successful
resuscitation.
A-Team approach

A-Team

Proactive

Confident

Positive

Competent

Compassionate

Communicative

Team spirit

Teachers

Trust

Does what it takes

Sense of humor

Moves the meat

B Team
Negative
Reactive
Confused
Lazy
Late
Poor communications
Constant complainer
BMW club
Cant do
Always surprised

Which are you?

You make the call
(Monday Night Football)

Professionalism is:

Having an awareness of how your

actions, body language, and words affect
others

Professionalism is:
Being fully accountable for ones actions

Professionalism is:
Utilizing kindness, compassion,
intelligence, and direct communication to
lead others

Professionalism is:
Learning to master a mindful, calm
response to an emergency

Professionalism is NOT:
Allowing someone else to get bit, while
you stand by.

Professionalism is NOT:
Blaming others for your mistakes or poor
response

Professionalism is NOT:
Losing your composure in chaos
When things go wrong, dont go with
them. Unknown

Words to live by.

I love the man that can smile in trouble, that
can gather strength from distress, and grow
brave by reflection. Thomas Paine
In adversity, remember to keep an even
mind. Horace
Do not lose your inward peace for anything
whatsoever, even if your whole world seems
upset. Saint France de Sales

One of my favorites

Little things affect little minds. Benjamin Disraeli

And lastly,

Do not free a camel of the burden of his

hump; you may be freeing him from
being a camel. G.K. Chesterton

Although your job is not

easy

And your job is stressful

And sometimes your job

seems impossible

It does not excuse you from

being unprofessional.
Dont let reasons become excuses

Moral
Many times we are all too focused on our
own concerns, tasks and conveniences and
lose sight of the primary reason we exist.
When faced with adversity it is often best to
step back, assess what you can and cannot
control, assess your resources, and through
teamwork and positive attitudes take care of
those endeavors and people we are
entrusted with and are the primary reasons
we exist.

One cannot change anything

unless we accept it.
Condemnation does not
liberate, it oppresses.
(Carl Jung)

Factors Professionals Must

Always Consider
Teamwork
Relentless pursuit of excellence
Basic Business Facts
Customer Service
Unfailing Integrity

Why do we struggle with

this???
Attitude
Ego
Fear
Seniority
Confusion
Poor impulse control

Fundamental Personality Rules

You cannot control anyone except
maybe. Yourself.
The most difficult people dont realize that
they are the terrorists.

The strength of any structure is only as

strong as the sum compilation of the
individual components it is comprised
of. It is the design, the mortar, and the
precision of assembly that allows
seemingly unimaginable fortitude.