Business Service Overview:

Accenture Smart Building Solutions (ASBS)

March 2013

Copyright 2012 Accenture. All rights reserved. Accenture, its logo, and Accenture Innovation Delivered are trademarks of Accenture.

Contents
Executive Summary
Business Context
Why is ASBS an important aspect of retail and worth giving attention to?

Why Accenture?
Why should a client partner with Accenture to implement this capability rather than building it in house?

Components of the Service

What capabilities does ASBS enhance or enable?

Identifying a Fit
What signs indicate that ASBS would be make valuable improvements at a client, and what questions
should be asked?

Value Proposition
What hard and soft benefits does ASBS provide?

Service Implementation
What approach, timeline, team, and deliverables would be involved in implementing ASBS?

Client Credentials
Where has ASBS been implemented before, and what results were achieved?

Copyright 2012 Accenture All Rights Reserved.

Executive Summary
Accenture Smart Building Solutions (ASBS) uses advanced data analytics to provide
enterprise energy management services to commercial building owners, helping them
reduce energy usage and maintenance costs, while improving occupant comfort.
ASBS leverages the convergence of IT and Building Technologies to provide a suite of
data-focused services to reduce building operating costs by up to 30%. The continuous
analytics improves equipment performance that results in a number of tangible and
intangible benefits for building owners and occupants.
Lower utility bills (decreased consumption and demand)

Energy

Lower carbon emissions

Lower maintenance costs (parts and labor)
Increased equipment life
Lower risk of catastrophic equipment failures
Improved tenant comfort, retention, and leasing rates

Copyright 2012 Accenture All Rights Reserved.

Carbon
Maintenance
Comfort

Business Context
Energy is a growing cost item and a mission-critical commodity for many organizations
today, therefore its efficiency is a critical component of our clients sustainability strategy
whilst offering favorable business benefits.
Client Challenges & Opportunities
Energy consumption is a significant
operational expense item for most
industries and buildings making up about
20% of overall operating costs.
While there is a growing need for energy
efficiency, most organizations:
Do not have a strategic approach to
energy management
Do not understand their most energy
consuming assets
Do not actively manage energy
efficiently or effectively
Do not understand what technologies
are available to drive energy efficiency

Copyright 2012 Accenture All Rights Reserved.

Why Buildings?
Buildings consume ~40% of the worlds
energy far more than what is used in
other areas such as transportation
Regardless of age, nearly every building
wastes energy.
Why Information Technology?
IT enables unprecedented efficiencies
for many core business functions and
the real estate portfolio is no exception
Building systems and solutions are the
last to migrate to IP, yet are instrumental
in controlling energy spend
Analytics enables the analysis of millions
of data points per day from existing
equipment to identify improvements to
building operational efficiency
4

Why Accenture?
High quality team ready to deploy: We
are committed to delivering value for
our clients; our global network of staff
and assets across 54 countries
enables us to deliver world class results
for our clients global programmes. Our
Global Delivery Network provides
clients with high-quality solutions,
lower costs and quicker results

Gainshare approach:
We are committed to partnering
with you to maximise the value
realised from this project. We
have a number of flexible
approaches which incentivise
continual performance
improvement over the lifetime of
the contract and maximise
energy savings

Global
Global
network
network
of
of high
high
quality
quality
people
people

Flexible
Flexible
contracting
contracting
approach
approach

Leading
Leading edge
edge
technology
technology
solutions
solutions

Technology know-how:
Accenture excels at understanding
how technology drives the
sustainability agenda and how
analytics can help companies become
more transparent , better understand
their risks and create sustainability
benefits across the value chain
Copyright 2012 Accenture All Rights Reserved.

Proven
Proven
delivery
delivery
excellence
excellence

Energy management results delivered:

We have a proven track record for complex, endto-end transformational projects in energy
management. Our experience ranges from a 1900
store roll-out of the advanced analytics platform for a
US retailer to delivering $1.1 million annual savings
across 6 buildings for a major telecom firm

Holistic
Holistic
sustainability
sustainability
leadership
leadership

Leadership in sustainability:
Accenture is at the forefront of
delivering value from sustainable
development. Accentures 1600+
sustainability professionals have
completed 200+ projects in the past
18 months. We have a broad view of
the interrelated issues in the
sustainability agenda and are
experienced managing change, and
driving employee engagement and
cultural transformation

Strategic
Strategic
relationships
relationships
Inside track on industry-leading solutions:
We have strategic relationships with leading
technology providers such as Schneider
Electric, Microsoft, and Siemens.
Because we know our partners and their
technology inside-out, we
can rapidly tailor solutions to each clients
specific needs

Components of the Service

Accenture Smart Building Solutions & Energy Services
Program Coordination
Enterprise
Energy &
Carbon Mgmt

Utility Incentive
Program Mgmt

Enterprise Energy and

Carbon Manager
Provide client with an energy
and carbon management
coordination function that will
initiate, implement and manage
energy procurement, efficiency
projects, ASBS and carbon
management.
Utility Incentive Program
Management
Manage the application for utility
incentives for clients to reduce
the cost of initiatives and to
improve ROI.

Supply Side Management

Energy
Procurement

Energy Bill
Verification

Demand Side Management

Facility
Benchmarking
& Energy Audit

ASBS &
Energy
Manager

Demand
Response

Energy Procurement
Provide essential foundations,
managerial clarity and best
practices for a sustainable and
cost-effective energy
procurement program that
minimizes energy costs,
enables verifiable demand side
management, carbon footprinting and environmental
sustainability management.

Facility Benchmarking and Energy Audit

Help organizations design, implement and
execute an energy audit program across their
facilities and/or members.

Energy Bill Verification

Provide the analysis, context
and tools for recovering funds
that have been paid to utilities
as a result of the errors and
inconsistencies often found
throughout the billing process.

Demand Response
Reduce client operation cost for energy by
generating a revenue stream from utility-driven
demand side management programs.

Copyright 2012 Accenture All Rights Reserved.

Accenture Smart Building Solutions

Use open-IP and advanced data analytics to
provide enterprise energy management services
and enable commercial building owners to costeffectively reduce energy usage while improving
occupant comfort.

Components of the Service

Accenture Smart Building Solutions & Energy Services
Retro Commissioning (RCx)

Accenture Smart Building Solutions (ASBS) /

Continuous Commissioning (CCx)

A buildings performance deteriorates due

to its age, usage, or functional adaptation
to new uses
Traditional approaches, like Retro
Commissioning (RCx) and/or energy
audits, are point-in-time, stop-gap
measures that are ineffective in
sustaining a high level of building
energy efficiency
Accenture Smart Building Solutions,
leveraging Fault Detection and
Operational Guideline Monitoring,
enables Continuous Commissioning
(CCx), thereby helping the building to
reach or exceed its original efficiency

Copyright 2012 Accenture All Rights Reserved.

Components of the Service

Accenture Smart Building Solutions & Energy Services
ASBS is based on 8 years of research and development which led to analytics and
trending capabilities far beyond those of traditional building management systems.
Persistent Savings: ASBS continuous commissioning maintains savings through changes
in seasons, operational strategies, building use, and equipment condition
Capital Light: Instead of
expensive retrofits, ASBS
optimizes existing equipment
to run more efficiently
Non-Disruptive: Since there
is no equipment to replace,
the building does not need to
be taken off-line and
tenants are not impacted
Quicker Payback: ASBS
produces savings much
faster than traditional RCx,
leading to quicker ROI

Copyright 2012 Accenture All Rights Reserved.

Components of the Service

Accenture Smart Building Solutions & Energy Services
ASBS provides a comprehensive range of powerful energy management reports is
available to building engineers to systematically track and optimize building energy
performance over time.

Copyright 2012 Accenture All Rights Reserved.

Identifying a Fit
Questions to ask

Why we are asking

Client who would know

1. Do you have an energy management

program in place?

Its beneficial to understand how mature the client is when it

comes to energy and sustainability initiatives.

C-Level
Corporate Responsibility Officer
VP of Facilities / Director of
Facilities

2. Does this program address energy

efficiency in your facilities?

Its beneficial to know if any program they have also includes

managing energy in their facilities and not simply sourcing
from green energy providers

C-Level
Corporate Responsibility Officer
VP of Facilities / Director of
Facilities

3. What initiatives are being pursued to

manage energy in your facilities?
(e.g. Basic operations scheduling,
energy management dashboarding,
predictive analytics, participation in
demand response programs)

Its important to know what the client is already doing at their

facilities and how advanced that work is. Many clients
believe their building management systems (the computer
brain that controls HVAC operations) are equivalent to smart
building analytic solutions, but they are not. We are also
curious as to what other programs they participate in such as
utility incentive programs, etc.

Corporate Responsibility Officer

VP of Facilities / Director of
Facilities

4. [a] Do you own your facilities or is the

spaced leased?
[b] Do you perform the maintenance in
your facilities or do you contract the work
out to a facility maintenance company?

If a client owns the building they are in (owner-occupied)

and also manages the maintenance, implementing
recommended energy conservation measures is much
easier.
However, this is not all that common and we are still able to
provide our analytics solution to clients who are leasing
space and where maintenance is performed by a 3rd party.

Corporate Responsibility Officer

VP of Facilities / Director of
Facilities

5. [a] How old are the facilities in your

portfolio?
[b] Do your facilities use pneumatic
controls or direct digital controls?

Older buildings use pneumatics to control equipment while

newer buildings (~10-20 years old) have direct digital
controls (DDC).
ASBS requires facilities to have DDC. Note, an older
building may have been converted to DDC so age is not the
only qualifier.

VP of Facilities / Director of
Facilities

Copyright 2012 Accenture All Rights Reserved.

10

Value Proposition
Existing facility BASs are not designed to optimize facility operations and minimize energy
consumption. 40% of BASs save less energy than they are capable of saving, on average
producing less than 55% of the expected savings

Facility Performance

Operational
Guidelines
& Fault
Detection
Savings
Opportunity
BAS
Optimization

Design Intent

Current BAS

Copyright 2012 Accenture All Rights Reserved.

Smart Facilities

Existing BAS Capabilities

Operations based on strategies that
may be flawed
Static alarms that go off too late
Limited trending (number of points
and time period)
Single facility view
Smart Facilities Capabilities
Optimal operating strategy
Dynamic alarms based on an energy
model
Predictive analytics/maintenance
Prioritized list of recommendations
Enterprise/portfolio view
Supervisory control

Source: Achieving energy savings with building automation systems

11
www.automatedbuildings.com

Value Proposition
Continuous data-driven analytics improves equipment performance that results in a
number of tangible and intangible benefits for building owners and occupants, including
reduce building operating costs by up to 30%.

Key Services

Benefits / Value Delivered

Retro and Continuous

Commissioning (CCx)

Energy Saved:
15 35%

Carbon Reduction:
10 20%

Optimization and
Monitoring

Improved tenant
comfort and
productivity

Fewer sick days /

Enhanced client
comfort

AFDDI1 for Predictive &

Preventative
Maintenance

Maintenance costs
reduced:
5 15%

Spares inventory
reduced:
20 45%

Energy Star Certification

Rent premium and

improved tenant
attraction and retention

Copyright 2012 Accenture All Rights Reserved.

Increased
$5-10

asset value:
/ Sq. Ft.
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Service Implementation
Following the initial installation, our phased approach delivers value over a 5-7 year period
Energy Bills

1 wk

Assessment

Interval Data Analysis

2-6 wks

Integration & Data

Collection

OGs & AFDD Analytics

6-8 wks

Analysis &
Recommendations

Solution Report

2-4 wks

Corrective
Actions

EEMS reporting

3-5 wks

Measurement &
Verification

Continuous Optimization
Project Management Office

Full optimization and monitoring covers a multi-year period. Beyond initial installation and
analysis, Accenture continues to optimize the system, providing continuous monitoring for
each integrated facility, with options for further integration of enterprise systems.
A gain sharing agreement allows Accenture to share both the up-front cost and the
continuing benefits. This enables a long-term relationship that leads to continuously
increasing benefits.
Copyright 2012 Accenture All Rights Reserved.

13

Service Implementation
Client support in engaging stakeholders, setting expectations, and facilitating internal
approvals and 3rd party involvement is critical
Joint ASBS-Client sub-teams will collaborate to complete specific On-Boarding tasks to
achieve economies of scale
Program Management

Assessme
nt

Building
Survey

Gather
Bldg
Data

Analysis &

Corrective
Actions

Remote
Access

Eng. Audit

Corrective
actions

Establish
Connectivity

OG

Validate
Connectivity

AFDD

Integration
& Data
Collection

Recommendat
ions

Measurem
ent &
Verificatio
n

Perform
M&V

Client led team

ASBS led & Client-supported
ASBS team

Copyright 2012 Accenture All Rights Reserved.

14

Additional Information
Brochures & White Papers:
Energy-Smart Buildings White Paper
http://www.accenture.com/SiteCollectionDocuments/PDF/Accenture-Energy-Smart-Buildings.pdf

Accenture Smart Building Solutions Brochure

https://microsite.accenture.com/sustainability/business_solutions/Pages/smart_buildings_solution.aspx