Lion DVD

AFA I

CHAPTER: Introduction

An Eight Step Process for Finding

the Root Cause to a failure

Service Training Malaga

Lion DVD

AFA I

Course Overview

Introduction
Managing Failure Analysis
Principles of Metallurgy
Principles of Wear
Principles of Fracture
Visual Examination
Application to Components

Service Training Malaga

Monday

Tue - Fri

Lion DVD

Service Training Malaga

AFA I

CHAPTER: Introduction

Lion DVD

Service Training Malaga

AFA I

CHAPTER: Introduction

Lion DVD

AFA I

CHAPTER: Introduction

Course Purpose
1. Strengthen Failure Analysis
Ability
2. Improve Effectiveness with
customers

Service Training Malaga

Lion DVD

AFA I

CHAPTER: Introduction

Course Overview
1. Introduction
2. Managing Failure Analysis
3. Metallurgy
4. Principles of Fractures
5. Principles of Wear
6. Application to Components

Service Training Malaga

Lion DVD

Service Training Malaga

AFA I

CHAPTER: Introduction

Lion DVD

Service Training Malaga

AFA I

CHAPTER: Introduction

Lion DVD

Service Training Malaga

AFA I

CHAPTER: Introduction

Lion DVD

AFA I

CHAPTER: Introduction

Who is the responsible Party

1. Factory
2. Dealer
3. Customer

Service Training Malaga

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AFA I

CHAPTER: Introduction

The Factory is responsible for

Proper design of the product
Strength and quality of material used
Workmanship in production of the product
Problem identification and correction

Service Training Malaga

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Lion DVD

AFA I

CHAPTER: Introduction

The Dealer is responsible for

Sales
Service
Proper application
Problem identification

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AFA I

CHAPTER: Introduction

The Customer is responsible for

Operation
Maintenance
Proper application
Assist in Problem identification

Service Training Malaga

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AFA I

CHAPTER: Introduction

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AFA I

CHAPTER: Introduction

Indicators

Unusual Sounds
SOS Results
Exhaust Smoke
Vibration
Oil Consumption
Fuel Consumption
Low Power

Service Training Malaga

Hard Starting
High or Low Exhaust
Coolant temperature
Oil Seal Leaks/Blow-by
Coolant Loss
Short Component Life
Other

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Service Training Malaga

AFA I

CHAPTER: Introduction

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AFA I

CHAPTER: Introduction

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AFA I

CHAPTER: Introduction

Our Goal is:

Repair Before Failure

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AFA I

CHAPTER: Introduction

Challenge

What Caused the Problem

Best Corrective Action

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CHAPTER: Introduction

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