Customer Satisfaction
Objective :
Meeting commitments on cost, schedule, quality
Milestones :
better control through change control, CM, monitoring etc.
better predictability leading to commitments that can be met.
lower cost through reduced rework, better resource management, better planning
improved quality through proper quality planning and control
better handling of risks reducing the chances of failure
Project
Management
formal
informal
Large
Projects
Small
Projects
informal
formal
Execution
Organization
Project plan
Change
management
Resources
People
management
Team
management
Cost Management
Project
Variables
Quality
management
Scope
management
Risk Management
Communicatio
n
Project kick of
Status reporting
communication
Management
Project Governance
Project Planning :
defining suitable processes for executing the project
estimating effort
defining project milestones and create a schedule
defining quality objectives and a quality plan
identifying risks and make plans to mitigate them
defining measurement plan, project-tracking procedures, training plan, team organization, etc
Process Planning :
process to be followed
process will decide the tasks, their ordering, milestones
plan for LC as supporting process
Detailed Scheduling
Plan
Build
Test
Quality Planning
Defect Injection and Removal
harness assembly is a labor intensive job
defects are injected at any stage
as quality goal is low delivered defect density, these defects are removed
done primarily by quality control (QC) activities of reviews and testing
Procedural approach
quality plan defines what QC tasks will be undertaken
main QC tasks - reviews and testing
guidelines and procedures for reviews and testing
adherence to the plan and procedures ensured
Quality Plan
drives the quality activities in the project
level of plan based on job criticality
defined QC tasks that have to be performed
specify defect levels for each QC tasks
Measurement of defect injection and removal rates, defect removal efficiency (DRE)
Risk Identification
Risk Assessment
Risk Analysis
Risk Prioritization
Risk Management
Risk Management Planning
Risk Control
Risk Resolution
Risk Monitoring
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Tracking
Activity level monitoring
Each activity in detailed schedule is getting done
daily review
Status reports
weekly to take stock
Summary of activities completed, pending
Issues to be resolved
Milestone analysis
A bigger review at milestones
Actual vs estimated for effort and sched is done
Risks are revisited
Changes to product and their impact may be analyzed
Cost-schedule milestone graph is another way of doing this
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PMO Monitoring
Prioritization
Demand
Management
Project
Management
Resource
Management
Financial
Management
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Team structure
Customer
Project Manager
Project Coordinator
Material
Planning Rep
Product
Engineering
Rep
Production
Team Lead
QA Team Lead
Goal:
Global Optimization and managing uncertainty
Objective :
supply in the right quantities at right time
minimize total system cost
satisfy customer service requirements
Milestones :
Purchasing - Supplier alliances, supplier management, strategic sourcing
Operations - Demand management, TQM
Distribution - Transportation management, customer relationship management,
logistics
Integration - Coordination/Integration activities, global sourcing problems,
performance measurement
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Project Manger
Procurement
Strategic Sourcing
KAP identification
Volume driven
Audit
Spend areas-future
Critical components
Warehousing
Inventory
Transportation
Tactical
SCM admin
Logistics
Release orders
Spot orders
Non-repetitive orders
Non critical
components
Contract Management
Strategies
Efficiencies
Process review
Demand &
forecasting
Purchasing
Sourcing
Procuring
Production
Receiving
Storage
Supply
Operations
Storage
postponement
strategy
supply
plan and
replenishment
quick response
predictable
demand
Efficient
Supply Chain
Responsive ness
Spectrum
Responsive
Supply Chain
of Fit
e
n ic
Zo teg
ra
St
Certain
Demand
Implied
uncertainty
Spectrum
Uncertain
Demand
Purchase
Cost
Perceived cost
Demand Drivers
Quality Costs
Volume
Maintenance Expense
Freight
Standardization
Specifications
Procurement Practices
Inventory Practices
Warranty Terms
Warehousing Costs
Actual
cost
Sasmos Trends:
long term relationships
improve performance through
determining supplier capabilities
self or internal certification to assure product quality and service
requirements
strategic partnerships- successful and trusting relationships with
top-performing suppliers
Quick wins as well as longer-term opportunities that could form the basis of a
structured plan of activities over the coming years to deliver the benefits.
considering the development of detailed category strategies
looking at the best geographic location for sourcing
looking across the full range of procurement levers all of which help manage
and reduce cost but also lead to reduced supply chain risk, such as
o strategic sourcing
o cost modelling
o inflation management
o Dollar fluctuation
o fixed rate contract with partners
Continuous Improvement
Benchmarking- improve over competitors performance
Trial & error
Increased knowledge of supply chain processes
Performance measurement
Framework for cost analysis
Benchmarking performance
More informed decision making
Communication of cost issues internally and with suppliers
Cross-functional interaction
Better insight/understanding of cost drivers
Outsourcing analysis
Continuous improvement
Cost savings opportunities
Focus on high potential opportunities
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