Denise Odaro
Darius Hubbard
Monica Perez
Grace Ma
*Yorkshire Global Restaurants, owner of the Long John Silver's and A&W All-American Food chains
Who is Yum?
The world's largest restaurant
company
36,000 restaurants
Presence in 110 countries and
territories
1.4 million associates
Yum! is ranked #253 on the
Fortune 500 List
2008 Revenues in excess of $11
billion
The Yum! System
Key business strategies:
Build leading brands across China
in every significant category
Drive aggressive international
expansion and build strong
brands everywhere
Dramatically improve U.S. brand
positions, consistency and
returns
Drive industry-leading, long-term
shareholder and franchisee value
Yum! Brands China
Headed by Sam Su
Mainland China is Yum! Brands #1 market
for new restaurants development worldwide.
The company brands in China are KFC, Pizza
Hut and East Dawning
More than 500 new restaurants last year in
mainland China (Q4 2008)
In 2008, operating profits for the China
Division were $469 million
KFC in Mainland China
Approximately 2,500 restaurants in 500 cities.
Pizza Hut in Mainland China
• 400 Pizza Hut restaurants in nearly 100 cities
• An additional 79 Pizza Hut Home Service delivery units. (Q4
2008)
East Dawning (Dong Fang Ji
Bai)
A test cafeteria style restaurant was tested in Shanghai in 2004
The KFC business model was employed in the new East Dawning
which opened its first location in 2005 with
Features
Quick service
Health concerns?
Worn novelty?
Challenges
Monica Perez
KFC Commercial
Pizza Hut Commercial
Strategy & Success in China
Strategy in China Successes in China
First to market
Strong brand
Food matches local tastes
(chicken vs. beef)
Western fast food tailored to
Tailored Offerings
Chinese consumers
Western fast food is faster than
Chinese fast food
Target and appeal to the young
population and families Lower costs and risks involved in
franchisee management
87% of total outlets owned
Franchise stores rather than own
and operated by franchisees
in 2007
Brand Comparison
Pizza Hut KFC East Dawning
Fast casual dining in a clean
Casual dining format for environment
Western-style menu in full-
service restaurants
Closely adopted KFC’s
Rapid growth of stores operational system
Home delivery brand Pizza Hut with Chinese food
Express appeals to those
looking for a quick meal
at home in urban areas Use of multi-format -
dessert kiosks, online ordering
& home delivery service
Competitive Advantages
Own entire distribution . Advantage for
channel product innovation –
Easier access to 2nd & 3rd tier cities speed in new product
Provides economy of scale
introduction
...... Multi-brand Units:
Tap into different &
Multi-format diverse market niche
Market Leadership
Immediate and Long Term Challenges in
China
Immediate Challenges
Industry & Long Term Challenges
Industry & Long Term Challenges
Health Consciousness Exchange rate fluctuation
Exchange rate fluctuation
Food Safety Scares Hike in real estate prices
Hike in real estate prices
Intense competition – local and foreign Chinese consumer saving higher than
Chinese consumer saving higher than other developed countries
McDonald’s, Burger King, Dominos, Starbucks in a fragmented
retail food market other developed countries
How to differentiate Yum! vs. competitors with low mkt entry
barriers
Recommendations
Grace Ma
Recommendations for Moving
Forward
Cost control: e.g. source alternative supply, own factories,
change food menu
Continue to localize menu & be innovative to
differentiate:
Tailor products to different segments of Chinese consumers
Continue to upgrade logistics & expand distribution
network to support expansion
Continue to acquire market share in 2nd & 3rd tier cities
by aggressive expansion
Recommendations for Moving
Forward
Build integrated communication plans &
marketing systems to support its
diversification strategy
Ensure sufficient cash flow and build
human capital to continue aggressive
expansion in China (& worldwide)
Recommendations for Moving
Forward
Continue to monitor food safety & quality:
Ensure proper implementation of food safety
policies in all stores, as well as up and down the
whole supply chain e.g. qualify all suppliers based
on food safety & quality standards, monitor and
audit hygiene standards & enforce regulatory
compliance
Continue in R&D of special Chinese menu for different
regions in China
Commercialization of Chinese cooking techniques
Build Brand - Focus on “Experience” +
Low Price
Marketing – Segmentation – Target niche market
Commercials that continue to bond with Chinese consumers
Promote via business newspapers/news channels; outdoor advertising in
business areas; sponsorship of Chinese Celebrities/ Olympic teams etc,
Continue multi-branding strategy
Continue to collaborate with other organizations e.g. sponsorships of
events (QQ.com and China Basketball Association)
Continue consumer education e.g. Food health website showing
awareness of the importance of health food
Leverage Yum’s Resources to Continue
Building Strong Brand
Distribution channel – promotion & expand market share
Expand online distribution channel & home delivery service to
appeal to Generation Y consumers
Continue aggressive expansion in China and tap into 2nd & 3rd
tier cities to reach the growing number of middle income earners
Expand Drive-thru distribution channel in retail outlets to capture
opportunities given increase in car ownership in China
Positive Outlook for Chinese
Market
The Chinese market offers a wealth of opportunities for Yum!
Brands. It should continue to gather substantial local market
knowledge and respond to the market’s changing demands for a
varied product selection and convenience.
Fast Foodand PizzaGrowthProjectionsChinavsWorld
China: Pizza Full-service Restaurants
China: Pizza 100% Home Delivery/Takeaway
China: Chicken Fast Food
China: Asian Fast Food % CAGR 07-12
World Pizza Foodservice
World Fast Food
Presented by
The Dynamic Quad