YOU WILL CHOOSE AN AIRPORT FROM THE SLIP OF PAPERS GIVING

BY YOUR TEACHER TO COMPLETE THE FOLLOWING PARTS OF THE

PRESENTATION.

TEAM MEMBERS: 2
TIME: 10 MINUTES
DUE ON JUNE 8, 2016

Rating of the World's Top Airports from the

customer nominated 2016 World Airport
Awards

1.
2.
3.
4.
5.
6.
7.
8.

Singapore Changi
Incheon Intl Airport
Munich Airport
Tokyo Intl Haneda
Hong Kong Intl Airport
Centrair Airport
Zurich Airport
London Heathrow

Live Free /
Speak Free

Click on any of the icons through out this

presentation to listen to it. You may click as many
times as you like.
Listen to each saying and / or sentence and then
repeat each of them. You may want to do this
several times so you get the right pronunciation.

The dialogues are all one conversation and

are not broken into sentences for listening.

Continue

Vocabulary

Exercise

Vocabular
y

Word
Meaning
part of speech

Example sentence

airfare
noun

cost of a plane ticket

The cost of your meal is covered in

your airfare.

aisle
noun

the long empty space that you

walk down

Please keep your bags out of

the aisle so that nobody trips.

aisle seat
noun

the seat that is next to the aisle

I'll give you an aisle seat in case you

need to walk around with the baby.

assist
verb

help

Please wait until everyone is off the

plane so that we can assist you.

baggage
noun

the bags and suitcases that

I'm afraid your baggage got on the
travellers put their belongings in wrong airplane.

baggage,
place where you pick up your
luggage claim baggage after arrival
noun

The announcement will direct you to

the correct baggage claim.

blanket
noun

If you feel cold I can get you a

blanket.

warm covering

boarding pass part of the ticket that you give

noun
to the crew as you step onto
the plane

You must present your boarding

pass at the gate.

bumpy, rough up and down movement of the

adj
aircraft

It might be a bumpy ride because

we are flying through a storm.

cabin
noun

interior of the aircraft

There is no smoking allowed

inside the cabin.

call light
noun

a button passengers can press to If you need anything, just press

get a crew member's attention
the call light.

captain
noun

the person who is in charge of the Would the kids like to go and meet
plane
the captain?

charter
noun

discount airline

If you take a charter it will cost you

half as much.

cockpit
noun

the part of the plane where the

captain and his co-pilots sit

We aren't doing any more tours of

the cockpit because it's almost
time to land.

comfortable
adjective

feel good physically, able to relax Because you have long legs you
might be more comfortable in an
aisle seat.

complimentar free of charge

y

We offer complimentary coffee or

tea, but you have to pay for

co-pilot
noun

person who helps the

captain fly the plane

If the captain gets sick the copilot can take over.

domestic
adjective

within the same country

You should be at the airport two

hours ahead of time for
domestic flights.

emergency exit
noun

section of the plane that opens Are you comfortable sitting next to
in the case of an accident
the emergency exit?

e-ticket
noun

airfare purchased on the

internet

You will need to present your

identification along with your eticket.

excess baggage
noun

heavier/more bags than you

are allowed

You can either pay for your excess

baggage or leave one of your bags
behind.

first-class
noun/adj

more expensive seating, with

better services

When you sit in first-classyou get a

better meal to eat.

gate
noun

place where passengers go to Gate 3B is down this hall and to

wait to board a plane
your right.

headset,
earphones
noun

device that allows passengers We will be coming around to

to listen to music or a movie
sell headsets for five dollars.

international
adj

worldwide

For international departures, go up

one level.

jet lag
noun

tiredness due to travelling

through different time zones

I'm used to travelling now. My body

doesn't suffer from jet lag anymore.

land
verb

returning to the ground after

being in the air

We will be landing in Tokyo in

approximately ten minutes.

life vest, life

jacket
noun

a blow-up device that you put

Please take a moment to locate
on in an emergency over water the life vest under your seat.

motion sickness
noun

a bad feeling in the stomach

that passengers get during a
rough ride

There is a paper bag in front of you in

case you experience motion sickness.

overbooked
adj

more passengers than

available seats

The flight is overbooked. Four of our

passengers will have to wait for the
next flight.

overhead bin /
compartment
noun

place above the seats for

storing luggage

You'll have to put your bag under your

seat because all of the overhead
bins are full.

over-sized
baggage
adj

items that do not fit in suitcases Infant car seats and sporting
equipment can be picked up at
the over-sized baggage counter.

oxygen mask
noun

a device that goes over a

Put your oxygen mask on
person's face, provides air
first before putting one on
in case of cabin air pressure your child.
loss

passport
noun

document that proves a

person's identification and
nationality

Please have
your passport out when you
go through security.

pilot
noun

the person who drives the

plane

The pilot is circling over the

airport until it is safe to land.

refreshments
noun

drinks and snacks

It's a short flight, so we will be

serving refreshments but not
a meal.

row
noun

a number of seats beside each You are in seat B of row nine.

other

runway
noun

the strip of land that an

The plane almost missed the
airplane takes-off and lands on runway because it was such a
bad storm.

seatbelt
noun

device that holds passengers

in their seats

Please remain in your seats

while the seatbelt light is on.

steward (male),
man or woman who
Ask one of the stewardesses
stewardess (female), provides service for
for a pillow if you're tired.
flight attendant, air
passengers during a flight
host
noun
stopover
noun

touching down at more than It's not a direct flight. We're

one airport during a flight
making one stopover in
Toronto.

take off
noun/verb

when the plane leaves the

ground

taxi in, out

verb

driving an airplane to the

Please remain in your seats
correct place for taking off or until we taxi in to the gate.
deboarding

touch down
verb, noun

when the aircraft wheels

land on the ground

That was a very smooth touch

down.

turbulence
noun

rough flight

This turbulence should only last

a few minutes.

wheelchair
noun

a seat for pushing elderly,

disabled, or injured people

A steward will take you to the

gate with a wheelchair.

window seat
noun

seat next to the window

where passengers can look

If your child wants a window

seat I can move you back a

We are next in line to take off

on this runway.

Airline Vocabulary Quiz

1. I'll assign you ____________ seat to give you more room to

stretch your legs out.
A. a cabin
B. a baggage C. a cockpit
D. an aisle

2. The captain and his co-pilot sit in the ______________.

A. an emergency exit B. cockpit
C. overhead
compartment D. wheel chair

3. Passengers must stay seated on the plane during the 1

hour ______________.
A. stop over
B. baggage claim
C. gates
D.
runway

4. When you paid for your airfare online, you should have printed
your __________________.
A. express baggage
B. passport C. e-ticket D.
refreshments
5. You are seated in _______________
30, seat B.
Answers

6. ________________will be served before we begin the inflight movie.

A. Luggage B. Jet lag
C. Refreshments
D. Oxygen

7. In the unlikely event of a water landing, _____________can

be found underneath your seats.
A. life vests B. Motion sickness
C. seatbelts D.
headsets

8. Please fasten your ______________while the captain

prepares for takeoff.
A. runway
B. steward
C. co-pilot D. seatbelts
9. In about five minutes time we will get ready
to _____________to the runway.
A. taxi in B. taxi out C. taxi up
D. taxi off
10. We are about to go through a large pocket
of _____________so prepare for a bumpy ride.
A. stop over B. touch down C. turbulence D.
Answers
complimentary

Checking In Passengers

Check-in Assistant

Passenger

Check-in Assistant

Can I see your ticket, please?

Do you have your passport with you?
I'm afraid your passport has expired.
Do you have a second piece of
identification?
I'll need to see your child's birth certificate.
How many bags are you checking?
Will you be bringing a carry-on bag?
I'm afraid that bag exceeds the size
restrictions.
Did you pack your bags yourself?
Would you like an aisle or a window seat?

Would you like a wheelchair?

You'll board at Gate 7.
Please be at the gate thirty minutes before your
scheduled flight.
Did you need any tags for your luggage?
Your flight is expected to take off on time.
Your flight has been delayed by one hour.
Flight 87B to Toronto has been canceled.
I'm afraid you're too late to check-in.
Your flight is overbooked. Would you be interested in
giving up your seat?
Enjoy your flight.

Passenger

I'm not sure which of these papers is my ticket.

Is it possible to get an aisle seat?
I requested a vegetarian meal. Can you check to
confirm?
Can I take my child through security?
Is the flight on time?
Will they be serving a meal today?
Will they be showing an inflight movie?
Where can I get a luggage cart?
Can I use my laptop on board?

Dialogue
s

1
2
3

Dialogue 1
Dialogue 2
Dialogue 3

Agent: Good afternoon! Where are you flying to today?

Dan: Los Angeles.
Agent: May I have your passport, please?
Dan: Here you go.
Agent: Are you checking any bags?
Dan: Just this one.
Agent: OK, please place your bag on the scale.
Dan: I have a stopover in Chicago do I need to pick up my
luggage there?
Agent: No, itll go straight through to Los Angeles. Here are
your boarding passes your flight leaves from gate 15A and
itll begin boarding at 3:20. Your seat number is 26E.
Dan: Thanks.

Clerk: Good evening, sir.

Passenger: Good evening. Is this where I can check in for the flight to
Phuket?
Clerk: Yes, absolutely. I am afraid that your flight has been delayed by one
hour and ten minutes. It will leave at quarter past twelve.
Passenger: What! That is terrible.
Clerk: I am sorry, sir. The delay is due to bad weather. We can hardly do
anything about it.
Passenger: Right.
Clerk: Can I please have your ticket and passport?
Passenger: Yes, sure. Here it is.
Clerk: Thank you.
Passenger: Can I take this handbag with me as hand luggage?
Clerk: Yes, sure. Provided it is small enough to fit under the seat or the
Hand luggage compartment. Do you have any other luggage?
Passenger: Yes, I have two more bags, which I think will have to go in
cargo.
Clerk: Did you get your luggage weighed? If it exceeds 30 kilograms, you
will have to pay surcharges.
Passenger: No. Rather my luggage is within the 30 kilogram limit.
Clerk: That is good. Do you have a visa to enter Phuket?
Passenger: Yes, here it is.
Clerk: That is good to go. Please board from gate three. The boarding will
start at 11:30. Have a nice flight, sir.

Check-in Assistant:

Hello. Are you flying to St. Martin today?

Passenger:

Yes, I have my ticket here.

Check-in Assistant:

Great. I'll need to see your passport as well.

Passenger:

I have an e-ticket. Uh...is this the part you need?

Check-in Assistant:

Actually I just need your name and I can find you on the computer.

Passenger:

Oh OK. It's Bates. Frank Bates.

Check-in Assistant:

Great. Here we are. Oh, you're traveling with an infant today.

Passenger:

Yes, my daughter Mia. She's 14 months.

Check-in Assistant:

Okay. I'll need to see your daughter's birth certificate to prove that she is under two
years of age.

Passenger:

Here you are. Say, would we be able to get an aisle seat? I may have to walk her
around if she gets fussy.

Check-in Assistant:

Sure. I'll put you near the washroom too.

Passenger:

Thanks. Can I take my stroller to the gate?

Check-in Assistant:

Yes, we'll check it in the over-sized luggage after you board. Are you just checking
these two bags today?

Passenger:

Yes, I'll take my knapsack as my carry-on.

Check-in Assistant:

Did you pack these bags yourself?

Passenger:

Yes.

Check-in Assistant:

Okay. Here is your boarding pass. Be at the gate one hour prior to boarding time.
You will be able to pre-board because you are traveling with an infant. Our flight
crew will have some special instructions for take-off and landing.

Check your understanding

1. What is the man's family

name?
a. Frank b. Mia c. Bates

d. Frank

Bates
2. Instead of a ticket, what does the
check-in assistant ask the man for?
a. His childs nationality b. His name
name d. The childs passport photo

c. The parents last

3. Where does the passenger request to

sit?
a. Near the exit b. In a window seat c. In an aisle
seat d. At the back

Answers

1. c 2. b
c

3.

Talking About Dinner

I Want Another Blanket

Whats the Flight Schedule

Asking for a Drink

Asking for a Pen

Talking About Dinner

Flight attendant: Chicken or pasta?

Dan: Sorry?
Flight attendant: Would you like chicken or pasta?
Dan: Ill have the chicken.
Flight attendant: Anything to drink?
Dan: What kind of soda do you have?
Flight attendant: Coke, Diet Coke, Sprite, Orange, and
Dr. Pepper.
Dan: A Diet Coke, no ice, please.
Flight attendant: Here you go.
Dan: Thanks.

I Want Another Blanket.

James: Could I get another blanket, please? Im a little

cold.
Air Hostess: Sure. Would you like to have one or two?
James: I think one will be enough.
Air Hostess: Alright. Would you like anything else?
James: No. Thatll be all. Thank you.
Air Hostess: Youre welcome. Ill be right back with your
blanket.

Whats the Flight Schedule?

Emily: Excuse me, how long will it take to reach Seattle?

Air Hostess: Its a long journey. We still have 5 hours before
landing.
Emily: Will there be any more meals before we land?
Air Hostess: Yes, another meal will be served in 2 hours, but I
can get you a small snack now, if you like.
Emily: Yes, that would be great.
Air Hostess: No problem. Ill be back in a moment with your
snack.

Asking for a Drink.

James: Can I get something to drink, please?

Flight Attendant: Sure. Staying hydrated is important on these
long flights. What would you like to drink?
James: Id like some apple juice if you have it.
Flight Attendant: Yes, we do. Would you like to have ice in it?
James: No. Its already quite cold here. Just get me a plain glass
of juice.
Flight Attendant: Sure. Just give me a moment. Ill be right back
with it.

Asking for a Pen.

Flight Attendant: Heres an arrival card for immigration, Maam.

Emily: Thanks, and I also need a pen. Could you lend me one,
please?
Flight Attendant: Another cabin crew member will be bringing
pens around in a moment.
Emily: Thats good. I need to fill out this immigration form before
we land.
Flight Attendant: Remember it should be filled out using black
ink. Someone will bring you a pen shortly.
Emily: Thanks a lot.

Airline Announcements

Listen to some typical public announcements made in an airport or

airplane.
Pre-boarding Announcement.
Final Boarding Announcement.
Pre-flight Announcement.
Captain's Announcement.
Safety Briefing.

Pre-boarding Announcement

Good afternoon passengers. This is the pre-boarding

announcement for flight 89B to Rome. We are now
inviting those passengers with small children, and any
passengers requiring special assistance, to begin
boarding at this time. Please have your boarding pass
and identification ready. Regular boarding will begin in
approximately ten minutes time. Thank you.

Final Boarding Announcement

This is the final boarding call for passengers Erin and

Fred Collins booked on flight 372A to Kansas City.
Please proceed to gate 3 immediately. The final checks
are being completed and the captain will order for the
doors of the aircraft to close in approximately five
minutes time. I repeat. This is the final boarding call for
Erin and Fred Collins. Thank you.

Pre-flight Announcement

Ladies and gentlemen, welcome onboard Flight 4B7 with

service from Hong Kong to San Francisco. We are
currently third in line for take-off and are expected to be in
the air in approximately seven minutes time. We ask that
you please fasten your seatbelts at this time and secure
all baggage underneath your seat or in the overhead
compartments. We also ask that your seats and table
trays are in the upright position for take-off. Please turn off
all personal electronic devices, including laptops and cell
phones. Smoking is prohibited for the duration of the flight.
Thank you for choosing Mountain Airlines. Enjoy your
flight.

Captain's Announcement

Good afternoon passengers. This is your captain

speaking. First I'd like to welcome everyone on Rightwing
Flight 86A. We are currently cruising at an altitude of
33,000 feet at an airspeed of 400 miles per hour. The
time is 1:25 pm. The weather looks good and with the
tailwind on our side we are expecting to land in London
approximately fifteen minutes ahead of schedule. The
weather in London is clear and sunny, with a high of 25
degrees for this afternoon. If the weather cooperates we
should get a great view of the city as we descend. The
cabin crew will be coming around in about twenty minutes
time to offer you a light snack and beverage, and the
inflight movie will begin shortly after that. I'll talk to you
again before we reach our destination. Until then, sit
back, relax and enjoy the rest of the flight.

Safety Briefing

Ladies and gentlemen, on behalf of the crew I ask that you please
direct your attention to the monitors above as we review the emergency
procedures. There are six emergency exits on this aircraft. Take a
minute to locate the exit closest to you. Note that the nearest exit may
be behind you. Count the number of rows to this exit. Should the cabin
experience sudden pressure loss, stay calm and listen for instructions
from the cabin crew. Oxygen masks will drop down from above your
seat. Place the mask over your mouth and nose, like this. Pull the strap
to tighten it. If you are traveling with children, make sure that your own
mask is on first before helping your children. In the unlikely event of an
emergency landing and evacuation, leave your carry-on items behind.
Life rafts are located below your seats and emergency lighting will lead
you to your closest exit and slide. We ask that you make sure that all
carry-on luggage is stowed away safely during the flight. While we wait
for take off, please take a moment to review the safety data card in the
seat pocket in front of you.