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CHAPTER 1 : INTRODUCTION

TO MANAGEMENT
LELIELIANA LUYONG ANAK
GEORGE

20DAT15F2033

KHAIRUNNISA BINTI
MOHAMAD

20DAT15F2027

SAFIRRA SARA ANAK


JALAI

20DAT15F2028

GERALD ANAK RICKY

20DAT15F2805

DEFINITION OF MANAGEMENT

Process involves several work


activities and functions that
must be followed and
completed by managers in
order to achieve organizational
goals.

DEFINITION OF MANAGERS

iduals who are owners, founders or employees in an organiza

Characteristics of successful manager


1. Practise open communication
2. Set clear directions
3. Establish objective recognition
4. Provide guidance and support to employees
5. Design and monitor a control system

MANAGEMENT LEVELS
TOP LINE-MANAGERS (CORPORATE MANAGERS)
MIDDLE-LINE MANAGERS (TACTICAL MANAGERS)
FIRST-LINE MANAGERS (OPERATIONAL MANAGERS)

MANAGERIAL SKILSS
TECHNICAL SKILLS
HUMAN SKILLS
CONCEPTUAL SKILLS
MANAGEMENT FUNCTIONS
Planning is the process of forming
organizational goals and objectives based on
logical plan.
Organizing involves the effort to coordinate activities
conducted by two or more individuals in an organization
Leading or leadership is the process of training
employees on how to perform their duties in the
organizations
Controlling or managerial control is managements effort to
ensure that the organization is moving towards achieving its
goals based on develop plans

Early management approach


1.Pre-classical approach
2.Classical approach
Middle stage
3.Administrative approach
4.Behavioural approach
Present stage
5.Behavioural and human
relations approach
6.Quantitative approach
7.Contemporary/current
approach
8.Systems theory

Identifying the management environment


1.The mega environment
2.The task environment