Contents
HRM purpose and role
Workforce planning( need, full or part time,
permanent or temporary)
Recruiting and selecting staff
Training, developing and appraising staff
Measuring and monitoring staff
performance
How to improve staff performance
Trade unions
Health and safety at workplace
What is HR?
Human Resources is the part of the
Define HRM
Torrington et al It is a series of activities which;
HRM
The Policies and practices in carrying out
Continue
So the Human Resource Manager job includes:
Conducting Job analysis ( determining the nature of
each job)
Planning labour needs and recruiting job candidated
Selecting Job candidates
Orienting and training new employees
Managing wages and salaries (compensating
employees)
Providing incentives and benefits
Appraising performance
Communicating ( interviewing, counselling,
disciplining)
Training and development
Cont.
Training and Developing managers
Building employee commitment
Organization and
individual
and markets.
(2) Individual needs: Maslows Need
Hierarchy
Physiological needs, security, belonging,
self-respect and self-actualization.
(3) Coordinating organization and individual
needs: goal of HRM.
Introduction to HR
The 1980s and 90s saw Human Resource
Why is it Important?
Staff are the largest revenue cost of any
organisation.
Staff are a volatile resource, they can leave you
any time.
Staff are a store of corporate knowledge and the
means of service delivery.
Retaining and developing good staff allows you to
use skills and develop as a business.
Individuals should contribute more than they cost.
In the industry customer care critical and
delivered by staff as representatives.
Purposes of Human
Resource Planning
Setting goals and objectives
Examining the effects of
4.3
Factors Affecting HR
Legislation
The Economic environment
The global economy
The structure of the labour market
The Political environment
Changes in technology
Need to constantly retrain staff
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Workforce planning
Workforce planning is a set of procedures that an
Workforce planning
What is a full-time employee?
A full-time employee has ongoing employment and
works, on average, around 38 hours each week. The
actual hours of work for an employee in a particular job
or industry are agreed between the employer and the
employee and/or set by an award or registered
agreement.
Permanent or fixed term contract employees
Employees can be hired as permanent employees or
on a fixed term contract.
Permanent employees are employed on an ongoing
basis until the employer or employee ends the
employment relationship.
Fixed term means that the employee is employed for a
specific period of time or task, for example a 6 or 12
month period, and employment ends on the date
specified in the contract.
Workforce planning
A part-time employee:
works, on average, less than 38 hours per
week
usually works regular hours each week
is entitled to the same benefits as a fulltime employee, but on apro ratabasis
is a permanent employee or on a fixedterm contract.
Workforce planning
Most frequently, though,
Workforce planning
A part-time employee:
works, on average, less than 38 hours per week
usually works regular hours each week
is entitled to the same benefits as a full-time
Workforce planning
How part-time is different to full-time or
casual
Full-time employees work longer hours. On
average, they work 38 hours per week.
Casual employees usually work irregular
hours but they dont get paid sick leave or
annual leave.
Recruitment
Recruitment
Job description outline of the role
Selection
Selection
The process of assessing candidates and
Selection
Interview most common method
Psychometric testing assessing the
Employment Legislation
Employment Legislation
Increasingly
important aspect
of the HRM role
Wide range
of areas for
attention
Adds to the cost
of the business
Discipline
Discipline
Firms cannot just sack workers
Wide range of procedures and steps
Development
Development
Developing the employee
Training
Training
Similar to development:
Provides new skills for the employee
Keeps the employee up to date
Rewards Systems
Rewards Systems
The system of pay and benefits used by the
Trade Unions
Trade Unions
Importance of building relationships with
employee representatives
Role of Trade Unions has changed
Importance of consultation
and negotiation and working
with trade unions
Contributes to smooth change
management and leadership
Productivity
Productivity
Measuring performance:
How to value the workers contribution
Difficulty in measuring some types of output
performance Appraisal
Theprocessby which amanager
orconsultant(1)examinesand evaluates
anemployee'sworkbehaviorby comparing it
with preset standards,
(2)documentstheresultsof the comparison,
and (3)usesthe results
toprovidefeedbackto the employee to show
whereimprovementsare needed and why.
Performance appraisals areemployedto
determine whoneedswhattraining, and who
will be promoted, demoted, retained, or fired.
Workplace Safety
Awareness training for
support staff working
in a Disability
Employment Service
Creating a safe
workplace
Controlling hazards
such as
dust, noise and fumes
How can we
achieve this in
our workplace?
Providing instruction,
training
and supervision to
supported employees
How can we
achieve this in
our workplace?
Maintaining information
and records on health
and safety
How can we
achieve this in
our workplace?
Supporting an injured
supported employees
return to work
How can we
achieve this in
our workplace?
health problems
Job content, job context and organizational
arrangements critical
Move from a less desirable (bad jobs) to a
more desirable state (good jobs)
HSE Management Standards can help in
prevention and management
Summary
The workplace offers the opportunity to