FIRST DO NO HARM

The assumption of safety in the provision of

healthcare is as fundamental as care itself.

"Safety is the most basic dimension of performance

necessary for the improvement of healthcare
quality.

Safety is the underlying reason for risk management,

infection

It is the reason we insist on qualified clinical

control, and environmental management programs.
practitioners and
support staff, validating education, expertise, and
other
credentials; providing appropriate orientation and
continuing

TO ERR IS
HUMAN
3

International Patient Safety

Goals

1: Identify Patients Correctly

Goal 2: Improve Effective Communication

Goal 3: Improve the Safety of High-Alert

4: Medications
Patien

Goal
SurgerEnsure Correct- Site, Correctt
Correct

y
5: Procedure,
Reduc th Ris
of Health Care Associated
Goal
Goal 6: e
e k of Infections

Reduc th Ris
Patient Harm Resulting from
Goal
e
e k
Falls

1-IDENTIFY PATIENTS
CORRECTLY
Requirement:
of
approach
to
improve
The organization develops an

accuracy

patients identification.

1. Use of at least two

patient identifiers.
3. Before taking blood and
2.
Before
Administering
other
specimens
for
medications,
blood, or
clinical testing.
blood products.
4. Before providing

2- IMPROVE EFFECTIVE
COMMUNICATION
Requirement
The organization develops
an approach to improve
the effectiveness of
among
communication
1. Verbal and telephone
caregivers.
order
or test result is written
down by

the receiver and read

back by
the receiver.
2. The order or test
result is

3-IMPROVE THE
SAFETY OF
MEDICATIONS
Requirement:
The organization
develops an approach
to improve the safety
of high-alert
medications.
1. Policies to address the
location, labeling, and
storage of concentrated
electrolytes.
2. Concentrated

HIGHALERT

4- ENSURE CORRECT-SITE,
CORRECTPROCEDURE, CORRECTSURGER
PATIENT
Y
Requirement:
The organization develops an approach
to
ensuring correct-site, correct
procedure,
and
1.
Ensure the
correct site, correct
correct-patient
procedure, surgery
and correct patient
2. Mark surgical site identification and
involve
the patient in the marking process

3. Verify that all documents and

equipment
needed are on hand, correct, and
functional
4. Use time-out procedure before

5- REDUCE THE RISK OF

HEALTH
ASSOCIATED INFECTIONS

CARE

Requirement:
The organization develops an
approach to reduce the risk
of health careassociated
infections

1. Policies to reduce the risk of

health careassociated infections

2. Adopt or adapt currently

published and generally
accepted hand hygiene

10

6-REDUCE THE RISK OF

PATIENT
RESULTING FROM FALL
Requirement:
The organization develops an
approach to reduce the risk
1.
to reduce
the risk
of Policies
patient harm
resulting
of
from falls.
patient harm resulting from
falls.
2. Implement initial

assessment of patients for

fall risk and reassessment
when indicated.
3. Implement measures to
reduce fall risk for those

HAR
M

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