Contents
Basic Rules and Concepts
Conversation and Listening
Practices - Check Answers and Further Practice
Writing Practice
Checkpoint
important.
Whenever you greet, you are advised to be polite and
thoughtful.
People tend to assume that those who greet are nice to work
with.
Without greeting, the atmosphere in the office will seem stiff,
unfriendly and indifferent.
Greetings work like motor oil which makes all parts of the
machine operate smoothly.
Try to leave a good impression on others as well as make busy
life more pleasant to deal with!
SITUATIONS
STUDY THE MODEL CONVERSATIONS
greetings.
Show your professional image, business manners
and leave a good impression on others in the first
meeting!
Practices
CHECK YOUR ANSWERS
FIND A PARTNER AND READ ALOUD THE
DIALOGUES
ADD THE BODY LANGUAGE
Handshaking
Exchanging business cards
Conversation 2-A
Lisa: Hello, I dont suppose weve met before. I am
Lisa Black from Canada.
Joyce: Nice to meet you! My name is Joyce Wang.
Please call me Joyce. Im from Taiwan.
Lisa: Nice to meet you, too! Joyce.
Conversation 2-B
Joyce: Sir, may I introduce an American HR associate in
my class to you?
Wu: Sure, my pleasure.
Joyce: Mr. Wu, this is Paul Johnson, HR Associate from
the headquarter.
Joyce: Paul, this is my supervisor, Mr. David Wu, the
Marketing Director of Taiwan branch.
Wu: Pleased to meet you, Mr. Johnson.
Paul: Please call me Paul, sir. Its my pleasure to meet you.
Conversation 2-C
Further Practice
Replace you and your partners names with the ones
Writing Practice
WRITE DOWN YOUR WON SENTENCES.
4) He is a HR associate.
He reports to HR Manager.
He is (in charge of training
and recruiting) in HR
department.
5) May I introduce you to
Ms. Lee?
Please allow me to introduce
you to Ms. Lee.
Please let me introduce you
to Ms. Lee.
Checkpoint
1. Why is the first impression important?
2. When do you need to introduce yourself to others?
End
DO YOU HAVE ANY QUESTIONS?