Why We Are Here, Today?

You've probably come across this lean principle:

"Before we make product, we make people." If
we accept that as true, then we must ask
ourselves, what capabilities must we ensure are
embedded in our people, in ourselves? --John Shook
Chairman and CEO
Lean Enterprise Institute, Inc.

What does it mean by, Make Your People First?

---- We need to make our own talent poll? Why?
Buying Talent is more costly than building Own
Talent Poll.
Moreover, there is huge shortage of exactly
the Talent you are looking for.
Why We need our Own Talent Poll?

Grow leaders who thoroughly understand the work,

live the philosophy, and teach it to others
Management

Stability

True North

JIT

Tools to focus
management attention

ic a
l

People

Te

Kaizen

t
en
em

ch
n

Jidoka
Heijunka

ag
an
M

Technical

Long term asset---Learned skills

Machinery depreciates---Loses value
People appreciate---Continue to grow

Philosophical

Philosophy/Basic Thinking
Customer first

People are most important asset

Kaizen
Go and see---focus on floor
Efficiency thinking

Go and see
Problem-solving
Presentation skills
Project management
Supportive culture

ROI (Return On Investment)

Reducing Operational Lead Time Across Your Value Chain
Time
Order
Entry

Production
Planning

Suppliers

Manufacturing

Distribution

Customers

Accounts
Receivable

Admin

Admin

Business Process Kaizen

Business Process Kaizen

Shop floor Kaizen
Prod
O-E Plan

Supp

MFG Dist Cust A/R

Operational Lead Time

Critical for driving improvement to your customers

5S Philosophy
Sort:
Remove to manipulate (influence) the people. Remove the habit of distort
(deform, twist, alter, bend) the facts (data, information). Remove the habit
of spin (rotate) the truth. Avoid false (artificial) impression. Remove fake
caring. Remove keeping hidden agendas and avoid to hide information. Avoid
arrogances. Avoid to cover (plaster) things up. Avoid to let pride (selfimportance) get in the way of doing the right things. Avoid bad-mouth about
others behind their back. Remove disclosing others private information.
Remove habit of over promising and under delivery. Avoid excuse making for
not delivering. Avoid considering yourself above feedback. Avoid assume
todays knowledge and skills will be sufficient for tomorrow challenges.
Remove the sword from their hands. Avoid skirt (avoid) the real issue.
Avoid bury (put in the ground) your head in the sand (Refuse to confront or
acknowledge a problem). Avoid to violate (abuse) expectations. Avoid to
assume that expectations are clear or shared. Remove avoiding or shirking
responsibility. Remove blaming to others or point fingers when things go
wrong. Remove attitude of shooting the messenger. Remove to assume you

5S Philosophy
Set In Order:
Be honest, Let People Know where you stand. Use Simple language. Call things what they
are. Demonstrate integrity (honor). Care genuinely for others. Show care. Respect dignity
(self respect) of every person and every role. Treat everyone with respect, especially
those who can not do anything for you. Show kindness in the little things. Tell the truth in
a way that people can verify. Grow habit to make things right when you are wrong.
Be open and authentic (genuine, real, valid). Operate on the premise of what you see is
what you get. Apologize quickly. Make amendments where possible. Demonstrate
personal modesty (humility, humbleness . Give credit freely. Acknowledge the contribution
of others. Speak about people as of they were present. Represent other who are not there
to speak themselves. Accomplish what you are hired to do. Be on time and within budget.
Improve continuously. Increase capabilities. Be constant learner. Develop feedback system
both formal and informal. Act on the feedback you receive. Thanks people for feedback.
Address the tough staff directly. Acknowledge the unsaid. Lead out courageously in
conversation. Disclose and reveal (make know) expectations. Discuss them. Re-negotiate
them if needed and possible. Hold yourself accountable. Hold others accountable. Take
responsibility for results. Be clear on how you will communicate how you are doing and how
others are doing. Listen before you speak. Understand. Diagnose. Listen with your
ears - eyes -heart. Find out what the most important behaviors are to the people
you are working with. Say what you are going to do, then do what you say you are
going to do. Make commitments carefully and keep them. Make keeping commitments the
symbol of you honor. Demonstrate a propensity (tendency) to trust. Extend trust

Shine: 7 Habits Of Highly Effective People

Habit-1: Be
Proactive
(Principle Of
Personal
Vision)

Habit-2:
Begin with
the end in
mind
(Principle Of
Personal
Leadership)

Proactive people make LOVE a Verb. Love is something you DO: the
sacrifices you make, the giving of self, like a mother bringing a newborn
into world. If you want to study love, study those who sacrifices for
others, even for people who offend or do not love in return. If you are a
parent look at the love you have for the children you sacrificed for.
Proactive people subordinate (secondary) feelings to values. Love, the
feeling, can be recaptured.
Love is patient, love is kind. It does not envy (jealously), it does not
boast (show off), it is not proud (egotistical, arrogant). It is not rude
(impolite), it is not self-seeking (self fish), it is not easily angered
(annoyed), it keeps no record of wrongs. Love does not delight (joy) in
evil but rejoices (cheers) with the truth. It always protects, always

Four
Factors- Security, Guidance, Wisdom (knowledge, good
trusts, always hopes, always perseveres (keep trying) .
judgment) & Power are interdependent. Security and clear
guidance bring true wisdom (understanding) and wisdom becomes
the spark or catalyst to release and direct power. When these
four factors are present together, harmonized (matched, in line)
and enlivened (cheer up or make livelier) by each other, they
create the great force of a noble personality, a balanced
character, a beautiful integrated individual, the Ultimate
Leadership (Management, Control, Guidance, Headship,

Habit-1: If You are the creator, You are in charge. Or I dont

like that ineffective script, I can change.

Habit-3: Put First

Things First
(Principle Of
Personal
Management)

Habit-2: Mental (intellectual) Creator. Imagination (minds eye).

The ability to envision (foresee, predict), to see the potential, to
create with our minds what we can not see at present with our eyes
and principles- the ability to detect our own uniqueness (rareness)
and the personal, moral (honest), and ethical guidelines within which
we can most happily fulfill.
Habit-3: Fruit, Personal Fruit. The fulfillment of Habit 1 & 2.
Absolute prerequisite of 1 & 2.
Subordinate requires a purpose, a mission, a Habit to clear sense of
direction and value, a burning YES!.
Management, is clearly different from Leadership. Leadership is
primarily a high-powered, right brain activity. It is more of an art; it
is based on a philosophy. Management is breaking down, the analysis,
the sequencing, the specific application, the time-bound left brain
aspect of effective self government. Manage from the left (logical),
lead from the right (philosophy).

7 Habits Of Highly Effective People

Six Paradigms Of Human Interaction:
1. Win/Win, 2. Win/Lose, 3. Lose/Win, 4. Lose/Lose, 5. Win & 6.
Win/Win Or No Deal.
Which option is the best? Win/Win or No Deal: If we can not find a
solution that would benefit us both, we agree to disagree agreeably- No
Deal. When we have No Deal as an option in our mind, we feel liberated
(open-minded, modern thinking) because we have no need to manipulate
people to push our own agenda, to drive for what we want. We can not be
Habit-4:
Think Win/Win open. With No Deal as an option, you can honestly say, I only want to go
for Win/Win. I want to win, and I want you to win.
(Principal Of
Interpersonal
Win/Win or No Deal approach is most realistic at the beginning of a
Leadership):
business relationship or enterprise. In a continuing business relationship,
No Deal may not be viable option, which can create serious problem.
Therefore, the only business technique is, Win/Win. It is a total
philosophy of Human Interaction. It comes from a character of integrity
(truth, honor), maturity and the Abundance (great quantity) Mentality
(attitude & approach). It grows High-Trust Relationship
Whether you are the President of a company or the Janitor (caretaker),
the moment you step from independence (self Rule) into interdependence
(Mutual Rule, Mutually Dependent) any capacity, you step into a
leadership role. You are in a position of influencing other people. And the

7 Habits Of Highly Effective People

Habit-5: Seek
(First To
Understand,
Then To Be
Understood
(Principles Of
Empathic (ability
to understand
somebody elses
feelings or
difficulties)
Communication):

Most people do not listen with the intent (target) to understand; they
listen with the intent to reply. They are either speaking or preparing
to speak. They are filtering (cleaning) everything through their own
paradigms (a typical example of something), reading their
autobiography into others people lives. Example, Oh, I know how you
fell!, I went through the very same thing. Let me tell you about
my experience. Empathic listening (active listening) involves much
more than registering (recording), reflecting, or even understanding
the words that are said. Communications experts estimate, in fact,
that only 10% of our communication is represented by the words we
say. Another 30% is represented by our sounds and 60% represented
by our Body LANGUAGE. In Empathic listening, you listen with your
eyes and heart. You listen for feeling, for meaning. You listen for
behavior. You use your right brain as well as your left. Your sense, you
intuit (feel) what you feel.
When you listen with empathy (understanding & sympathy) with
another person, you give that person psychological (mental, rational)
air (look). And after the vital need is meet, you can then focus on
influencing or problem solving.
This need for psychological air impacts communication in Every Area

7 Habits Of Highly Effective People

Habit-6:
Synergize (working
together of two or
more people,
organizations, or
things especially
when result is
greater than the
sum of their
individual effects
or capabilities
(Principles Of
Creative
Cooperation)

What is synergy? Simply defined, it means that the whole is greater

than the sum of its parts. It is not only a part, but the most
catalytic, the most empowering, the most unifying, and the most
exciting part. When you communicate synergistically, you are simply
opening your mind and heart and expressions to new possibilities,
new alternatives, new options. You are not sure; when you engage in
synergistic communication, how things will work out, or what the end
will look like, but you do have an inward sense of excitement and
security and adventure, believing that, it will be significantly
better than it was before. And that is the end that you have in
mind.
The relationship of the parts is also the power in creating a genuine
involvement, the more sincere and sustained the participation in
analyzing and solving problems, the greater the release of everyones
creativity, and of their commitment to what they create. This, I am
convinced, is the essence of the power in the Japanese Approach to
business, which has changed the world marketplace.
It is the crowning (topmost) achievement of all the previous habit.
It is effectiveness in an interpedently reality- it is teamwork,

7 Habits Of Highly Effective People

Habit-7:Sharpen
The Saw (Principles
Of Balanced SelfRenewal

It is about preserving (care for) and enhancing (attractive) the

greatest asset you have YOU. It is renewing the four dimensions
of YOUR nature- Physical (Exercise, Nutrition, Stress
Management), Spiritual (Value Clarification & Commitment, Study &
Meditation), Mental (Reading, Visualizing, Planning & Writing) &
Social/Emotional (Service, Empathy, Synergy & Intrinsic (built-in,
real, fundamental) Security).
Sharpen The Saw basically means expression all four motivations.
It means exercising all four dimensions of our Nature regularly and
consistently in wise and balanced ways.
Balanced renewal is optimally synergetic. The things you do to
sharpen the saw in one dimension have positive impact in other
dimensions because they are so highly interrelated. Your physical
health affects your mental health; your spiritual strength
affects your social/emotional strength. As you improve in one
dimension, you increase your ability in other dimensions as well.

SHINE: The seven habits of Highly Effective People create optimum increase of ability.
And although the habits are sequential, improvement in one habit synergistically increases
your ability to live the rest.
The more proactive you are (H1), the more effectively you can exercise personal
leadership (H2) and management (H3) in your life, the more effectively you manage your
life (H3), the more renewing activities you can do (H7). The more you seek fist to
understand (H5), the more effectively you can go for synergetic Win/Win solutions
(H4 &H6). The more you improve in any of the habits that lead to independence (H1, 2 &
3), the more effective you will be interdependent situations (H4, 5 & 6). And renewal
(H7) is the process of renewing all the habits.
And there is no shortcut in developing them. The law of the harvest governs; we will
always reap what we sow- No More, No Less. The law of justice is immutable (undeniable),
and the closer we align ourselves with correct principles, the better our judgment will be
about how the world operates and the more accurate our paradigms (A model or pattern.
The set of values or concepts that represent an accepted way of doing things within
an organization or community) - Our Maps Of The Territory- Will Be.

cad do.pdf

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