cetinerg@itu.edu.tr
Dr.B.G.Cetiner
What is an Engineer?
Ingenium: Talent, natural capacity, or clever
invention.
Early applications of Clever Inventions
based on Military
Builders of Ingenious military machines??
cetinerg@itu.edu.tr
Dr.B.G.Cetiner
cetinerg@itu.edu.tr
Dr.B.G.Cetiner
Dr.B.G.Cetiner
What is a system?
Interrelated components which come together for some purposes.
interface Interrelations
inputs
Purpose
Components
Outputs
Boundary
constraints
cetinerg@itu.edu.tr
Environment
Dr.B.G.Cetiner
What is Management?
Directing the actions of a group to achieve a goal in
most efficient manner
Getting things done through people
Process of achieving organizational goals by working
with and through people and organizational resources
cetinerg@itu.edu.tr
Dr.B.G.Cetiner
Top-level management
(president, executive vice president)
Middle managers
(chief engineer, division head etc.)
First-line managers
(foreman, supervisor, section chief)
cetinerg@itu.edu.tr
Dr.B.G.Cetiner
First-line Managers
Middle Management
Top Management
cetinerg@itu.edu.tr
Type of Job
Directly supervise non-managers.
Carry out the plans and objectives of higher management using
the personnel and other resources assigned to them.
Short-range operating plans governing what will be done
tomorrow or next week, assign tasks to their workers, supervise
the work that is done, and evaluate the performance of individual
workers.
Manage through other managers.
Make plans of intermediate range to achieve the long-range goals
set by top management, establish departmental policies, and
evaluate the performance of subordinate work units and their
managers.
Provide and integrating and coordinating function so that the
short-range decisions and activities of first-line supervisory
groups can be orchestrated toward achievement of the long-range
goals of the enterprise.
Responsible for defining the character, mission, and objectives of
the enterprise.
Establish criteria for and review long-range plans.
Evaluate the performance of major departments, and they evaluate
leading management personnel to gauge their readiness for
promotion to key executive positions.
Dr.B.G.Cetiner
cetinerg@itu.edu.tr
Dr.B.G.Cetiner
Middle
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cetinerg@itu.edu.tr
Dr.B.G.Cetiner
Interpersonal roles
Informational Roles
Decisional Roles
cetinerg@itu.edu.tr
Dr.B.G.Cetiner
Interpersonal roles
Outward
Downward
Dr.B.G.Cetiner
Informational Roles
Monitor Role: Collects information about internal
operations and external events.
Disseminator Role: Transforms information
internally to everybody in organization (like a
telephone switchboard)
Spokesman Role: Public relations
cetinerg@itu.edu.tr
Dr.B.G.Cetiner
Decisional Roles
Entrepreneurial Role: Initiates changes, assumes
risks, transforms ideas into useful products.
Disturbance Handler Role: Deals with unforeseen
problems and crisis.
Resource Allocator Role: Distributing resources
Negotiator Role: Bargains with suppliers, customers
etc. in favor of enterprise
Dr.B.G.Cetiner
Dr.B.G.Cetiner
cetinerg@itu.edu.tr
Dr.B.G.Cetiner
Dr.B.G.Cetiner
Management
Management can be classified into one of four categories:
An organizational or administrative process
A science, discipline, or art
The group of people running an organization
An occupational career
cetinerg@itu.edu.tr
Dr.B.G.Cetiner
cetinerg@itu.edu.tr
Dr.B.G.Cetiner
Dr.B.G.Cetiner