Intro
d - 1
Drucker, Peter E., The Emerging Theory of Manufacturing, Harvard Business Review,
Man-June 1990, pp. 94-102.
Intro
d - 2
Drucker, Peter E., Be Data LiterateKnow What to Know, The Wall Street Journal,
December 1, 1992, p. A16.
Intro
d - 3
MANAGEMENT DECISIONS
Should I
make this
product?
How can I
improve market
share?
Is there
a better way
to provide this
Service?
What will
this change
cost me?
Intro
d - 4
Management
Internal focus
Decision driven
Emphasis on
future
Detailed
Segment
evaluation
Subjective (if
relevant)
Financial
External focus
G.A.A.P. driven
Historical
orientation
Aggregate
Entity-wide
evaluation
Objective
Intro
d - 5
Strategic
Strategic Cost
Cost Management
Management
Strategic
Strategicposition
position
analysis--an
analysis--an
organizations
organizationsbasic
basicway
wayValue
Valuechain
chainanalysis-analysis-of
the
ofcompeting
competingto
tosell
sell
thestudy
studyof
ofvaluevalueproducts
productsor
orservices.
services. producing
producingactivities,
activities,
stretching
stretchingfrom
frombasic
basic
raw
materials
to
the
raw
materials
to
the
Cost
driver
analysis-Cost driver analysis-- final
consumer
of
aa
final
consumer
of
the
thestudy
studyof
offactors
factorsthat
that product
or
service.
product
or
service.
cause
or
influence
costs.
cause or influence costs.
Intro
d - 6
STRATEGIC MANAGEMENT
ACCOUNTING
Accounting exists within an business primarily to
Intro
d - 7
EMERGING THEMES OF
BUSINESS AND MANAGEMENT
Highly Competitive Environment
Advanced Technologies
Continuous Change
Process Orientation
De-regulation
Intro
d - 8
Competition
Competition
Price/cost
Time
Competition
Competition
takes
takes place
place on
on
these
these dimensions.
dimensions.
Service
Quality
Diversity
Intr
od
- 9
Missions,
Missions, Goals,
Goals, and
and Strategies
Strategies
Mission
Mission -- the
the basic
basic
purpose
purpose toward
toward which
which
activities
activities are
are directed.
directed.
Intr
od
10
Missions,
Missions, Goals,
Goals, and
and Strategies
Strategies
Goal
Goal -- aa definable
definable
measurable
measurable target
target or
or
objective
objective based
based on
on the
the
organizations
organizations mission.
mission.
Intr
od
- 11
Missions,
Missions, Goals,
Goals, and
and Strategies
Strategies
Strategy
Strategy -- aa course
course of
of
action
action that
that will
will assist
assist
in
in achieving
achieving one
one or
or
more
more goals.
goals.
Intr
od
12
Porters
Porters Strategic
Strategic Positions
Positions
Cost leadership
Product or service
differentiation
Focus on market
niche
Intr
od
13
MANAGEMENT
DECISION - MAKING
CYCLE
Revision of plans
Establishment of goals
Planning
Organizing
Control
Action
Review of results
Developing means to
achieve goals
Intr
od
14
An
An Activity
Activity (A
(A Unit
Unit of
of Work)
Work)
Waiter or Waitress Activity
Seat customer and offer menu
Take customer order
Bring order to kitchen
Bring food to customer
Replenish beverages
Determine and bring bill to customer
Collect money and give change
Clear table
Intr
od
15
Structural
Structural Cost
Cost Drivers
Drivers
Structural cost drivers are fundamental
choices about the size and scope of
operations and technology employed in
delivering products or services to customers.
Intr
od
16
Structural
Structural Cost
Cost Drivers
Drivers
For a chain of discount stores-Determine
Determine the
the
type
type of
of
construction
construction
Determine
Determine
the
the location
location
Determine
Determine the
the
kind
kind of
of
technology
technology
employed
employed in
in
the
the store
store
Determine
Determine the
the
size
size of
of the
the stores
stores
Intr
od
17
Organizational
Organizational Cost
Cost Drivers
Drivers
Organizational cost drivers are choices concerning
the organization of activities and choices concerning
the involvement of persons inside and outside the
organization in decision making.
Intr
od
18
Organizational
Organizational Cost
Cost Drivers
Drivers
Deciding to work closely with
Intr
od
19
Organizational
Organizational Cost
Cost Drivers
Drivers
Designing components of a
Activity
Activity Cost
Cost Drivers
Drivers
Activity cost drivers
are specific units of
work (activities)
performed to serve
customer needs that
consume costly
resources.
Intr
od
21
Activity
Activity Cost
Cost Drivers
Drivers
Customers
Served by
activities
Activities
Activities consume
resources
Resources
Costs
Resources
cost money
Intr
od
22