QUALITY MANAGEMENT IN

AIRCRAFT MAINTENANCE AND

ITS DELIVERY LINK THROUGH
EDUCATION AND TRAINING
By
Dr. Hamdan AL FAZARI
Pro-Vice Chancellor - Resources, Sohar University, Oman

SITRAER 2014, So Paulo

Introduction
Why is the quality of aircraft maintenance
important ?
Due to its relationship and strong link with flight safety.
Maintenance errors are vital when they occur.

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Aircraft Maintenance and Quality

Management Systems
Cost of Australian aviation accidents (153 accidents)
2003/2004 ($ 114 million)

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Aircraft Maintenance and Quality

Management Systems
The need for Quality Management in aircraft maintenance is
due to:
The increase in sophistication of modern aircraft
Aircraft cannot be repaired in the air
Fierce competition in the aviation sector
Maintenance is very expensive

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The aircraft maintenance quality system needs to adopt

stringent quality standards and procedures

Example of Aircraft Maintenance

Process
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Aircraft Maintenance and Quality

Management Systems
The aircraft maintenance quality system operates in closedloop through different feedback control processes

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EASA REGULATORY
STRUCTURE

This includes
elements such as
Part 145 Maintenance of aircraft repair station
Operator
Part
66 the
approval which
includes
1)maintenance
a Maintenancetechnician
licence which
sets
the required
Organisation Exposition
(MOE),
2) out
documented
set of Certification,
three
training
category
levels:
This rule includes
procedures
and
3) athe
compliance
matrix
to show how Certification of
Part-147 and
Airworthiness
A, B ,ofC Part-145.
which areThese
normally EASA
requirement
to
operate
they
meet theCategory
requirements
place
of business.
BASIC
completed
anofapproved
EASA 147training
aircraft under
four parts
requirements
include
the at
use
EASA
66 technicians
to
REGULATION
organisation
Part of this regulation
Training Organisations.
provide the mandatory
Certificate216/2008
of Release to
allows
the
is to operate
under
Service Continuing
on completion of any maintenance on a approval
organisation
to Rule
Airworthiness
Implementation
registered
aircraft. The part 145 organization has the
become
an / 2003
including
(IR) 2042
authority
IR to service.
IR to approve aircraft for return
IR
examination
centre,
management
and a
MAINTENANCE
OPERATIONS
CERTIFICATIO
OPS
2042/2003
N
to issue certificates
requirement
to
of recognition and
service aircraft under
type training.
regulation EASA 145.
ANNEX
I
PART M

ANNEX
II
PART
145

ANNEX III
PART 66

Classical Aircraft Maintenance Regulations

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ANNEX
IV
PART
147

Advanced Aircraft Maintenance

Regulations
The high and uniform EASA Parts 66, 145, 147:
Maintenance Training Organization standards
Maintenance Organization standards
Maintenance Licence standards,

Have been adopted by the majority of international civil aviation

maintenance organizations, including Oman Air in Oman.

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Aircraft Technician Degrees

Non EASA military technician degrees are not new

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Aircraft Technician Degrees

Civil EASA 147 / 66 RAeS IEng accredited / approved degree is also not new

Aircraft Technician Degrees

EASA 145 / 66 /147 is a recent development for

some civil type military operations in developed
countries

Poor Integration of Concepts in

Aviation Bodies of
Knowledge
EASA (Civil
Aviation)

Degree (OQF FHEQ )

Professional Body
(RAeS)

Military
Aviation

A Fisrt World Standard - The Way

Forward
Adopting
147 / 66 RAeS degree standard for all military
technicians for common military / civil aviation topics and gaining
experience / licence privileges in a military 145 operation is the
application of a first world standard.

A view of the Military Technological

College

Towards EASA World Standard

In order to comply with best international practice,
MTC will be articulating four requirements together
in one Aircraft Technician program;
1) The TNA defined military aircraft technician
Mechanical and Avionics requirements on top of the
EASA general aircraft technician program.
2) The EASA Part 147 / 66 basic knowledge and
Certificate of Recognition (CoR) requirements.
3) The first three years of an internationally
awarded and OQF and RAeS compliant BSc degree.
4) The military (Air Force) to become EASA 145
maintenance organization approved to meet the
EASA Part 145 requirements.

Proposed Concept
for
Aircraft Maintenance Bodies of Knowledge

Degree (OQF FHEQ )

Professional Body
(RAeS)

EASA (Civil
Aviation)

Military
Aviation

Analysis - How MTC will meet the EASA 147 and EASA 66 licence
requirements MTC
Competen
External
OAAA OQF /
MTC
ce /
Career
path

Experience
/
OJT
/
Career
Path

Programme

Award

Awards

PhD
Third Cycle

PhD

MSc
Second Cycle

MSc CEng

EU FHEQ
Alignment

PG Degree120
OQF level 6 (FHEQ 8) .

PhD
MSc

BSc 4
Semester 3Experience
Semester 2 Semester 1 Semester 3Experience
Semester 2 Semester 1 Semester 3Experience
Semester 2 Semester 1 -

BSc
External Degree
First Cycle IEng, EASA C Licence
H / Diploma
Short Cycle

EASA 147 B
CoR

147BSc
1473

Foundation English

Degree120
OQF level 4(FHEQ 6)
Higher Diploma 120
OQF level 3(FHEQ 5).
Diploma 120
OQF Level 2(FHEQ 4).

147 BSc
147 2
147 BSc
147 1

PG Degree120
OQF level 5 (FHEQ 7).

Intermediate Year 120

OQF Level 1(FHEQ 3).

English or IELTS 5.5

I Mech E Eng Tech

Military Technological College Framework

Foundation

Aircraft Engineering Training Program(Category

LEADING TO A-LICENCE

LEADING TO B-LICENCELEADING TO C-LIC

Higher Diploma

STAGE OQF
1
Level 1(FHEQ 3).
Engineering
Engineering
Fundamentals
Fundamentals
AE0301 EASA 1/2/3)

Level 2 (FHEQ 4)
STAGE OQF
2
Human Factors &
Human Factors &
Technology Maths 1 Safety Management
System
AE1311 (JAR 1)
System
AE1311 (JAR 1)
AE1315
(EASA 9)
AE1315 (JAR 9)

Human Factors &

Human Factors &
Aviation Legislation
Aviation Legislation
AE0305 (EASA 9/10)
AE0305 (JAR 9/10

STAGE 3OQF level 3(FHEQ 5)

Electrical
ElectricalB
Engineering
Engineering
AE2321 (EASA 3) B
AE2321 (JAR 3)

Aerodynamics
Structures
& Systems A

AE3325 (EASA 11)

Aircraft Technology
Aircraft
Technology
and Materials
and
Materials
AE3110
AE3110

Aerodynamics
Structures
& Systems B

Business
Aircraft Maintenance
Business
Aircraft Maintenance Applications
and Logistics
Applications
in Engineering
and
Logistics
AE3111
inEG3080
Engineering
AE3111
EG3080

Aerodynamics &
Aerodynamics
&
Electronic
Instrument
Aeroplanes A
Aeroplanes A
Systems
AE0306 EASA 11)
Systems
AE0306
(JAR 11)
AE0302 EASA 5/8)
AE0302 (JAR 5/8)

Engineering &
Engineering &
Aviation Science
Aviation
AE1312
(JARScience
2)
AE1312 (JAR 2)

Materials &
Materials &
Hardware
Hardware
AE2316 (JAR 6)
AE2316 (JAR 6)

Electronics & Digital

Techniques
AE2322Techniques
(EASA 4 & 5)

Aircraft Materials &

Aircraft
Materials & Aeroplanes B
Hardware
Aeroplanes
AE0307
(EASA11)B
Hardware
AE0303 (EASA 6)
AE0307 (JAR11)
AE0303 (JAR 6)

Electrical
Electrical
Engineering A
Engineering
AE1313 (JAR 3) A
AE1313 (JAR 3)

Maintenance
Maintenance
Practices
A
Practices
A
AE1317
(JAR 7)
AE1317 (JAR 7)

Aircraft Digital
Aircraft Digital
Systems
Systems
AE2323
(EASA 5)
AE2323 (JAR 5)

Turbine Engines
Turbine
Engines
& Propellers
& Propellers
AE0308 (EASA 15/17)

Maintenance
Aviation Legislation
Practices B
Aviation(JAR
Legislation
AE1314
10)
AE2318 (JAR 7)
AE1314 (JAR 10)

Aircraft Maintenance
AE0304 (JAR 7)

AE0304 (JAR 7)

Workshop and
Workshop and
Hangar Practice
Hangar Practice
EA Activity
EA Activity
AE0309
AE0309
(EASA 6/7/11/15/17)

Level 1 60
Level 2

60

30

Aerodynamics
Aerodynamics
AE2324
EASA 8)
AE2324 (JAR 8)

AE3326 (EASA 11)

Quality
Quality
MN3153
MN3153

Aircraft Engineering
Aircraft
Engineering Individual Project
Group Project
Individual
EG 3182Project
Group
Project
AE33310
EG 3182
(double
module)
AE33310
(double module)
(double module)
(double module)

Propulsion Systems
AE3327 (EASA 15)

Aircraft Engineering
Aircraft Engineering Individual Project
Group Project
Individual
EG 3182Project
Group Project
AE3331
EG 3182
(double
module)
AE3331
(double module)
(double module)
(double module)

Turbine Engines &

Propellers

AE3328 (EASA 15/17)

Workshop and
Workshop and
Hangar Practice
Hangar Practice
EA Activity
EA Activity
AE1301
AE1301
(EASA 6/7)
(JAR 6/7)

Aircraft Hangar
Aircraft Hangar
Training
Training
EA Activity
EA Activity
AE2302
AE2302
(EASA 11/15/17)
(JAR 11/15/17)

150

150

150

150

150

150

150

150

150
60

Honours De

STAGE OQF
4
level 4(FHEQ 6)

60

Level 3

30

60

60

Level 4

1. All levels are in line with the OQF and the European FHEQ standards

30

60

60 120

Certificate of Recognition

2. All modules are aligned with EASA 66 requirements

3. Year 1 and 1 yr experience leads to A licence. Year 2 and 3 to EASA 66 B CoR and, with 2 yrs experience, to B
licence. Year 4 to an honurs degree, the top C licence, and RAeS Incorporated Engineer
4. ABET is achieved through the Sydney Accord

Incorporated Engin

Analysis - How MTC will meet the

EASA 147 and EASA 66 licence
requirements
License

Experience
CAA Approval
EASA
147
Basic
Training
(EASA
HG
Approve
d

EASA
Requirements

Solution

Two years experience +

licence within 10 years
(one year must be civil)
otherwise B Licence
modules are time out

1.

5000+kg 145 Civil

Operational Aircraft

Use surplus civil type Air Force

Aircraft or Oman Air Aircraft

Licensed Log
Experience Book Sign
Off Staff

MTC Employ licensed Engineers to

run / oversee / Experience / sign
off MTC aircraft at Air Force /
Oman Air

Accomplished and
known HoD, DHoDs
who deliver exposition,
courseware, + exam
bank and resources
(aircraft)

The appointment of EASA 147 +

Degree + RAeS experienced staff
and resourcing

8 weeks of 40%
delivered in
maintenance

Delivered in MTC 145 simulated

environment
using functional but not flying

2.

Complete One year civil at

Oman Air and gain A license or
Resit exams at 10 year point.

Part 145 Corporate Board

Accountable
Manager

Engineering
Director

Maintenance
Manager

Workshop
Manager

Planning
Personnel

Planning
Personnel

Maintenance
Personnel

Maintenance
Personnel

Aircraft Release
to Service
Personnel

Component
Release to
Service
Personnel

Quality
Manager
Quality Auditing
Personnel

The
adopte
d EASA
145
Operati
on
Structu
re
Technical Records
Personnel

Analysis Scenario A - How MTC will meet the EASA 147 and
EASA 66 licence requirements - Air Force Aircraft B1 or B2
Technician
with Civil
experience
15 + Yrs Military
Aircraft
Technician
Continued
Career
Civilian Aircraf
Technician Car

MTC 4 yrs
(F+3)
EASA
147
Basic Training
2400hrs
B Module
Exams
Completed At
EASA 145
MTC
Maintenance
Experience
3 Semesters
x
4months=12
Months at Air
Force or
Oman Air

EASA A

Validity of modules continues due to

achievement of civil A license
Knowledge

Experience

4 Yrs
Military
Experience

&B
License

Analysis - Scenario B - How MTC will meet the EASA 147 and
EASA 66 licence requirements - Air Force Aircraft B1 or B2
Technician
withoutAircraft
Civil experience
15 + Yrs Military
Technician
Continued
Career
Civilian Aircraf
Technician Car

MTC 4 yrs
(F+3)

EASA 147
Basic
Training
2400hrs
and Modules
Completed at
MTC
Military
Maintenance
Aircraft
Experience
at MTC
3 semesters
x 4months =
12 Months

Validity of 147 modules limited to 10

years for EASA
Knowledge
Module
refresh
before 10
yrs

Experience 4 Yr Military Aircraft

Experience

One yr
Civil
experien
ce

B
license

Experie
nce

The Steps Towards an EASA

B Licence
B Licence
4 years Military non 145 experience and
1 year Air Force/Oman Air/ROP EASA 145 experience

Experie
nce

Completion of MTC BSc 3 train

A Licence

EASA 147 Training /

Degree

Semeste
One Year EASA 145
organisation experience r 3
Air Force or Oman Air Year 1

Semeste
r3
Year 2

Semeste
r3
Year 3

EASSA 66 Certificate of Recognition

Completion of MTC training

8 weeks simulated 145

Semeste
40%
r 1 and 2
practical
Year 1

Semeste
r 1 and 2
Year 2

Semeste
r 1 and 2
Year 3

Summary
To achieve its training objectives, MTC will be articulating four
requirements together in one aircraft technician program:
a. The TNA Air Force defined B1 Mechanical and B2
Avionics
requirements on top of the EASA general aircraft
technician
program.
b. The EASA Part 147 / 66 basic knowledge and Certificate
of Recognition (CoR) requirements.
c. The first three years of an internationally awarded and
OQF compliant BSc degree.
d. The Air Force to become EASA 145 maintenance
organization
approved to meet the EASA Part 145 requirements.

SITRAER 2014, So Paulo

Conclusion
It is expected that the proposed training framework will
achieve the following goals:
- MTC delivering the EASA Part 147/66 basic knowledge and
Certificate
of
Recognition
(CoR)
requirements
with
internationally awarded degrees and the Air Force as EASA
145 approved maintenance organization will put Oman
Militray fully on the EASA international map.
- Insure quality and standards in servicing of aircraft.
- Provide a rigorous process in aircraft technician through
education and training
-Satisfy customers by delivering an excellent end product of
Militray trained technicians and engineers to work for air lines.

SITRAER 2014, So Paulo

Thank you very much

for
your attention

SITRAER 2014, So Paulo