WELCOME

PRESENTED BY

MD
:Sajadul
Karim
Kallal
MD :Sajadul Karim Kallal
:2015-2-95-008
IDID:2015-2-95-008

Practice of Management Information system

MIS IN

COMPANY OVERVIEW
First Joint Venture Bank
Started formal operation in 1996
Current operations
Deposit Collection
Foreign Trade
Foreign Currency Endorsement
Investment
Social Responsibility
Electronic banking

ELECTRONIC BANKING
The first bank in Bangladesh to be fully
automated and to introduce Electronic Banking
2011
First mobile banking 31 March 2011
Installed over 3,588 ATMs at the end of 2015
and 159 new FastTrack, total 524 ,155 BRACHES
DBBL has the largest IT budget in Bangladesh
2004
SMS and alert banking

INFORMATION SYSTEM OF DUTCH-BANGLA

BANK
Records daily transactions in branch Computers
Sends information to head office server
Updated on daily basis
Branch

HEAD OFFICE

Branch

Branch

RESOURCES OF DBBL

Software Resources
Core banking software
Switching Software
Internet banking software
SMS and alert banking software
Database and operating software

RESOURCES OF DBBL
System
Software
Windows & Linux for PCs
Windows Server for
Mainframes

Application Software

MS Office, Kaspersky Internet Security,

Adobe Reader,
FlexCube, 2003
Open Office,
IST/Switch Oasis Tech,CA

RESOURCES OF DBBL
Hardware Resources

Dell Mainframes
Multi-processor clustered servers
PC (HP/ Compaq)
ATM, POS terminal, Coin counter
High capacity UPS
Printer, Scanner
Networking equipment

AUTOMATION PROCESS

ERP
Help to integrate a number of procedures and transactions
DBBL use software named Flex cube in the server
Flex cube is a medium range specialized banking software
Can contain up to 4 lacs of clients information

ERP
Benefit for Bank
Detail representation of bank notes & coins
Movements & vaults
Sorting And withdrawal
Customer Benefit
Enable customers to pay & receive electronically
Can get reconciliation update at any point if time

BACKUP SYSTEM
Restores transactions, balances and
statements, etc. from the data backed up by
the user
Control of branches, ATMs, POS terminals,
internet banking service, SMS and alert
banking system
Online synchronized DRS (Data Recovery Site)

Main
Serv
er

Backup
Server
Branch
User
Server

ADMINISTRATION AND SUPPORT

Security
Restricts access to data base
Prevents from modification and manipulation
from unauthorized users
Protects from virus attack
Second Factor Authentication (2FA) for eCommerce

ADMINISTRATION AND SUPPORT

Fault Tolerance
Is tolerant to the glitches like unreliable power supply that
during the course of operation
Functions and notifies the user during problem

periods.

End of Period Processing

Handles the data in terms of fixed period of operation
Helps to relate the data to multiple periods

occur

Report Generation
General Reports
Management Reports
Financial Reports
Customer Reports
Allows generating and linking of these reports automatically
Has the flexibility of generating ad hoc
Capable of tool based report generation

ONGOING PROJECTS
Near Data Center setup
Expansion of existing Data Center and DRS
Document Management System
Queue Management System

CRITICISM OF THE SYSTEM

Positive Aspects
Increased productivity and efficiency
Lower transaction cost per loan
Greater outreach in rural and urban areas
Faster delivery of more products and services
More accurate and timely reporting
Better decision making

CRITICISM OF THE SYSTEM

Negative Aspects
Not enough skilled technicians
Poor network frequency in Bangladesh
Shut down of server also stops ATM Booth services
Shortage of data storage
Can not be used for market analysis, hypothesis testing
or client segmentation

RECOMMENDATION
Strategies with IT
Business and IT integrated strategy
Value based approach
Avoid internal Development
Buy high quality software
Avoid customization

THANK YOU