113
STRATEGY-DRIVEN BUDGETING:
ALLOCATING RESOURCES
114
115
FIGURE 11.1
How Policies and
Procedures Facilitate
Good Strategy Execution
116
Best
Practices
Total Quality
Management
(TQM)
Managing for
Continuous
Improvement
Process
Reengineering
Six Sigma
Quality
Programs
117
119
ACHIEVING CONTINUOUS
IMPROVEMENT
1110
A STATISTICAL APPROACH TO
ACHIEVING CONTINUOUS
IMPROVEMENT
1111
Measure
Analyze
Design
Verify
1112
Measure
Analyze
Improve
Control
1113
Aims at one-time
quantum
improvement
Top-notch
Strategy
Execution and
Operating
Excellence
Continuous
Improvement
(TQM, Six Sigma)
Aims at ongoing
incremental
improvements
1114
Committing to
total quality and
continuous
improvement
Emphasizing the
necessity for improved
performance
1115
1116
Customer data
Operations data
Financial performance
data
Employee data
Supplier/partner/
collaborative ally data
1117
1118
NONMONETARY APPROACHES
TO ENHANCING MOTIVATION
1119
Rewards
Commitment-generating
incentives and rewards
Punishment
Adverse employment
consequences
1120