Etiquettes?
They are a set of:
Rules
Forms
Practices
established for behavior in the society or in professional
life.
They are rules of good workplace manners.
Need of Etiquettes
We need etiquittes to grow in life.
Factors Influencing
Etiquette
Psychological
Childhood Origin
Physical
Grace
Beauty
Handsome
External
Appearance
Parental
Heredity
Schooling
Family
Friends
Education
Marital life
Types of etiquettes..
There are many types of it these are
some of them :Social etiquettes
business etiquettes
phone etiquettes
Email etiquettes
Table etiquettes
Social Etiquettes
The ability to translate good manners into
social savvy. It will allow you to put your
best foot forward in dealing with day-today social demands.
It has two
categories:
Personal etiquettes
Family etiquettes
Personal Etiquettes
Personal
Hygiene
Skin
Hair
Hands Nails
Tooth
Feet
Shoes
Hose
Uniform
Jewellery
Dress
Codes
Informal
Formal
Simplicity
Sense of Taste
Fitting In
Color Blending
Accessories
Dressing for Occasions
Postures
Sitting
Standing
Talking while
standing
Good Posture
Impatience
Sitting in Groups
Mind &
Soul
Thoughts
Habits
Character
Attitudes
Family Etiquette
Parents
Sisters
Brothers
You
Second Relatives
Third Relatives
Relatives
Empathy
Sympathy
Responsibility
Respect
Status
Heredity
Rights
Good Will
Mutuality
Advantages
Disadvantages
9
Social Conversations
When making an introduction Give a piece of
information about the personit can be a
conversation starter.
LISTEN to and
concentrate on
conversationsdont
just wait for your turn
to talk!
Dont
Jump!
Basic Manners
Be Polite
Remember when you are in a social situation it is important to
always be polite and respectful of other guests even if you
vehemently disapprove of certain comments or other individuals
are not being polite.
Keep it Short
In social situations it is always important to understand the nature
of social etiquette conversation and keep conversations short and
socialize with everyone present.
Remember, social etiquette conversation is pleasant and short.
First Impressions
The Rule of 12 in Business
You never get a second chance to make a first impression.
The first 12
words
The first 12
steps
Introductions in Business
Introducing yourself
Introducing others
Responding to introductions
What to do when you cant
remember names
Secret to remembering names
Small talk helps us put others at
ease and make them comfortable.
Small talk breaks the ice and goes
a long way toward furthering a
relationship.
Body Language
A persons posture, facial expressions,
and gestures send messages.
Eye contact is the most obvious way
you communicate. When you are
looking at the other person, you show
interest
Where you place your arms suggests
how receptive you. Arms crossed or
folded over your chest say that you
have shut other people out and have
no interest in them or what they are
saying.
Legs talk, too. A lot of movement
Telephone Etiquettes
The essence of dealing with people ,
politely and efficiently over the phone can
be boiled down to. telephone
etiquettes.
Everyday, on an average , a
person
Spends more than 3 hours
on phone.
So it becomes mandatory
to get through the basics of
telephone etiquettes
19
Sign Language?
20
Email Etiquette
Ways to properly send emails on
mass emails.
Bad because
To: Tech@ga4h.org
From: Robbie@robsworld.com
Topic: The web page
assignments
Subject:
As you all know the deadline
for turning in you pages you
are designing is March 24th
Please have these completed
by this time and up on FTP.
Hope everyone gets these
done ASAP
Robbie
2nd Email
This email is a perfect
example of a deadline
or meeting time email!
It was not sent for just
the select few but for
the entire club
Make sure if you email
at anytime you make
sure the email is similar
to these formats.
If not, thinks about
emailing it before you
fill up others inboxes!
Table Etiquette
A general knowledge and use
of basic etiquette makes the
dining experience more
pleasant for everyone.
Table manners play an important
part in making a good impression.
Here are some basic tips to help
you
Sitting down
At a very formal dinner name cards will show
you where you should sit.
If there are no name cards on the tables, the
host will take you to the correct place.
If you are at a romantic dinner, the man
should push the womans chair in for
her.
Sometimes the waiter will do this.
Ordering
If there is something you dont understand on
the menu, ask your server any questions you
may have. Answering your questions is part of
the servers job.
An employer will generally let you order first; his
or her order will be taken last. Sometimes,
however, the server will decide who orders first.
Often, womens orders are taken before mens.
As a guest you should not order one of the
most expensive items on the menu or
more
than two courses unless
your host shows
that it is all
Eating Meal