Training ITP B Maintenance v0.3

Cisco ITP in eServGlobal IN
ITP Maintenance
PS and Support Internal Training

Diegem
Imro Landveld
Implementation Practice
7 September 2006
2006 eServGlobal Ltd
ITP Maintenance
ITP SS7
Maintenance
ITPMaintenance|2|2006eServGlobal
ITP Maintenance - E1 Controllers

prod-itp01# show controllers e1
E1 0/0 is up.
Applique type is Channelized E1 - balanced
No alarms detected.
alarm-trigger is not set
Version info Firmware: 20020306, FPGA: 11
Framing is NO-CRC4, Line Code is HDB3, Clock Source is Line Primary.
Data in current interval (24 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
E1 0/1 is administratively down.
For Timing issues - look for errored or slipped seconds

For Carrier loss - investigate line code, unavailable or frame loss
seconds
ITP Maintenance- ATM Controllers
prod-itp01# show controller atm4/0/0

ATM4/0/0: Port adaptor specific information
Hardware is E1 (1920Kbps) port adaptor
Framer is PMC PM7344, SAR is LSI ATMIZER II
Scrambling is Enabled
linecode is HDB3
E1 Framing Mode: crc.4 adM format
LBO (Cablelength) is long gain43 75db
Facility Alarms:
No Alarm
<snip>
Current Clock Source = LINE
This is the T1/E1 protocol level
No Alarm is a nice output to have
A LOT of counter headers have been cut from this output
ITP Maintenance- Serial Interfaces

prod-itp01# show interfaces serial 0/0:0
Serial0/0:0 is up, line protocol is up
Hardware is PowerQUICC Serial
MTU 1500 bytes, BW 64 Kbit, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation SS7 MTP2, loopback not set Keepalive set (10 sec)
Last input never, output 00:00:16, output hang never
Last clearing of "show interface" counters 00:00:15
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicast)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
0 packets output, 0 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 output buffer failures, 0 output buffers swapped out
0 carrier transitions
Timeslot(s) Used:1, SCC: 0, Transmitter delay is 0 flags
Interfaces should be up, with protocol up
Check for CRC errors, input and/or output errors
ITP Maintenance - CS7 Linksets
Check availability of the linksets
prod-itp01# show cs7 linkset

lsn=M1ITP01MUMS1
apc=9024
SLC Interface
00
ATM4/0/0
lsn=M1ITP01FDBS1
apc=5952
SLC Interface
00
ATM8/1/0
lsn=M1ITP01KOLS1
apc=4416
SLC Interface
00
ATM4/0/1
*01
ATM8/0/0
lsn=M1ITP01HYDS1
apc=320
SLC Interface
00
ATM4/1/0
*01
ATM8/1/1
state=avail
Service
PeerState
avail
--------state=avail
Service
PeerState
avail
--------state=avail
Service
PeerState
avail
--------FAILED
--------state=avail
Service
PeerState
avail
--------FAILED
---------
avail/links=1/1
Inhib
----avail/links=1/1
Inhib
----avail/links=1/2
Inhib
--------avail/links=1/2
Inhib
---------
ITP Maintenance - CS7 Linksets (cont)
Viewing Linkset Utilization
prod-itp01# show cs7 linkset utilization

Sample Interval(seconds):300/145 Thresholds onset/abate:40/40
lsn=M1ITP01MUMS1
apc=9024
state=avail
avail/links=1/1
Link Utilization Thresholds Plan-capacity
Kbps
Cong
SLC Rec Sent
Rec Sent Rec
Sent
Rec
Sent
Lvl
0
0
0
40
40
1920
1920
8
8
0
all
0
0
--- --1920
1920
8
8 --lsn=M1ITP01FDBS1
apc=5952
state=avail
avail/links=1/1
Kbps
Cong
SLC Rec Sent
Rec Sent Rec
Sent
Rec
Sent
Lvl
0
0
0
40
40
1920
1920
6
6
0
all
0
0
--- --1920
1920
6
6 --lsn=M1ITP01KOLS1
apc=4416
state=avail
avail/links=1/2
Kbps
Cong
SLC Rec Sent
Rec Sent Rec
Sent
Rec
Sent
Lvl
0
0
0
40
40
1920
1920
7
6
0
1
0
0
40
40
1920
1920
0
0
0
all
0
0
--- --3840
3840
7
6 ---
Viewing Linkset Statistics
prod-itp01# show cs7 linkset statistics

lsn=M1ITP01MUMS1
apc=9024
state=avail
avail/links=1/1
SLC
MSU In
MSU Out Drops
LSSU In
LSSU Out ByteCnt In ByteCnt Out
00
313062
233461
58
2
2
5473174
3371311
lsn=M1ITP01FDBS1
SLC
MSU In
00
312591
apc=5952
MSU Out Drops
238730
0
state=avail
avail/links=1/1
LSSU In
40114
8142
5458441
3401760
lsn=M1ITP01KOLS1
SLC
MSU In
00
888694
01
0
apc=4416
MSU Out Drops
445511
57
0
0
state=avail
avail/links=1/2
LSSU In
202356
87462
59109284
20141545
0
0
0
0
lsn=M1ITP01HYDS1
SLC
MSU In
00
559184
01
0
apc=320
MSU Out Drops
449711
59
0
0
state=avail
avail/links=1/2
LSSU In
11024
72
17224831
20289842
0
0
0
0
Building CS7 Linksets
Enable the E1 (if not already) and build the channel group
prod-itp01# conf t
Enter configuration commands, one per line. End with CNTL/Z.
prod-itp01(config)#controller E1 0/0
prod-itp01(config-controller)#framing no-crc4
prod-itp01(config-controller)#clock source line
prod-itp01(config-controller)#channel-group 0 timeslots 1
prod-itp01(config-controller)#no shut
Set the Serial port encapsulation
prod-itp01(config)#int serial 0/0:0

prod-itp01(config-if)#encapsulation mtp2
Build the linkset
prod-itp01(config)#cs7 linkset ITP-TEST-I 1000

prod-itp01(config-cs7-ls)#accounting
prod-itp01(config-cs7-ls)#link 0 Serial0/0:0
prod-itp01(config-cs7-ls-link)#exit
Managing CS7 Linksets
Updating the GTT Tables
Adding a new GTT Map
prod-itp01# conf t
prod-itp01(config)#cs7 gtt map 1000 12 cpclist PR-IN-ESERV sol
Adding a GTT selector entry
prod-itp01(config)# cs7 gtt selector UAS-MSC tt 0 gti 4 np 1 nai 4

prod-itp01(config-cs7-gtt-selector)# gta 919827002402 pcssn 8435 pcssn
Stopping and Enabling linksets
prod-itp01# conf t
prod-itp01(config-cs7-ls)#shut
prod-itp01(config-cs7-ls)#no shut
! enables the link
prod-itp01(config-cs7-ls)#exit
Stopping and Enabling individual links on a linkset
prod-itp01# conf t
prod-itp01(config-cs7-ls)#link 0 Serial0/0:0
prod-itp01(config-cs7-ls-link)#shut
prod-itp01(config-cs7-ls-link)#no shut ! enables the link
prod-itp01(config-cs7-ls-link)#exit
Removing a Linkset
prod-itp01# conf t
prod-itp01(config-cs7-ls)#shut
prod-itp01(config)#no cs7 linkset ITP-TEST-I 1000
prod-itp01(config)#exit
Note: Removing an AS does not remove its entry from the GTT table
ITP Maintenance - CS7 Routes
Checking the CS7 Routes
prod-itp01# show cs7 route

Dynamic Routes 0 of 1000
Routing table = system Destinations = 174 Routes = 547
Destination
Prio Linkset Name
Route
---------------------- ---- ------------------- ------82/14
acces
4 M1ITP01HYDS1
avail
4 M1ITP01KOLS1
avail
6 M1ITP01MUMS1
avail
6 M1ITP01FDBS1
avail
320/14
acces
M1ITP01HYDS1
avail
2120/14
acces
4
4
M1ITP01KOLS1
M1ITP01HYDS1
avail
avail
(continued)
ITP Maintenance - CS7 Routes
Checking the CS7 Routes
prod-itp01# show cs7 route

(continued)
Routing table = XUA
Destination
-------------------8431/14
acces
8432/14
acces
8433/14
acces
8434/14
acces
8435/14
acces
8436/14
acces
8437/14
acces
8438/14
acces
8441/14
acces
8442/14
acces
8443/14
acces
8444/14
acces
Type
-------AS
AS
AS
AS
AS
AS
AS
AS
AS
AS
AS
AS
ITP Maintenance
ITP Sigtran
Maintenance
ITP Maintenance - Ethernet Interfaces

prod-itp01# show interfaces fastEthernet 0/0
FastEthernet0/0 is up, line protocol is up

Hardware is AmdFE, address is 0011.20cb.1300 (bia 0011.20cb.1300)
Internet address is 172.20.66.68/27
MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 100Mb/s, 100BaseTX/FX
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:00, output 00:00:00, output hang never
Last clearing of "show interface" counters 00:00:02
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 1000 bits/sec, 1 packets/sec
5 minute output rate 1000 bits/sec, 1 packets/sec
8 packets input, 514 bytes
Received 0 broadcasts (0 IP multicast)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog
0 input packets with dribble condition detected
6 packets output, 1005 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier
0 output buffer failures, 0 output buffers swapped out
Interfaces should be up, with protocol up.

Check for lost carrier or collisions on the network
ITP Maintenance - SIGTRAN Links
Check availability of the ASPs
prod-itp01# show cs7 asp

ASP Name
-----------GS-SMS1-ASP
GS-SMS2-ASP
GS-SMS3-ASP
GS-SMS4-ASP
GS-UAS1-ASP
GS-UAS2-ASP
GS-UAS3-ASP
GS-UAS4-ASP
GS-USS1-ASP
GS-USS2-ASP
GS-USS3-ASP
GS-USS4-ASP
AS Name
-----------GS-SMS1-AS
GS-SMS2-AS
GS-SMS3-AS
GS-SMS4-AS
GS-UAS1-AS
GS-UAS2-AS
GS-UAS3-AS
GS-UAS4-AS
GS-USS1-AS
GS-USS2-AS
GS-USS3-AS
GS-USS4-AS
State
-------active
active
active
active
active
active
active
active
active
active
active
active
Type
---SUA
SUA
SUA
SUA
SUA
SUA
SUA
SUA
SUA
SUA
SUA
SUA
Rmt Port
-------14010
14010
14010
14010
14001
14001
14001
14001
14020
14020
14020
14020
Remote IP Addr
--------------97.32.12.141
97.32.12.87
97.32.12.161
97.32.12.171
97.32.12.76
97.32.12.86
97.32.12.96
97.32.12.106
97.32.12.142
97.32.12.152
97.32.12.162
97.32.12.172
SCTP
---------0x0002037C
0x00020384
0x00020385
0x00020379
0x0002037A
0x0002037F
0x00020388
0x00020377
0x0002037B
0x0002037E
0x00020385
0x00020378
ITP Maintenance - SIGTRAN Links (cont)
Checking traffic within an ASP
prod-itp01# show cs7 asp statistics

ASP name: GS-SMS1-AS
Data Packets/MSU Stats
Inbound Packets Rcvd:
16
Inbound Packets Sent:
16
Outbound Packets Rcvd:
26
Outbound Packets Sent:
26
Inbound CLDTs Rcvd:
16
Outbound CLDTs Rcvd:
26
Inbound CLDRs Rcvd:
0
Outbound CLDRs Rcvd:
0
ASP name: GS-UAS1-AS
Data Packets/MSU Stats
Inbound Packets Rcvd:
0
Inbound Packets Sent:
0
0
0
Inbound CLDTs Rcvd:
0
Outbound CLDTs Rcvd:
0
Inbound CLDRs Rcvd:
0
Outbound CLDRs Rcvd:
0
Type: SUA
Inbound Octets Rcvd:
Inbound Octets Sent:
Outbound Octets Rcvd:
Outbound Octets Sent:
Inbound CLDTs Sent:
Outbound CLDTs Sent:
Inbound CLDRs Sent:
Outbound CLDRs Sent:
3120
1937
3944
3944
16
26
0
0
Type: SUA
Inbound Octets Rcvd:
Inbound Octets Sent:
Inbound CLDTs Sent:
Outbound CLDTs Sent:
Inbound CLDRs Sent:
Outbound CLDRs Sent:
0
0
0
0
0
0
0
0
Check availability of the ASs
prod-itp01# show cs7 as

Routing
Routing Key
Cic
Cic
AS Name
State Context
Dpc
Si
Opc
Ssn Min
Max
------------ ------ ---------- ------------- ---- ------------- --- ----- ----GS-SMS1-AS
active 101
3212
sccp
12
GS-SMS2-AS
active 201
3213
sccp
12
Check availability of the ASs Detailed Configuration
prod-itp01# show cs7 as name GS-SMS1-AS detail

AS name: GS-SMS-AS
State: active
Type: SUA
RoutContxt: 101
Traffic mode: loadshare bindings
Mate AS state: active
Recovery tmout: 2000 ms Recovery queue depth: 0
QOS Class: 0
Burst recovery tmout: 4000 ms
Routing Key:
Dest PC: 3212
Origin PC: n/a
Origin PC mask: n/a
SI: sccp
CIC min: n/a
CIC max: n/a
SSN: 12
GTT: n/a
Network Appearance: n/a
ASP Name
AS Name
State
Type Rmt Port Remote IP Addr SCTP
GS-SMS1-ASP
GS-SMS1-AS
active SUA 14010
97.32.12.141
0x0002037C
ITP Maintenance - Managing ASPs and ASs
Creating an ASP
prod-itp01# conf t
prod-itp01(config)#cs7 asp TEST-ASP 14001 15000 sua
prod-itp01(config-cs7-asp)#remote-ip 172.20.66.300
prod-itp01(config-cs7-asp)#exit
Creating an AS
prod-itp01 # conf t
prod-itp01(config)#cs7 as TEST-AS sua
prod-itp01(config-cs7-as)#routing-key 505 2000 si sccp ssn 12
prod-itp01(config-cs7-as)#asp TEST-ASP
prod-itp01(config-cs7-as)#exit
Note: By creating an AS , the ITP will automatically updated the GTT Map
entry with the new Point Code and Subsystem number
ITP Maintenance - Managing ASPs and ASs (cont)
Stopping and Enabling an ASP
prod-itp01# conf t
prod-itp01(config-cs7-asp)#shut
prod-itp01(config-cs7-asp)#no shut
prod-itp01(config-cs7-asp)#
prod-itp01(config)#
Stopping and Enabling an AS
prod-itp01 # conf t
Enter configuration commands, one per line.
prod-itp01(config-cs7-as)#shut
prod-itp01(config-cs7-as)#no shut
prod-itp01(config-cs7-as)#
prod-itp01(config)#
End with CNTL/Z.
ITP Maintenance - Managing ASPs and ASs (cont)
Removing an AS
prod-itp01# conf t
prod-itp01(config-cs7-as)#shut
prod-itp01(config-cs7-as)#no routing-key 501 2000 si sccp ssn 12
Removing an ASP
prod-itp01# conf t
prod-itp01(config-cs7-asp)#shut
Note: Removing an AS does not remove its entry from the GTT table
ITP Maintenance - Traffics Stats
Checking traffic within an AS
prod-itp01# show cs7 as statistics

AS name: GS-SMS1-AS
Type: SUA
Active Time:
6d22h
Congestion Lvl:
0
Failover Attempts:
41
Takeovers:
0
Longest Recovery Time:
2000
Packets Retrieved:
0
Recovery Pkts Dropped:
0
Pkts Dropped Mate State: 0
Pri 0 MSUs Dropped:
0
Pri 2 MSUs Dropped:
0
319
319
SCONs TO MATE:
Cong 0 SCONs Sent:
0
Cong 2 SCONs Sent:
0
Cong 4 SCONs Sent:
0
SCONs FROM MATE:
Cong 0 SCONs Rcvd:
0
Cong 2 SCONs Rcvd:
0
Cong 4 SCONs Rcvd:
0
TFCs SENT:
Cong 0 TFCs Sent:
0
Cong 2 TFCs Sent:
0
LOCAL CONGESTION NOTIFICATIONS:
Cong Level 0 Sent:
0
Cong Level 2 Sent:
0
State: active
Mate Congestion Lvl:
Successful Failovers:
Max Recovery Que Depth:
Average Recovery Time:
Packets Rerouted:
Pkts Dropped AS State:
0
4
0
2000
0
0
Pri 1 MSUs Dropped:

49128
49128
Cong 1 SCONs Sent:

Cong 3 SCONs Sent:
0
0
Cong 1 SCONs Rcvd:

Cong 3 SCONs Rcvd:
0
0
Cong 1 TFCs Sent:

Cong 3 TFCs Sent:
0
0
Cong Level 1 Sent:

Cong Level 3 Sent:
0
0
ITP Maintenance - Traffics Stats (cont)
Checking SCTP data statistics
prod-itp01# show ip sctp statistics

** SCTP Overall Statistics current/total **
Active Establish Assoc:
4/4
Passive Establish Assoc:
56/56
Abnormal Assoc terminations:
2/2
Assoc Shutdowns:
0/0
Timer 1 expires:
94276
Total Data Bytes:
Total Chunks :
Control Chunks:
Ordered Data Chunks:
UnOrdered Data Chunks:
Total Data Chunks :
Data Chunks Retrans:
SCTP Datagrams:
Fast Retrans gaps:
Data Chunks Discarded:
Rates:
Control Chunks/sec:
Ordered Chunks/sec:
UnOrdered Data Chunks/sec:
Retrans/sec Discards/sec:
SCTP Datagrams/sec:
Total ULP Datagrams Sent:
Total ULP Datagrams Ready:
Total ULP Datagrams Rcvd:
Sent:
1894722
1094870
901918
192952
0
192952
12994
954564
0
Received:
1659499
486417
407332
79085
0
79085
0
0
0
0
0
0
0
0
0
0
459835
11162
89979
79085
79085
SIGTRAN Statistics
Checking SCTP error statistics
prod-itp01# show ip sctp errors

** SCTP Error Statistics **
Not Ready:
Communication Lost:
Destination Address Failed:
Unknown INIT params rcvd:
Peer restarted:
3
10527
96
57
4
System Maintenance Log Files
Basic system output is sent to the log file
Additional Logging can be enable with the Debug command1
Show Log
Use debug ? to get a list of all possible debug commands
System Maintenance Clearing Counters
CS7 Counters
SCTP Counters
clear ip sctp
Interface Counters
clear cs7 all
clear counters
Notes
1)
Enabling debug on a live network may DESTROY ITP performance

Training ITP B Maintenance v0.3

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Training ITP B Maintenance v0.3

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Cisco ITP in eServGlobal IN

PS and Support Internal Training

2006 eServGlobal Ltd

ITP Maintenance - E1 Controllers

For Timing issues - look for errored or slipped seconds

ITP Maintenance- ATM Controllers

prod-itp01# show controller atm4/0/0

This is the T1/E1 protocol level

No Alarm is a nice output to have

A LOT of counter headers have been cut from this output

ITP Maintenance- Serial Interfaces

Interfaces should be up, with protocol up

Check for CRC errors, input and/or output errors

ITP Maintenance - CS7 Linksets

Check availability of the linksets

prod-itp01# show cs7 linkset

ITP Maintenance - CS7 Linksets (cont)

Viewing Linkset Utilization

prod-itp01# show cs7 linkset utilization

ITP Maintenance - CS7 Linksets (cont)

Viewing Linkset Statistics

prod-itp01# show cs7 linkset statistics

ITP Maintenance - CS7 Linksets (cont)

Building CS7 Linksets

Set the Serial port encapsulation

prod-itp01(config)#int serial 0/0:0

Build the linkset

prod-itp01(config)#cs7 linkset ITP-TEST-I 1000

ITP Maintenance - CS7 Linksets (cont)

Managing CS7 Linksets

Updating the GTT Tables

Adding a new GTT Map

Adding a GTT selector entry

prod-itp01(config)# cs7 gtt selector UAS-MSC tt 0 gti 4 np 1 nai 4

ITP Maintenance - CS7 Linksets (cont)

Managing CS7 Linksets

Stopping and Enabling linksets

Stopping and Enabling individual links on a linkset

ITP Maintenance - CS7 Linksets (cont)

Managing CS7 Linksets

ITP Maintenance - CS7 Routes

Checking the CS7 Routes

prod-itp01# show cs7 route

ITP Maintenance - CS7 Routes

Checking the CS7 Routes

prod-itp01# show cs7 route

ITP Maintenance - Ethernet Interfaces

FastEthernet0/0 is up, line protocol is up

Interfaces should be up, with protocol up.

ITP Maintenance - SIGTRAN Links

Check availability of the ASPs

prod-itp01# show cs7 asp

ITP Maintenance - SIGTRAN Links (cont)

Checking traffic within an ASP

prod-itp01# show cs7 asp statistics

ITP Maintenance - SIGTRAN Links (cont)

Check availability of the ASs

prod-itp01# show cs7 as

ITP Maintenance - SIGTRAN Links (cont)

Check availability of the ASs Detailed Configuration

prod-itp01# show cs7 as name GS-SMS1-AS detail

ITP Maintenance - Managing ASPs and ASs

ITP Maintenance - Managing ASPs and ASs (cont)