(BPK 20802)
CHAPTER 2:
SCREENING BUSINESS
ENVIRONMENT
Products Services
Needs:
Something basic which
people must have. E.g.:
Something physical
clothing, house, food, health, Non-physical but able
which can satisfy
basic education, protection, to fulfil customers
customers needs
etc. needs and wants
and wants
Wants:
Desire to have more than
basic needs. Wants will be
fulfill after the basic needs
were fulfilled. E.g.: cars,
bigger house, traveling, golf
club, latest fashions, etc.
STEP 2:
Screening environment, evaluating self, community &
society, value and culture of the potential target group
Analyse
Population structure,
income, taste, preference Experience Norm
Country imports and Knowledge and
exports skills
Local resources and new Financial standing
technology Interest
Industry linkages Networking
Government and private
development projects
Global and regional
development
Current issues, social,
rules and regulations
STEP 3:
Analyse specific opportunities which are feasible to
venture
Legal perspective
Funding
Technology availability
Analyse
Raw material supply
?
Logistic
Feasibility Sustainability
Risks level
STEP 4:
Select one which is suitable to the entrepreneur and
develop business concept
Operational plan
- Technology, supply chain
Organisational &
Analyse administration plan
- Expertise and manpower
Funding
Viability
? - Working capital
- Fixed assets
Profitability
- ROI, ROE, pay back, cash
flow, risks level
STEP 4: (cont.)
Select one which is suitable to the entrepreneur and
develop business concept
Plan execution
BUSINESS
ENVIRONMENT
External Internal
factors factors
Macro Micro
environment environment
EXTERNAL FACTORS
MACRO ENVIRONMENT
2. Economic factors
3. Social factors
4. Technological factors
2. Supplier
3. Competitor
4. Marketing intermediaries
5. Public
MICRO ENVIRONMENT (cont.)
Components Descriptions
Customers are the actual buyer of our
goods and services
Customer The company must study its customer
market closely since each market has its
own special characteristics
Suppliers are firms and individuals that
provide the resources needed by the
company
Suppliers
They are an important link in the
companys overall customer value delivery
system
Conducting competitor analysis is critical
for success of the firm
Competitors
A marketer must monitor its competitors
MICRO ENVIRONMENT (cont.)
Components Descriptions
Marketing intermediaries are firms that
Marketing
help the company to promote, sell, and
intermediaries
distribute its goods to final buyers
A public is any group that has an actual or
potential interest in or impact on an
organisations ability to achieve its
Public
objectives
A company should prepare a marketing
plan for all of their major publics
INTERNAL FACTORS
INTERNAL ENVIRONMENT
- INTERNAL FACTORS
Opportunities Threats
- EXTERNAL FACTORS -
SWOT ANALYSIS (cont.)
Strengths Weaknesses
What do you do well? In what areas do you need to
What are your unique skills? improve?
What expert or knowledge do What resources do you lack?
you have? What parts of your business
What experience do you have? are not very profitable?
What do you do better than Where do you need further
your competitors? education and/or experience?
What are your most profitable What costs you time and/or
business? money?
Opportunities Threats
What are the business goals
Whats going on in the
you are currently working
economy?
towards?
Whats going on in the
How can you do more for your
industry?
SWOT ANALYSIS MATRICS
TOWS Analysis is the analysis of Threats, Opportunities,
Weaknesses, and Strengths.
The example also illustrates how you can pair the items
within SWOT grid to develop strategies
Strengths Weaknesses
Current profit ratio Legal suits not
increased resolved
Employee morale Plant capacity has
high fallen
Market share has Lack of strategic
increased management system