knowledge, experience, beliefs, values, attitudes and religion by a group of people generally without thinking about them. Philosophy Consider cultural competence a priority. Culture is dynamic, therefore cultural competence must be an on-going process. Cultural competence is the effective use of social and interpersonal knowledge and skills that demonstrates understanding and appreciation of individual and group differences and similarities. Cultural Diversity in the Workplace Cultural diversity in the workplace provides strength. It also challenges individuals to respond to their diverse work environment effectively. Valuing individual and group cultural differences is critical to achieving the organizational goals. Cultural Awareness Know your own cultural background.
Recognize your own stereotypes and biases.
Gain knowledge of cultural history and
heritage.
Be aware of others perceptions.
Recognize effects of -ism on the others.
Teaching Tolerance
Toleranceis defined as recognition of
and respect for the opinions, practices or behavior of others. Remember . . .
People long to be celebrated, not tolerated! Forming a Team
There are three important characteristics of
teams: size, diversity and interdependence. Teams diverse in skill sets and knowledge levels, as well as ethnicity and culture, perform better than those with identical skills sets.
Diversity actually decreases team conflicts
and enhances creativity. ARE YOU PART OF THE TEAM? ABMHCs Cultural Diversity Committee Supports SCDMHs Focus To teach employees communication and conflict resolution techniques to be used in the framework of working with a culturally diverse population whose members may solve problems in very different ways. ABMHCs Cultural Diversity Committee Supports SCDMHs Mission
To support the Recovery mission through
the continual development of a culturally aware, culturally knowledgeable, and culturally skilled workforce. Cultural Diversity Activities
Multicultural Calendars (cultural
information divided by the month, holiday and country) Readings Quizzes Fact sheets Other tools that foster dialogue and questions within the organization Why are Activities Important? They help clinicians reach clients who may benefit from a more hands-on or practical learning experience. They encourage clients to become actively involved in the therapeutic process without bias, rather than being passive recipients. HAVE A HAND IN DIVERSITY FOUR STEPS TO CULTURAL DIVERSITY SUCCESS I. Leadership Driven
Create and maintain culturally
and linguistically competent services by supporting: Multiculturalism embedded into all organizational units. Continued efforts to recruit, retain and develop a culturally diverse workforce. II. Staff Oriented
Support cultural competency of
the staff. III. Client Oriented
To support and promote the
involvement of clients, families and advocacy groups in the planning and development of care. IV. Information Driven
To support monitoring and
dissemination of the level of cultural awareness, knowledge and skills Life Without Diversity Close your eyes and imagine that everyone in the room is the same. Exactly the same! Same hair, eye color, height, weight, gender, race, language. Everyone dresses the same and sounds the same.
Now open your eyes, look to your left and
your right. What do you see? ONE MIND, ONE RACE DO YOUR HOMEWORK Learn about other cultures.
Know respectful behavior.
Identify a cultural guide.
Gain entry into the community.
Conclusion
Learning about and accepting diversity
can improve your interpersonal effectiveness and increase your personal and professional opportunities. Cultural Diversity in the Workplace Resource: http://www.state.sc.us/dmh/multi_culture/home.html
If any additional information regarding this presentation
is needed, please contact Terry Miller or Cynthia Smith.