1
Module Objectives
2
Roaming Facilities
3
Post Paid Roaming
4
Post Paid Roaming
(Smart Roaming)
Wide coverage.
Regional, National and international.
5
Network Concepts
Other Network: Any location other then the home and visited
network
Any other location apart from Mumbai and Delhi becomes Other Network
6
Regional and National Roaming
for Post Paid
7
Network Concepts Contd...
No more required
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Network Sharing
Network sharing is required where Airtel network is not
available.
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Network Selection
11
Automatic And Manual Network Selection
Automatic Selection:
The handset automatically logs on to Airtel or Airtels
partner network
Manual Selection:
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Making Calls while Roaming
To make Outgoing Calls while Roaming within India:
Another phone in Area Code + telephone number for e.g. to call Calcutta while
the visited location roaming in Calcutta dial 033 765 1234
Destination
What To Call
Dialed
To call a local Dial the Area code + Telephone number for e.g. to call Brisbane,
number of the city Australia dial 07 3234 1234
you are roaming in
To call another Dial the International Access code (+), followed by the Area
country code (without the leading zero) and the telephone number. For
e.g. to Call Singapore from United Kingdom dial +65 555 1234
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Roaming Call Routing
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Airtel to Airtel
9890077991
Airtel MSC
BSC
BSC
BACK
9818623985
16
Airtel to non - Airtel
9890077991
Airtel MSC
BSC
BSC
9811622495
BACK
17
Airtel to Landline - Local
BSC
9890077991 Airtel MSC
PSTN
Local
Exchange
26225957
BACK
18
Airtel to Landline STD/ISD
9890077991
Airtel MSC
BSC
TAX /
GATEWAY
PSTN
Local
Exchange
03325742368
BACK
1-800-23682558 19
Roaming Call Routing
A Maharashtra customer is roaming in Mumbai and receives a call from Delhi.
Caller in
Delhi
Mah MSC
Airtel Maharashtra
Mumbai
Customer Roaming in
Mumbai. MSC
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Roaming Call Routing
A Maharashtra customer is roaming in Mumbai and receives a call from Mumbai.
Mah MSC
Caller in
Mumbai Mumbai
MSC
Airtel Maharashtra
Customer Roaming in
Mumbai. 21
Roaming Call Routing
A Delhi customer is roaming in Mumbai and receives a call from Kolkata.
Mah MSC
Caller in
Kolkata
Mumbai
MSC
22
Roaming Call Routing
A Maharashtra customer is roaming in Mumbai and receives an international call.
International
Caller
Mah MSC
Mumbai
Airtel Delhi Customer MSC
Roaming in Mumbai.
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Roaming Call Routing
A Maharashtra customer is roaming in Mumbai and receives a
call.
The call is routed to the Mumbai MSC and then to the receiver.
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Roaming Call Routing
Incoming calls while roaming
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Recap of Call Routing
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Roaming Charges
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Roaming Charges
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Roaming Charges
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One State One Rate Roaming - Mumbai & Maharashtra
(w.e.f 12th June'05)
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Roaming Charges other than Mumbai
Outroamers users who roam into Airtel networks.
Outgoing Airtime IUC Surchar Total
ge
Local
M-M except Local BSNL
Cellone 1.99 0.3 0.3 2.59
M - Local BSNL Cellone 1.99 0.49 0.3 2.78
M-F (in MUM, DEL, KOL &
CHN) 1.99 0.6 0.3 2.89
M-F (in Other circles) 1.99 0.8 0.3 3.09
STD
M2M
50-200 1.99 1.25 0.3 3.54
200-500 1.99 1.5 0.3 3.79
500+ 1.99 1.7 0.3 3.99
M2F
50-200 1.99 1.25 0.3 3.54
200-500 1.99 1.5 0.3 3.79
500+ 1.99 1.7 0.3 3.99
ISD
ROW(1)** 1.99 14.24 0.3 16.53
Gulf & Africa 1.99 17.24 0.3 19.53
ROW (2)*** 1.99 40 0.3 42.29
Incoming
M2M
50-200 1.99 1.25 0.3 3.54
200-500 1.99 1.5 0.3 3.79
500+ 1.99 1.7 0.3 3.99
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Roaming Charges for VAS
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ROW 1 Countries
America
Europe
SAARC countries
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ROW 2 Countries
Sakhalin
Solomon Islands
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FAQs - Post Paid Roaming Customers
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FAQs - Post Paid Roaming Customers
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FAQs - Post Paid Roaming Customers
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FAQs - Post Paid Roaming Customers
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International Roaming
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Smart Roaming Documentation Requirements
International Roaming
Copy of passport
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Making Calls- International Roaming
9 2570062
+ 1 33
8
CtryC Phone
ode No.
Area
Access
Code
Code
42
Making Calls- International
Roaming
To call a mobile phone in India or any other country:
Dial + followed by Country code
plus
area code (without 0)
plus
phone number
+ 91 9831071298
Country Phone
Code No.
Access
Code
43
Making Calls- International
Roaming
07 32341234
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International Roaming Charges
45
International Roaming Charges
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FAQs - Post Paid Roaming
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FAQs - Post Paid International Roaming
Customers
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This facility allows the customer to use the same mobile
number and roam out of India.
49
Roaming concepts
IMSI Direct Indirect
Cannot use the network [In
this case request the
Directly log on by customer to nearest Outlet,
entering 4 digit pin [Only we will change the sim card
Single IMSI if pin enable] free of cost]
a) Directly Log on by
entering 4 Digit Pin no. Pin has to be enabled
[if enabled] Compulsory.
When a customer comes back from International Roaming, he has to enter Pin prefixed by 1 [eg:
11234]. Single/ Dual IMSI does not matter
Forbidden: Forbidden message will flash on the screen after several unsuccessful attempts to
log on to the visited network. At this point customer needs to restart the mobile phone and
50
follow above-mentioned guidelines.
Roaming Benefits
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Roaming Troubleshooting
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Roaming Troubleshooting - FTR
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Roaming Troubleshooting non FTR
54
VAS Age on network Rating Eligibility
STD Less than 3 months Below 50 NO
STD More than 3 months Below or above 50 YES
ISD Anything Minimum 70 YES
IR Anything Minimum 80 YES
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Anytime Anywhere
Payments
56