Chapter . 6
OVERVIEW OF THE SELECTION PROCESS
Selection is the process of choosing individuals
who have relevant qualifications to fill existing or
projected job openings.
Begin with a Job Analysis
Steps in the Selection Process
EMPLOYMENT INTERVIEWS
The Nondirective Interview
The Structured Interview
Phone Interviews
Computer Interviews
Video Interviews
Guidelines for Employment Interviewers
Interviewer Training
1. Understand the job
2. Establish an interview plan.
3. Establish and maintain rapport and listen actively
4. Pay attention to nonverbal cues
5. Provide information as freely and honestly as
possible.
6. Use questions effectively.
7. Separate facts from inferences
8. Recognize stereotypes and biases
9. Avoid the halo error, or judging an individual
favorably or unfavorably overall on the basis of only
one strong point (or weak point) on which you place
high value.
10. Control the course of the interview.
11. Standardize the questions asked.
Diversity Management: Are Your Questions
Legal?
POST-INTERVIEW SCREENING
Reference Checks
Background Checks
Credit Checks
PREEMPLOYMENT TESTS
Types of Tests
Job Knowledge Tests
Work Sample Tests
Assessment CenterTests
Cognitive Ability Tests
Biodata Tests
Personality and Interest Inventories
Honesty and Integrity Tests
Polygraph Tests
Physical Ability Tests
Medical Examinations
Drug Tests
Determining the Validity of Tests
Criterion-Related Validity
Content Validity
Construct Validity
REACHING A SELECTION DECISION
Summarizing Information about Applicants
Decision-Making Strategy
Clinical Approach
Statistical Approach
Final Decision
TERIMAKASIH