HUMAN RESOURCE

MANAGEMENT OVERVIEW

Human Resource Management

William Holmes
College of Public and Community Service
University of Massachusetts at Boston

2008 William Holmes

 CONTEXT OF HUMAN
RESOURCE MANAGEMENT

Laws and Regulations

Mission of Agency
Goals of Agency
Strategic Plans of Agency
Agency Policies
LAWS AND REGULATIONS

Federal
State
Local
Non-governmental
Organizations
 AGENCY MISSION

Defines basic purpose of organization

Set parameters around primary activities
Inspires and motivates members
Explains organization to others
 AGENCY GOALS

Goals Statement Specifies Targets

Goals Statement Sets Parameters
Goals Statement Organizes Activity
Goals Statement Provides Accountability
AGENCY STRATEGIC PLANS

Reviews Mission and Goals

Identifies Strengths and Weaknesses
Assesses Opportunities and Risks
Evaluates Internal and External Influences
Sets Targets for Future Activity
 AGENCY POLICIES

Provides Rules and Traditions

Based on Theories of Management
Limited by Laws and Regulations
Altered by Ad Hoc Decisions
MANAGEMENT THEORIES

Classical Theory
Scientific Theory
XO Theory
Management by Objectives
Total Quality Assurance
Ad Hoc Theory
MAJOR ISSUES IN HUMAN
RESOURCE MANAGEMENT
Hiring and Staffing
Training and Developing
Promoting
Rewarding and Disciplining
Compensation and Benefits
Labor Relations