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Effectively Creating, Developing

and Leading Teams


Speaker: Iris Li, Pe-Pei Kuo
Outline
What is the team
Collaboration Conundrums
Ways to collaborate
Trade-offs
Characteristics of Effective Teams
Conclusion
Group

Team
a number of people or things that are
Group together in the same place or that are
connected in some way

a group of people who play a particular


game or sport against another group of
people
a group of people who work together at
Team a particular job
Group Similarity
Share a common goal

Difference
Complex task (rapidly changing, global)

Team
How Complex Is the Collaborative Task?
The task is unlikely to be accomplished successfully using only the skills within
the team.
The task must be addressed by a new group formed specifically for this purpose.
The task requires collective input from highly specialized individuals.
The task requires collective input and agreement from more than 20 people.
The members of the team working on the task are in more than two locations.
The success of the task is highly dependent on understanding preferences or
needs of individuals outside the group.
The outcome of the task will be influenced by events that are highly uncertain
and difficult to predict.
The task must be completed under extreme time pressure
Collaboration Conundrums

Large size Virtual Diversity Specialists


Ways to collaborate

Executive HR practices Team leader Structure


Ways to collaborate

Executive HR practices Team leader Structure

Investing in signature relationship practices (i.e. infrastructure)


Modeling collaborative behavior (i.e. lead by example)
Creating a gift culture (i.e. coaching, mentoring, building networks)
Ways to collaborate

Executive HR practices Team leader Structure

Ensuring the requisite skills (e.g. build relationships,


communicate well, resolve conflicts)
Supporting a strong sense of community
Ways to collaborate

Executive HR practices Team leader Structure

Assigning team leaders that are


both task- and relationship-
oriented
Ways to collaborate

Executive HR practices Team leader Structure

Building on heritage relationships


(trusting networks)
Understanding role clarity and
task ambiguity
Trade-offs
Group work or team work?
Task or relationship leader?
Building on a Heritage team or a New team?
What do you think the characteristics an
effective team should have?
Characteristics of Effective Teams
Team members understand and support the assigned task
Understand their roles and responsibilities, assess team performance
effective communication and problem solving capabilities
Decision-making
Resolve disagreements and conflicts
Responsibility of team performance
Periodically assessed the process
Listening skills
Conclusion
Is it necessary to build a team?
Teams work best when the problem is complex
Check list helps to define whether the task is complex
The factors influence the collaboration
Executive support
Focused HR practices
The right team leaders
Team formation and structure
Trade-offs
Highly dynamic environment ... remain flexibility to change

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