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CHAPTER 5

SELECTION
PREVIEW

The definition of selection


The significance of selection
The selection process.
The issues and problems relating to selection.

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SELECTION

Selection involves choosing the most


suitable candidate from among a
group of applicants for a particular
position and the organization

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SIGNIFICANCE OF
EMPLOYEE SELECTION

If individuals are overqualified, underqualified, or for any reason do


not fit either the job or the organizations culture, they will be
ineffective and probably leave the firm, voluntarily or otherwise.

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ENVIRONMENTAL FACTORS
AFFECTING THE SELECTION
PROCESS

Speed of Decision Making


Organizational Hierarchy
Applicant Pool
Type of Organization
Probationary Period

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SOURCES OF SELECTION

Sources of Information:
Application forms and curriculum vitae (CV)/
biodata/resum
Reference checks and checks using social
media
Tests
Interviews
Assessment Centre activities
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SELECTION PROCESS

Recruited Selection Selection


Individual Tests Decision

Preliminary Employment Physical


Interview Interviews Examination

Review of Pre Employed


Applicants Employment Individual
and Screening:
Resumes Background
& Reference
Selection Checks
Tests

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PRELIMINARY
INTERVIEW

Basic purpose of the initial screening of applicants is to eliminate


those who obviously do not meet the positions requirements.

At this stage, the interviewer asks a few straightforward questions.

Telephone Interview
The goal of the phone interview is to cut down on wasted time and
effort in the recruiting process.

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THE SELECTION INTERVIEW

Factors which influence the effectiveness of a


selection interview:
Timing
Venue
Planning
Skills of the interviewer(s)
Questioning techniques used

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THE SELECTION INTERVIEW
(cont.)

Research into selection interviews shows that


they are mostly:
Invalid and unreliable
At the very least, interviews should be
combined with other selection techniques.

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ISSUES TO BE DISCUSSED

Is nepotism to be encouraged or discouraged?


Should children be permitted to work?
Should older workers be recruited?
What problems may arise if older workers are
hired?
What problems are faced by employers when
they hire foreign workers?

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INDUCTION

New recruits face reality shock.

New recruits are anxious and stressed out.


An effective induction
program helps new recruits to
adjust to their working environment and helps
them become productive team members in a
short period of time.

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INDUCTION (cont.)

Organizational Issues
History Product or service Structure Policies and rules Physical layout

Introductions
To supervisor To co-workers To trainers

Employee Benefits and Procedures


Wages Rest breaks Holidays Benefits

Job Duties
Job location Relationship to other jobs Overview of job

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INDUCTION (cont.)

Issues
How much information and what information
should be given to new recruits?
When should the induction be held?
What problems may arise if the participants are
diverse?
What may happen if the information
disseminated is not accurate?

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