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Bisnis Proses

Wajib Pajak
Questions
1. Apa yang kita pelajari?
2. Untuk apa belajar proses
bisnis?... PPIC?
3. Apa gunanya untuk
mahasiswa?... Fiscus?...
4. Mengapa mata kuliah ini
dipelajari di sekolah2
bisnis?
It is not the strongest of
the species that survives.
It is the one that is the
most adaptable to change
(Darwin)
Rencana Perkuliahan
1. 16 jam pelajaran teori
proses bisnis (Business Process
Optimization (Jan Stentoft & Anders Haug),
Business Process Improvement (Susan
Page), Improving Business Process (Harvard
Business Press)
2. Ujian Tengah Semester
3. 16 jam tugas di kelas atau
presentasi
4. Ujian Akhir Semester
Definisi Proses
Process = - A continuous action,
- Series of actions or events
- A course or code of action
- A procedure
- As something that happens
during a course of time,
and has a beginning to an
end
Definisi Bisnis
Bisnis = Menghasilkan barang
atau jasa kepada
konsumen atau bisnis
lainnya, untuk
mendapatkan laba.
Business Process
- A business process is a
series of steps designed
to produce a product or
service
(Rummler and Brache, 1995)
Business Process
- Business Process is the
set of steps a business
performs to create
value to customers. A
process consists of:
- Inputs: start the process
- Activities: transform
inputs into outputs
- Outputs the results of
the activities
Pembagian Proses Bisnis
1. Core Processes
(operational or primary)
2. Support Processes
3. Management Processes
Core Process
- Create the primary value
stream, what produce to
customers.
- Purchasing,
Manufacturing, Sales
Support Process
- Support process prop
up and carry the core
process
- Accounting, Human
Resource, and
Information Technology
Management Process
- Management process
govern core process and
support process
Tugas Perorangan
- Buat pembagian proses
bisnis yang terdiri dari
core, support, dan
management untuk:
Unit Organisasi Non-
Profit Pemerintah
Sekolah Tinggi
Akuntansi Negara
Pembagian Kelompok
9 sektor berdasarkan klasifikasi
industri yang ditetapkan BEI
dan diberi nama Jasica
(Jakarta Industrial
Classification)
1. Pertanian (Agricultural)
2. Pertambangan (Mining)
3. Industri Dasar dan Kimia
4. Aneka Industri
5. Industri Barang Konsumsi
6. Properti
7. Infrastruktur
8. Keuangan
9. Perdagangan
Sektor Primer
A. Sektor-sektor Primer (Ekstraktif)
1.Pertanian (Agricultural) yang meliputi
Perkebunan, Peternakan, dan
Perikanan;
2.Pertambangan (Mining) yang
meliputi; Produsen Minyak dan Gas
Alam, Tambang Metal dan Mineral,
Tambang Batuan, dan Tambang
lainnya;
Sektor Pertanian
1. Sektor Perkebunan; Astra Agro Lestari, BW
Plantation, Gozco Plantation, Jaya Agra Wattie,
PP London Sumatra Indonesia, Sampoerna
Agro, Salim Ivomas Pratama, SMART, Tunas
Baru Lampung, Bakrie Sumatra Plantation
2. Sektor Peternakan; Indo Setu Bara Resources,
Multibreeder Adirama Indonesia
3. Sektor Perikanan; Central Proteinaprima,
Dharma Samudera Fishing Industries, Inti Agri
Resources
4. Sektor Pertanian Lainnya: BISI International,
Bumi Teknokultura Unggul, Citra Kebun Raya
Agri.
Sektor Pertambangan
1. Sektor Pertambangan Batu Bara; Tambang Batubara
Bukit Asam, Indo Tambangraya Megah, Adaro
Energy, Borneo Lumbung Energy, Berau Coal
Energy, Bumi Resources, Bayan Resources, Darma
Henwa, Delta Dunia Makmur, Harum Energy
2. Sektor Pertambangan Minyak dan Gas Bumi; Elnusa,
Energi Mega Persada, Medco Energi International,
Radiant Utama Interinsco, Benakat Petroleum
Energy.
3. Sektor Pertambangan Logam dan Mineral; Aneka
Tambang (Antam), International Nickel Indonesia
(INCO), Timah Persero
4. Sektor Pertambangan Batu-batuan: Citatah Tbk,
Muara Investindo
Sektor Sekunder
B. Sektor-sektor Sekunder (Industri Pengolahan dan
Manufaktur)
1. Industri dasar dan kimia, yang meliputi : Semen,
Keramik, Gelas, Porcelent, Metal, Kimia, Plastics &
Packaging, Pakan Ternak, Industri Kayu, Pulp dan
Kertas;
2. Aneka Industri, yang meliputi : Mesin dan Alat
Berat, Otomotif dan Kompenennya, Textile &
Garment, Sepatu, Kabel, Elektronik, Boneka, Batu
Pualam;
3. Industri Barang Konsumsi, yang meliputi :
Makanan dan Minuman Botol, Rokok, Farmasi,
Kosmetik dan Keperluan Rumah Tangga,
Industri Dasar dan Kimia
1. Semen; Indocement Tunggal Prakasa, Holcim Indonesia, Semen
Gresik Persero
2. Keramik, Porselen dan Kaca; Asahimas Flat Glass, Intikeramik
Alam Asri Industri, Keramika Indonesia Asosiasi, Mulia
Industrindo
3. Logam dan Sejenisnya; Alumindo Light Metal Industry, Indal
Alumunium Industry, Jaya Pari Steel, Krakatau Steel, Pelat Timah
Nusantara, Tembaga Mulia Semanan
4. Kimia; Barito Pacific, Ekadharma International, Eterindo
Wahanatama, Sorini Agro Asia Corporindo, Indo Acidatama
5. Plastik dan Kemasan; Asiaplast Industries, Champion Pacific
Indonesia, Indopoly Swakarsa Industry, Sekawan Intipratama,
Trias Sentosa, Yanaprima Hasta Persada
6. Pakan Ternak; Charoen Pokphand Indonesia, Japfa Comfeed
Indonesia, Malindo Feedmill
7. Kayu dan Pengolahannya; Sumalindo Lestari Jaya, Tirta Mahakam
Resources
8. Pulp dan Kertas; Fajar Surya Wisesa, Indah Kiat Pulp & Paper,
Kertas Basuki Rahmat Indonesia, Pabrik Kertas Tjiwi Kimia
Aneka Industri
1. Otomotif dan Komponennya; Astra International,
Astra Autoparts, Goodyear Indonesia, Gajah
Tunggal, Indomobil Sukses International, Multistrada
Arah Sarana
2. Tekstil dan Garment: Polychem Indonesia, Argo
Pantes, Eratex Djaja, Panasia Indosyntec, Indo-
Rama Synthetics, Pan Brothers, Asia pacific Fibers,
Ricky Putra Globalindo, Nusantara Inti Corpora
3. Alas Kaki; Surya Intrindo Makmur, Primarindo Asia
Infrastructure
4. Kabel; Sumi Indo Kabel, jembo Cable Company, KMI
Wire & Cable, Kabelindo Murni, Supreme Cable
Manufacturing & Commerce, Voksel Electric
5. Elektronika; Sat Nusapersada
Industri Barang Konsumsi
1. Makanan dan Minuman; Akasha Wira International
(ADES), Indofood Sukses Makmur, Multi Bintang
Indonesia, Mayora Indah, Ultra Jaya Milk Industry
2. Rokok; Gudang Garam, H. M. Sampoerna, bentoel
International Investama
3. Farmasi; Darya-Varia laboratoria, Indofarma, Kimia
Farma, Kalbe Farma, Merck, Schering Plough, Taisho
Pharmaceutical, Tempo Scan Pacific.
4. Kosmetik dan Barang Keperluan Rumah Tangga;
Martina Berto, Mustika Ratu, Mandom Indonesia,
Unilever Indonesia
5. Peralatan Rumah Tangga; Kedawung Setia
Industrial, langgeng makmur Industri
Sektor Tersier
C. Sektor-sektor Tersier (industri jasa/non-manufaktur)
1. Property, Real Estate dan Konstruksi, yang meliputi
: Property dan Real Estate, dan Perusahaan
Konstruksi;
2. Infrastruktur, Utilitas, dan Transportasi, yang
meliputi Jalan Tol, Bandara, Pelabukan,
Telekomunikasi, Transportasi, dan Konstruksi bukan
Bangunan;
3. Keuangan, yang meliputi : Perbankan, Lembaga
Keuangan, Perusahaan Sekuritas, Asuransi,
Reksadana, dan Multi Finance;
4. Perdagangan, Jasa dan Investasi, yang meliputi :
Perdagangan Besar, Perdagangan Ritel, Restoran,
Hotel dan Pariwisata, Rumah Sakit, Komputer dan
Services, Perusahaan Investasi;
Property dan Real Estate
1. Property dan Real Estate; Agung Podomoro
Land, Alam Sutra Realty, Sentul City, Bumi
Serpong Damai, Ciputra Development, Ciputra
Property, Duta Anggada Realty, Intiland
Development, Bakrieland Development,
Megapolitan Development, Jaya Real Property,
Lippo Cikarang, Lippo Karawaci, Modernland
Realty, Metropolitan Land, Summarecon Agung
2. Konstruksi Bangunan; Adhi Karya Persero,
Duta Graha Indah, Jaya Konstruksi Pratama,
PP Persero, Total Bangun Persada, Wijaya
Karya
Infrastruktur, Utilitas dan
Transportasi
1. Energi; Leyland International, Perusahaan Gas Negara
Persero, Rukun Raharja
2. Jalan Tol, Pelabuhan, Bandara: Citra Marga Nusaphala
Persada, Jasa Marga, Nusantara Infrastructure
3. Telekomunikasi; Bakrie Telecom, XL Axiata, Smartfren
Telecom, Indosat, Telekomunikasi Indonesia Persero
4. Transportasi; Arpeni Pratama Ocean Line, Berlian Laju
Tanker, Garuda Indonesia, Humpuss Intermoda, Rig
Tenders Indonesia, Steady Safe, Samudera Indonesia,
Trada Maritime, Panorama Transportasi
5. Konstruksi Non-Bangunan; Tower Bersama
Infrastrucutre, Suara Menara Nusantara, Truba Alam
Manunggal Engineering
Keuangan
1. Bank;
2. Lembaga Pembiayaan; Adira Dinamika Multi
Finance, BFI Finance, Batavia Prosperindo,
Verena Multi Finance, Wahana Ottomitra
3. Perusahaan Efek; HD Capital, Panin Sekuritas,
Reliance Securities, Trimegah Securities, Lippo
Securities
4. Asuransi; Asuransi Multi Artha Guna, Lippo
General Insurance, Maskapai Reasuransi
Indonesia, Panin Insurance
5. Lainnya; Pacific Strategic Financial, Arthavest,
Equity Development Investment, Sinarmas
Multiartha, Capitalinc Investment
Perdagangan, Jasa, & Investasi
1. Perdagangan Besar Barang Produksi; AKR Corporindo,
Colorpak Indonesia, Dian Swastika Sentosa, Enseval
Putera Megatrading, Hexindo Adiperkasa, Interaco
Penta, Lautan Luas, Modern International, Multi
Indocitra, Millenium Pharmacon International, Renuka
Coalindo, Tigaraksa Satria, AGIS, Triwira Insan Lestari,
Tunas Ridean, United Tractors
2. Perdagangan Eceran; Ace Hardware Indonesia,
Sumber Alfaria Trijaya, Catur Persona Adiprana, Hero
Supermarket, Matahari Putera Prima, Mitra Adi
Perkasa, Ramayana Lestari Sentosa, Rimo Catur
Lestari, Skybee, Toko Gunung Agung, Trikomsel Oke
3. Restoran; Fast Food Indonesia, Pembangunan Jaya
Ancol, Plaza Indonesia Realty, Eatertainment
International, Pudjiadi Prestige, Pioneerindo Gourmet
International
Perdagangan, Jasa, & Investasi
1. Hotel dan Pariwisata; Bayu Buana, Bukit Uluwatu Villa,
Hotel Mandarine Regency, Island Concept Indonesia,
Jakarta Setiabudi International, Panorama
Sentrawisata, Destinasi Tirta Nusantara, Hotel Sahid
Jaya International
2. Advertising, Printing, dan Media; Mahaka Media, Elang
Mahkota Teknologi, Fortune Indonesia, Indosiar Karya
Media, First Media, Media Nusantara Citra, Surya Citra
Media, Tempo Inti Media
3. Jasa Komputer dan Perangkatnya; Astra Graphia,
Dyviacom Intrabumi, Limas Centric Indonesia,
Metrodata Electronics
4. Perusahaan Investasi; Global Mediacom, Bakrie
Brothers, Bumi Resource Minerals, Multipolar,
Business Process

Industrial Revolution
Adam Smith 1776
The Wealth of
Nations

Division of Labor,
Handicraft implying that person
production in which specialize in certain
one person task - Break down
normally carries large job into many
out all task smaller tasks
Business Process
as Deterministic Machines
Business Process
as Deterministic Machines
1. Fix Sequences of well
Hard and
defined activities
Static, flow
2. Focus on structures
chart are often
(methods and rules) and
used, easy to
goals (related to process
describe and
output)
evaluate,
3. Process evaluated in
ignore dynamic
time, monetary, and
behaviour
resource dimensions
Business Process
as Complex Dynamic System
Business Process
as Complex Dynamic System

1. Focuses on the complex,


dynamic and interactive
feature
2. Open system which adapt to
the environment
3. Represent organic view on
business process
4. A whole rather than its parts
Steps to Identify
The Business Processes
1. Develop the Process
Inventory
2. Established the
Foundation
3. Draw the Process Map
1. Develop
the Process Inventory
Process Inventory is a list of
the business processes that
a department or area owns.

Business processes is
identified by the work done
by a department, scanning
job description or describing
roles & Responsibilities.
Develop
the Process Inventory
1. Describe the organization
structure
2. Describe every department
3. Identify what they do
4. Translate those responsibility
into business process
Examples - Develop
the Process Inventory
1. Performance Management

Department/Manager
Process; Define how to handle

Human Resource
employee performance
problems
2. Recruitment Process; How to
move from sourcing candidates
to hiring right employees
3. Change Management process:
define how to the organization
deals with change from both
organizational perspective
Examples - Develop
the Process Inventory
1. Lead Generation Process;

Department/Manager
Define how the sales group

Sales/Marketing
generates, assigns, and
evaluate leads
2. Sales Process; Define the steps
involved in calling on potential
customers and closing sales
3. Account Management Process:
define how to manage a
strategic customer on a day to
day basis
Tugas
Develop Process Inventory
1. Describe the organization
structure - >
2. Describe every department ->
department pada organisasi
3. Identify what they do - > tasks &
responsibilities
4. Translate those responsibility into
business process
2. Establish
the Foundation
Establishing the foundation for a
business process is guided by scope
definition.
Scope definition document becomes a
blueprint.
Developed process inventory (step 1)
Decide process to focus on first,
Established of what is and is not
included
Established boundaries
Establish
the Foundation
Scope creep refers to
Helps to uncontrolled changes or
prevent scope continuous growth in a project's
creep, a risk scope. This phenomenon can
in many occur when the scope of a
projects project is not properly defined,
documented, or controlled. It is
generally considered a negative
occurrence, and therefore
should be avoided.
Eight Section of the
Scope Def. Doc.
Section 1: Process Name
The name of the business process, such as
hiring process, sales process

Section 2: Process Owner


Person responsible for overall process.
Identify the one person who has the
ultimate responsibility even if the process
touches multiple departments
Section 3: Description
Definition or purpose of the process.

Compensation
Budget Process
Section 3: Description
1. Use unusual or technical terms in your desc.

Writing process
description, may
1. Emphasize areas that are out of scope
need to:

1. Further define term by giving examples


Section 4: Scope
Breadth or Area covered by a process.
Establish the boundaries within which the
works performed

Section 5: Process Responsibility


List of the major tasks that the business
process must deliver.
Section 6: Clients and Clients Needs
Identify the recipients of the outcome of the
business process and what is important to them
from the process.

Section 7: Key Stakeholders and Interest


Identify what the stakeholders care about or where
their interest in the process lies
Section 8: Measurement of Success
Identify what the business should measure. In the
term of client/customer and stakeholder need.
Scope Definition Document
3. Draw
The Process Map
Drawing a Process Map is the best
way to understand business process

1. How the process works


2. What activity constitute most of the
works
3. Where the hand-offs occur between
departments
4. Where the opportunities for
improvement exist
The Process Map
Overview
A Process Map is a visual
representation of a series of
connected activities that,
when strung together, deliver
a meaningful outcome to the
client/customer.
Flowcharting and
Documenting

1. An activity in a process that adds value to the


next step in the process
2. Each activity consists of a series of tasks, and
each activity should start with an action verb that
demonstrates doing or performing something.
3. Examples of action verbs include words like
develop, approve, update, run, and communicate
Flowcharting and
Documenting

Examples of action verbs:


Develop the business case.
Approve an expense report.
Update the forecast.
Run the head count report.
Communicate the status.
Flowcharting and
Documenting

An arrow leaving the first activity box and going


to the second activity box. This arrow represents
the output of the first box (activity 1) and the
input to the next box (activity 2). As the figure
shows, the text on the arrow reads Output from
activity 1 and Input to activity 2.
Flowcharting and
Documenting

Whatever you write on, the arrow must result from the
actions taken in activity 1, and that output must then be
used by activity 2 to accomplish its tasks. For example,
if activity 1 states Run a report, the output should
identify what information results from running the
report. Activity 2 would then state what to do with that
information.
Flowcharting
Parents Routine in The Morning
Flowcharting Assignment
Sekolah atau Perguruan Tinggi Swasta

1. Develop Process Inventory


a. Describe the organization
b. Describe every department
c. Identify what they do
d. Translate responsibility into business process
2. Establish the Foundation
a. Decide process to focus on first,
b. Established of what is and is not included
c. Established boundaries
d. Create Scope Definition Document
3. Draw The Process Map -> Flowcharting
Drawing
the Process Map
But where do you begin?
To get started,
1. Use the scope definition
document created in step 2,
and reference the boundaries
defined at that time.
2. Look at where you said the
process begins and ends, and
use that information as the
starting point.
Drawing
the Process Map
Use Alistar Corporations simple
recognition bonus award process to
demonstrate the building of a process
map.
Drawing
the Process Map
Since this process is about rewarding
employees for good performance, our scope
definition document lists
the boundaries

The entry point into the business process


becomes the first data point to draw on the
process map. In our example, we already
identified the initial entry point when we
established the boundaries
Drawing
the Process Map
Recognition Bonus
Award Process Map

Write Recommend
employee for an award
on the process map and
place an arrow going
from this phrase to the
first box.

Next step is to decide


what to write inside the
first box
Drawing the Process Map
What to Write Inside The First Box
Start by asking questions to get them talking and
thinking about the process like:
1. OK, an employee was recommended for a
recognition bonus award. What happens now?
2. Who recommends an employee for a recognition
bonus award?

Have to draw the information out of the team, rather


than supplying the answers.
Should never give the answer, but may need to
rephrase statements so that what you write on the
process map is clear and concise.
Drawing the Process Map
What to Write Inside The First Box
By using the boundary
start point as the entry, it
easier to draw the first
box. The first step in the
process occurs when the
manager fills out a form
to request a recognition
award for an employee.

The arrow leaving activity


1 shows the output as a
completed form. The
output of one activity
feeds the next activity.
Drawing the Process Map
What to Write Inside the 2nd Box
For the next box, need to understand what happens to
the form by asking questions like:
1. Now that we have a completed form, what happens
to it? If you have trouble getting an answer, ask
more precise questions like:
2. Whom is the form sent to, how is it sent, and what
do they do with it?

The second step in the process includes the next-level


manager either approving or rejecting the request to
give the employee a recognition award.
Notice that the project teams discussion caused other
changes to the process map.
Drawing the Process Map
What to Write Inside The 2nd Box
Proses Bisnis
Penambangan Batubara
1. Process Inventory
Penambangan Batu Bara
1. Describe the organization
structure
2. Describe every department
3. Identify what they do
4. Translate those responsibility
into business process
1.1 Describe the
Organization Structure
1.2 Describe Departments
1. Divisi Operational: kegiatan dalam rangka penelitian,
pengelolaan, dan pengusahaan batu bara yang meliputi
penyelidikan umum, eksplorasi, studi kelayakan, konstruksi,
penambangan, pengolahan dan pemurnian, dan pengangkutan.
2. Sub-Divisi Operation Support: kegiatan pendukung penelitian,
pengelolaan, dan pengusahaan batu bara.
3. Sub-Divisi Operation Konsesi: kegiatan pengusahaan batu bara di
wilayah-wilayah konsesi.
1.3. Identify What They Do
Sub-Divisi Operation Konsesi Trubaindo:
Mengorganisasikan kegiatan pengusahaan batu bara berupa
landclearing, stripping, excavating, hauling dan dumping
dengan luas konsesi awal 100.000 hektar, berlokasi di
Kecamatan Muara Lawa, Bentian Besar, Muara Pahu dan
Damai, Kabupaten Kutai Barat propinsi Kalimantan Timur.
Sumber daya batubara di konsesi ini terbentuk di formasi
Pamaluan dan Kutai Basin, dengan nilai kalori berkisar
antara 6.500-7.300 kkal/ kg dan kadar sulfur antara 0,8-
1,4%.
1.4. Translate into Business Process
1. Land Clearing,

2. Stripping Top Soil,

3. Stripping of Over Burden,


1.3. Translate into Business Process
4. Mine Dewatering,

5. Excavating (Cutting-Loading, Ripping-Stock Piling-Loading,


Blasting-Stock Piling- Loading)

6. Soil Hauling & Dumping


1.3. Translate into Business Process
7. Coal Cleaning,

8. Coal Hauling,

9. Coal Getting to Run of Mine (ROM) Stock Pile,


1.4. Translate into Business Process
10. Coal Crushing & Washing,

11. Sized Coal Loading,

12. Coal Barging using Conveyor.


2. Established The Foundation
1. Process Name: Land Clearing (Deforestation)
2. Process Owner: Pre-mining Division
3. Description:
Land Clearing: Pembersihan lahan ini dilaksanakan untuk
memisahkan pepohonan dari tanah tempat pohon tersebut tumbuh
sehingga nantinya tidak tercampur dengan tanah subsoilnya.
Pepohonan yang dipisahkan ini nantinya dapat dimanfaatkan
sebagai humus pada saat pelaksanaan reklamasi. Kegiatan
pembersihan lahan meliputi pekerjaan: surveying dan pemetaan,
pembuatan jalan rintasan, pembabatan (underbrushing, felling,
cutting) pilling (penumpukan), dan pengangkutan (hauling) pohon,
serta pembersihan lahan.
2. Established The Foundation
4. Scope
Start: Hutan (Lahan Konsesi)
End: Cleared Surface/Land
5. Process Responsibility:
1. Melakukan survey untuk pembuatan jalan dan pemetaan
daerah pertambangan
2. Pekerjaan sipil untuk pembangunan jalan rintasan
berfungsi sebagai jalur lewatnya alat berat ke lokasi
tambang
3. Pembabatan (underbrushing), penebangan (cutting)
menggunakan chainshaw, perobohan (felling) dengan
buldozer dan pengumpulan (piling) pohon yang tumbuh
pada permukaan dengan tujuan untuk membersihkan
daerah tambang
4. Pembersihan dilakukan menggunakan Bulldozer. Dalam
pembabatan, pohon didorong kearah bawah lereng untuk
dikumpulkan dan diangkut untuk dimanfaatkan.
3. Drawing Process Map

Melakukan
Pengukuran dan
Survey Pemetaan
Surveyor, Total Station, GPS, Peta topografi detail
4X4 Vehicle, Port-a Camp untuk pembuatan jalan
Water Pump dan infrastruktur
Membangun
Jalan Rintisan
Jalan Rintisan untuk
Buldozer Angle Blade & mobilisasi alat berat
Shearblade, Crew (buldozer, traktor dan truk)

Underbrushing,
Felling, Cutting
Buldozer Angle Blade, Shear
Blade, and Tree Pusher Deforesting Land
Chainshaw, Crew
Piling and
Stacking
Deforesting land
Buldozer Plough and Pile of
Attachment Woods

Land Clearing

Wheel Tractors Cleared Surface

End
Proses Bisnis
Penambangan Timah
1. Process Inventory
Penambangan Timah
1. Describe the organization
structure
2. Describe every department
3. Identify what they do
4. Translate those responsibility
into business process
1.1 Describe the
Organization Structure
1.2 Describe Departments
1. Direktorat Operational: bertugas mengendalikan, mengelola, dan
merancang kebijakan perusahaan dalam aspek produksi yang
mencakup pengembangan dan perencanaan; aspek eksplorasi;
serta aspek kesehatan dan keselamatan kerja dan lingkungan
hidup.
2. Divisi Eksplorasi dan Produksi: Divisi yang bertugas melakukan
perencanaan dan pengendalian eksplorasi dan produksi seperti:
melakukan pengukuran cadangan sumber daya,
melakukan pengawasan terhadap ketersediaan cadangan
timah
melakukan perencanaan awal eksplorasi.
3. Manajer Produksi: Pihak yang bertanggung jawab dalam kegiatan
untuk mengatur dan mengkoordinasikan penggunaan sumber
daya seperti
Menentukan luas, pola, dan lokasi produksi
Menetapkan tata letak fasilitas produksi
Mengendalikan bahan baku
Pemeliharaan peralatan produksi
Quality dan inventory control
1.3. Identify What They Do
Sub-Divisi Production Tambang Timah:
Mengorganisasikan kegiatan pengusahaan timah berupa
penelitian dan eksplorasi timah, analisis bahan mineral di
laboratorium, studi kelayakan, penelitian geologi dan
hidrogeologi, penambangan timah dan mineral ikutan lain,
pengolahan biji timah dari fase peleburan hingga pemurnian,
serta produksi timah dalam berbagai bentuk sesuai
permintaan pelanggan.
1.4. Translate into Business Process
1. Prospection,

2. Exploration,

3. Feasibility Study and Development


1.3. Translate into Business Process
4. Land Clearing and Soil Stripping,

5. Excavating (Cutting-Loading, Ripping-Stock Piling-Loading,


Blasting-Stock Piling- Loading)

6. Soil Hauling & Dumping


1.3. Translate into Business Process
7. Coal Cleaning,

8. Coal Hauling,

9. Coal Getting to Run of Mine (ROM) Stock Pile,


1.4. Translate into Business Process
10. Coal Crushing & Washing,

11. Sized Coal Loading,

12. Coal Barging using Conveyor.


Piling and
Stacking
Deforesting land
Buldozer Plough and Pile of
Attachment Woods

Land Clearing

Wheel Tractors Cleared Surface

End