Group members

Md. Ziaur Rabbi Sakil .

Md. Tauhidul Erfan Chowdhury.
Faijunnesa Anila.
Asnuva Rahman.
Mobile Banking
Standard Chartered was formed in 1969 through a
merger of two banks:
The Standard Bank of British South Africa, and
The Chartered Bank of India, Australia and China.
Standard Chartered has a network of 1,700 branches in
68 countries.
Along with other banking services they provide mobile
baking service.
Banking Services

Consumer Banking

Priority Banking

Private Banking
Mobile
Banking
SME Banking

Wholesale Banking

Saadiq Islamic Banking

Management chart of
standard chartered
G9: Officers of the bank.

G8: Accounts managers.

G7: Branch Manager

G6 Regional Head

G5: Branch Head

G4 Dept head

G3: Country head

G2: Continent head

G1: CEO
 E-business & mobile Banking

E-Business is the integration of

systems, processes,

organizations, value chains &

Entire markets using Internet-based and

related technologies and concepts.

Modern banks are using mobile technology to

conduct their business processes.

Mobile banking is a term used for
conducting balance checks,

account transactions, payments,

credit applications and

other banking transactions

through a mobile device such as a mobile phone or

Personal Digital Assistant (PDA).
Changing the outset of banking environment.
Enhancing channels of distribution.
Mobile banking as Source of Revenue.
Attracting new customers by offering innovative
services.
Innovative anywhere, anytime services
 Mobile banking utility will help an
organization to achieve these objectives-
Customer communication and information.

Customer convenience.

Conduct Transactions.

Building the customer relationship.

Extract the best advantage of technology.

Generate new revenue streams

Reduce cost of transactions

 How it works?
USSD Unstructured Supplementary Service Data
 How m-banking works
(Example)
Step 1- Simply dial *177# on your mobile phone

Step 2- Enter your account number.

Step 3- Enter your secret PIN

Step 4- Choose from any of the services on the menu by typing the
corresponding number.

Step 5-Your transaction will be processed

Step 6- Then you will get a confirmation of your transaction together

with your latest account balance.
Network Architecture for USSD Signaling
 Services of mobile banking
Make a balance enquiry.
Request statement of last 3 transactions.
Transfer funds across your accounts
Pay utility bills.
Request for cheaquebooks.
Get alerts for withdrawals on your
account.
 Standard Chartered Mobile
Banking Technology
USSD is a technology unique to GSM.
Provides session-based communication
It is used by the mobile interaction business.
Send text between a mobile phone and an application
program interacting promptly with end-user.
Messages travel over SS7 signaling channels.
Providing a fast way for customer connections and data
transfer.
USSD MAP/TCAP numbered message
sequence
The end-to-end transaction flow.
Encrypted GSM communication layer
consumer is at risk, if-
The handset,
SIM card
Authentication data (PIN)
If someone were to be able to break the GSM
encryption
 USSD vs. SMS technology
Uses a store and forward technique to
deliver text messages.
The text message is not guaranteed to reach SMS
the recipient instantly.
Transaction code need to be remembered.

Information is sent directly to application

from mobile through USSD gateway.
Transactions respond in less than a second. USSD
Built-in encryption no store just forward
Menu driven program. No need to rote codes.
 Problems of Mobile Banking

Many people might find it unsecure.

Peoples assumption as it is a complex technology.

Mobile phone stolen could be a major threat for
users.
Network security, capacity & control

Customer privacy & informed consent

Financial Risk