Zain Kuwait 3G Executive Report

(June 18th, 2012)

1 Copyright 2012 AIRCOM International

 Benchmark KPIs

Accessibility Retainability Voice Quality

Call Setup Success Rate (CSSR) Call Completion Rate (CCR) Voice Mean Opinion Score (MOS)
Zain Viva Wataniya Zain Viva Wataniya Zain Viva Wataniya
97.8% 3.3
99.3%
99.0% 3.21 3.2

95.1%
96.3%
94.0%

Indicators Zain Viva Wataniya Indicators Zain Viva Wataniya Indicators Zain Viva Wataniya
Average
Call Attempt 4079 4755 4074 3.21 3.2 3.3
Call Setup 3833 4650 3875 MOS
Call Setup MOS Categories Ranges
Total 246 105 199 Total
Failure Dropped Call 39 32 145
Bad 0=<MOS<2.2
Call Setup 3833 4650 3875 Call Complete 3794 4618 3730 Poor 2.2=<MOS<2.8
International International Fair 2.8=<MOS<3.3
> 99% > 99% > 99% > 99% > 99% > 99%
Threshold Threshold Good 3.3=<MOS<3.8
CSSR 93.97% 97.79% 95.12% CCR 98.98% 99.31% 96.26% Excellent MOS>= 3.8

Copyright 2012 AIRCOM International

3G Coverage Benchmark

Good Coverage & Quality Percentage

Zain Viva Wataniya

47.4%
44.9%
42.4%

Zain 3G Network is ahead on good

3G Coverage & Quality

Copyright 2012 AIRCOM International

Call Failure Distribution Cause - Zain

3G Call Failure Distribution 2G Call Failure Distribution

35.3% 45%
31.9%

27%
19.8%

9% 9% 9%
5.2% 4.3% 4%

Netw Release, Netw Release, Pilot Pollution Poor Coverage Handover Issue Others Netw Release, Handover Issue Capacity Issue Location Update Netw Release,
Protocol Error Switch Switch Congestion Failure Protocol Error
Congestion

In 3G network, Network Release are the majority of In 2G network, Network Release and Handover
the Failure (Switch Congestion and Protocol Error) Issue are the majority of the Failure

Copyright 2012 AIRCOM International

Call Failure Distribution Cause - Zain

3G Drop Call Distribution 2G Drop Call Cause Distribution

40% 65%

30%

15%
10% 15%
12%
5%
4% 4%

Handover Pilot Pollution Network Poor Coverage Normal Interference Handover Overshoot Missing Network
Issue Release Release Issue Neighbors Release

In 3G network, the drop call reason mainly due to In 2G network, the drop call reason mainly due to
Handover issue and Pilot Pollution interference and handover issue

Copyright 2012 AIRCOM International

 Findings and Recommendations
S/N Technical Issue Description Impact on Network Recommendation Result
~36% PS Call Attempt reduction while
High Signalling Load,High Radio Load on maintaining the traffic volume, means
1 HSPA RRC State (FACH and PCH) was disabled Activate HSPA RRC State
HSPA,Waste HSPA Resource Usage Signalling load decrease without decreasing
the traffic volume.
Split LAC-RAC in RNC50 brought ~92% paging
High Paging Channel Load on Radio
2 High Paging Channel Load on the 3G Network Split LAC-RAC lost reduction. The LAC-RAC split on other
Interface, impact on Paging Success Rate
RNCs are still on going
Improper neighbor decision for handover,
3 Excessive number of intrafrequency neighbors Optimize the neighbors Pending Implementation
producing Scrambling Code Clash
Too big Addition Window and Deletion Window setting Optimize the Addition window and Deletion
4 Wasting resource, improper SHO execution Pending Implementation
for Soft Handover window setting
Too many compressed mode for HSPA and Optimize the Compressed Mode for HSPA
5 Too early Compressed Mode Threshold for HSPA&R99 Pending Implementation
R99 and R99
6 4 RNCs implement 2 rates R99 Packet Scheduling Consume high radio resource Implement 3 rates R99 Packet Scheduling Pending Implementation
7 64 kbps UL R99 Scheduling is implemented on all RNCs Consume high Radio Resource Implement 16kbps R99 Packet Scheduling Pending Implementation
8 Only 1 RNC support HSUPA 2ms TTI Network will use 10ms TTI Implement HSUPA 2ms TTI Pending Implementation
9 SRB Over HSUPA is disabled on all RNCs SRB is carying on dedicated channel Implement SRB Over HSUPA Pending Implementation
Limit the HSUPA Max Rise Over Thermal Optimize the Max Target UL Load Factor to
10 Majority the MaxTarget UL Load Factor is set to 50% Pending Implementation
Target 75%
Since its hardware limitation so ideally Power
Amplifier expansion is good options. But
Max DL Power Capability Majority are set to 43 dBm (20 Workaround is needed since current
Limit the HSPA Power, which could limit the
11 Watt), majority due to Maximum Power limit on the configuration, is splitted between 2 HSPA Pending Implementation
SNR&CQI
Radio Module (Hardware) carriers, so it is recommended to put 2 HSPA
Carriers on the same Power Amplifier(Radio
Module)
Call Failure due to Network Release,(eg switching Consolidate with Core department regarding
12 Sudden Call Release Pending Implementation
congestions, protocol error) this Network Release issue
Too many overshoot cell causing bad
13 Pilot Pollution Issue Antenna tilt adjusment Pending Implementation
quality
Wrong data masking will result on wrong
14 Missmatch IuB masking between RNC-Node B Correct IuB masking between RNC-Node B Pending Implementation
packet drop priority in case of congestion
Unnecessary Packet drop will happen, configure QOS on All NE40s and revise QOS
15 The QOS configuration is not done properly Pending Implementation
wrong QoS Drop Decision configuration on Hit7300 with NSN support.
While HSPA Layers are shrink, during the enable HSPA on F1 or change HSPA Layer
16 HSPA disabled on F1/ R99 Layer interfeq coverage HO to F1, it will move to strategy to have load balance on all carriers Pending Implementation
DCH (R99) for all services (CS PS R99 and HSPA)

Copyright 2012 AIRCOM International

APPENDIX :
1. Coverage RSCP Comparison
2. EcNo Comparison
3. MOS Comparison
4. Drop Call And Failure Call Location Distribution
5. SHO Attempt Distribution comparison
6. Sample Improvement Report

Copyright 2012 AIRCOM International

3G RSCP Zain vs. Viva

Copyright 2012 AIRCOM International

3G RSCP Zain vs. Wataniya

Copyright 2012 AIRCOM International

3G EcNo Zain vs. Viva

Copyright 2012 AIRCOM International

3G EcNo Zain vs. Wataniya

Copyright 2012 AIRCOM International

3G MOS Zain vs. Viva

Copyright 2012 AIRCOM International

3G MOS Zain vs. Wataniya

Copyright 2012 AIRCOM International

3G Drop Call Location Zain vs Viva

Copyright 2012 AIRCOM International

3G Drop Call Location Zain vs Wataniya

Copyright 2012 AIRCOM International

3G Call Setup Failures Location Zain vs Viva

Copyright 2012 AIRCOM International

3G Call Setup Failures Location Zain vs Wataniya

Copyright 2012 AIRCOM International

Soft Handover Attempt Comparison
Average of SHO event per Cell Number of Soft Handover per Call
Zain Viva Wataniya
Zain Viva Wataniya

127.7 29.9
110.5
95.6 23.9
17.4

Cells Distribution on SHO Attempt

80% 75%
71%
67% 21% of Zain Cells
70%
60% have high SHO
Cell Distribution

50% Attempts
40%
30% 23% 21%
20% 11% 14%
8% 10%
10%
0%
Low SHO Attempt Normal SHO Attempt High SHO Attempt
Zain Viva Wataniya

Copyright 2012 AIRCOM International

Sample Improvement Report Split LAC-RAC

Activity : Split LAC Done in RNC50 on 31st of May2012, the next RNCs are on going
Result : Paging Attempt reduce significantly and paging lost reduce by 92%
Recommendation : Further split RAC are recommended to clean up the Paging Lost

Copyright 2012 AIRCOM International

Sample Improvement Report HSPA RRC State
Activation

~96% of HSPA
Release due to
~36% of PS Call
Inactivity
Attempt Reduction
Reduction``
Data
invalid

Activity : HSPA RRC State activation, starting on May 5th , 2012

Result : ~36% of PS RAB attempt reduction

Copyright 2012 AIRCOM International

Thank You

Copyright 2012 AIRCOM International