Digitalization: Are You Open to Change?

Dian Rachmawan, Director of Enterprise & Business Services

Jakarta, November 15, 2017

Ir. DIAN RACHMAWAN, MSc
Director of Enterprise Business Service
PT Telekomunikasi Indonesia, Tbk
Born:
Surabaya, 14 May 1964
Education:
Master in Communication and
Real-Time Systems, 1994,
University of Bradford, Bradford,
UK
Bachelor in Telecommunication
Engineering, 1987, Institute of
Technology, Surabaya (ITS),
Indonesia
o DIRECTOR OF ENTERPRISE BUSINESS SERVICES (April 2017-Present) , PT Telkom, Tbk
o DIRECTOR OF CONSUMER SERVICES (Dec 2014-April 2017) , PT Telkom, Tbk
o CHIEF EXECUTIVE OFFICER/CEO (2011-2014), Telekomunikasi Indonesia International (Hong
Kong) Limited
o Network Operation and Engineering Director (2010- Feb 2011), PT. Telekomunikasi Indonesia
International
o Investment & Business Development Director (2007- 2009), PT. Telekomunikasi Indonesia
International
o Fixed Wireless Network Division Head (03/2005 2007), Telkom Flexi Division, PT. Telkom,Tbk
o General Manager for South Jakarta Area Office (02/04 03/05), Regional Division II, PT.
Telkom, Tbk.
o General Manager of Interconnection (12/00 01/04), Regional Division II, PT. Telkom, Tbk
o Assistant Vice President of Tariff and Interconnection (05/00 12/00), Head Office, PT.
Telkom, Tbk.
o Advisor to the Deputy Minister of State-Owned Enterprises (06/98 05/00), Government of the
Republic of Indonesia
o Project Manager for Infrastructure Development of North Jakarta Area Office (12/97
06/98) Regional Division II, PT. Telkom, Tbk.
o Manager of Planning and Development of East Jakarta Area Office (03/96 12/97) Regional
Division II, PT. Telkom, Tbk.
o Sr. Officer for Regional Network Unit (05/95 03/96), Regional Division II, PT. Telkom, Tbk.
o Sr. Assistant Manager for Regional Network Unit (06/92 12/93), East Java Regional Office
VII, Perusahaan Umum Telekomunikasi (Perumtel)
o Assistant to the Head of South Surabaya Telecommunication Area (04/91 06/92), East Java
Regional Office VII, Perusahaan Umum Telekomunikasi (Perumtel)
o Supervisor of Telecommunication Traffic Analysis (05/89 04/91), East Java Regional Office
VII, Perusahaan Umum Telekomunikasi (Perumtel)
o Operational Staff (08/87 05/89), East Java Regional Office VII, Perusahaan Umum
Telekomunikasi (Perumtel)
 Sudah menjadi sifat kodrat manusia yang
tidak pernah ter-puas-kan, kita terus haus
pertumbuhan, Mari tunai-kan sesuai kodrat..!

Homo-Erectus Homo-Sapiens Homo-Deus

 4Generations in Your Surroundings

Baby Boomers
1946-1964
Gen-Z
Gen-X
1996-present
1965-1981 Gen-Y
1982-1995

Boomers
Highly
educated, Gen-Z
Gen-Y High-speed,
X
Active,
Work- Balanced, a me, me, Digital Natives,
Happy and
Aholics Family meattitude Mobile
oriented
Generation Z is a completely new generation, They are digital natives

Born After 1996

 Population Pyramid Building National Resilience for NKRI

(Gen-Z+Gen-Y)

They are a large group of

population that is IMPACTING
our nation
 Stationary
Disruption Offices
Progress
In-House
Remote Working
ICT

Intranet
Outsource
Enablement
Paper-Heavy
Use
Internet

Office
Automation

Facsimile
BBM
Telegram Chat & SocMed

Formal Email
letter
SMS

Telepon Time

7
Retiring Cisco CEO delivers dire prediction:
.....40% of companies
will be dead in 10 years.

more than one-third of

businesses today will not
survive the next 10 years. John Chambers
The only ones that will survive (June, 2015)
will turn their companies into
digital, techie versions of
themselves

DO NOT underestimate your competitor of

the future not your competitor of the past
Either we disrupt or we get disrupted
 Embrace The Future of Work and Your People Will Embrace It With You
Recognizing The Benefits Of Digital Source: Accenture Research on Being Digital 2015
Is Not The Same As Being Digital

43% of business leaders say a lack of digital skills is

a key barrier to transformation
Conventional wisdom suggests that employees are
barrier to digital progress, yet the research shows the
opposite is true

Capitalizing On Employee Positivity

Employees believe digital brings improvements
Employees are actively seeking digital skills
Employees are aware of the speed of change
New Roles of The Leaders: Reinvent business strategy
and process, start experimenting, become digital
role-model, develop required digital competencies,
 1

CFUE