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ISO 9001: 2015

AWARENESS
PRESENTATION

What’sAWARENESS
ISO 9001:2015 in it How it helps Where I fit in Win. Win.
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HIGHLIGHTS

Quality
Your role in
management
Benefits
What isof
ensuring of
Consequences
maintaining
ISO
New 9001 2015
9001be
Requirements
must
nonconformities
effectiveness of
standard
Standard
the everyone’s
system

business

ISO 9001:2015 AWARENESS

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WHAT IS ISO?

Name for: For

International Organization
ISO is Shortened from the greek word Standardization
ISOS
Which means EQUAL

ISO 9001:2015 AWARENESS

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What is a Standard?

Widely accepted
Agreed ISO standards are documents
Or
Established
Requirements

containing
requirements
for the world to adopt
ISO 9001:2015 AWARENESS
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What do the numbers 9001 2015 mean

Year of revision &

publication of the new
The Series Number given to
standard
the Quality management
system Standard from the
ISO Series.

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What is “QUALITY”
The totality of features and characteristics of an
entity, product or service that bears on its ability
to satisfy stated or implied needs.

ISO 9001:2015 AWARENESS

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‘QUALITY OF LIFE’
RATE AT WHICH AN INDIVIDUAL’S NEEDS AND
EXPECTATIONS ARE MET IN A GIVEN SOCIETY

Critical Goods and services are available,

accessible, reliable and affordable

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The ISO Quality Management System Include

Policies, Processes, Resources and other requirements

product or service conformity,

& customer satisfaction
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Benefits of establishing a quality

management system.

Reduce waste

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ISO 9001:2015 requirements

Plan Do Check Act
• Context of the Operations Performance Improvement
organization evaluation
• Leadership
• Planning Product conformity
• Support
Customer satisfaction

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ISO 9001:2015
Quality
Policy &
QMS
objectives Resources Process effectiveness
Process outputs Legal
Operational
controls Opportunities Inputs & NC detection compliance
Risks
controls Quality & solutions
E control
E X
D T P
U R E
CQMSA R
A I I Effectiveness
T N E
I I N
O N C
N G E

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Effects of non conformity

Redundancy/ retrenchment
Company unable to pay staff

Company losses Profit

Company losses sales

Customer switches to alternative
Customer dissatisfaction

Product defect

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DO NOT create nonconformity

Nonconformity is
failure to meet
requirements –
whether policy,
process, work
instruction, rules,
guidelines and product
specifications

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ISO 9001:2015 AWARENESS Slide 15

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Controlling documents
Organization shall ensure QMS docs are controlled to ensure:
• Availability and suitability for use, where and when required.
• Adequately protected (e.g: from loss of confidentiality, improper
use or loss of integrity)

ISO 9001:2015 AWARENESS Slide 16

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Controlling documents
As applicable, organization shall ensure QMS docs are
controlled by ensuring proper:
• Distribution, access, retrieval and use
• Storage and preservation including preservation from
deterioration
• Retention and disposition

ISO 9001:2015 AWARENESS Slide 17

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So, what is my part in transition to the

new standard

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My part in the ISO 9001 certification process

1. Know the Quality Policy and how it relates to your role/job

2. Know your Cascaded Quality Objectives and how you help to

achieve them

3. Know how your job affects product quality and avoid waste

4. Do not create nonconforming outputs or products and

take improvement actions
5. Control your documents and records/data to show you
conforming to requirements, performing and improving

ISO 9001:2015 AWARENESS

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ISO 9001:2015 AWARENESS

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ISO 9001:2015 AWARENESS

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Join us &
let’s,

STEP UP TO
THE NEXT
LEVEL!

ISO 9001:2015 AWARENESS

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ISO 9001:2015 AWARENESS