KELOMPOK 1
Wahyu Diana
Adi Surya Nugraha
Agus Supriono
Ali Yusi Kamil
Amanda Tiara Putri
Definisi
WR10
Process Based QMS ISO 9000: 2005
CONTINUAL IMPROVEMENT
OF THE QMS
CUSTOMER
Management (and other
Responsibility interested
parties)
Measurement,
Resource SATISFACTION
CUSTOMER Analysis,
Management
(and other Improvement
interested parties)
Product
Realization
REQUIREMEN INPUT PRODUC OUTPUT
TS PROCESSES T
Value-adding activities
Information flow
ISO 9001 CPOB
• Etika
• Integritas (kejujuran)
• Kepercayaan
• Pelatihan (training)
• Kerja tim (team work)
• Kepemimpinan (leadership)
• Penghargaan (recognition)
• Komunikasi
•TERIMAKASIH