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FBO SERVICES

Prepared by
Randa Kammoun El-Hurr

Date:Nov. 2013 Issue No. 5


MEAG FBO Services
Course Objectives:
 After attending CJC course, attendees will be able
to:
 Define CJC objectives
 Define CJC policies
 Define General MEAG Policies and Values
 List CJC premises, infrastructure and ground services
equipment
 Recognize and List CJC services
 Recognize CJC suppliers and resources
 Understand job descriptions of all functions
 Arrange landing and over flying permits
 Put in order and explain arrival/departure handling
procedures

Date:Nov. 2013
Issue No. 5
MEAG FBO Services
Course Objectives:
 File Flight Plan and/or check if filed
 Match IATA and ICAO city and airport codes
 Know common aviation abbreviations
 Differentiate between A/C types

Date:Nov. 2013
Issue No. 5
Course Contents

1-What is Business Aviation


2- Scope of Work
a-Definition ; b-Objective ; c-Org chart; d-Internal Human Resources
3-Facilities
a-Premises ; b-Infrastructure ; c-Ground Services Equipment
4-Services
a-Operations Services; b-Passengers and Crew Services
c-Ramp Services
5-Suppliers and External Resources
6-Job Description
7-Arranging Landing permit
8-Arrival Procedure
9-Departure Procedure

Date:Nov. 2013
Issue No. 5
Course Contents
10-Hangar Procedure
11-CJC Chocking, Coning & Marshalling Procedure
12-MEAG Company Values
13-Staff Attitude Policy
14-Confidentiality Policy
15-Training Policy
16-Safety and Health Policy
17-Quality Policy
18-Codes and Abbreviations
19-A/C types and MTOWS

Date:Nov. 2013
Issue No. 5
1-What Is Business Aviation?
(Objectives)
At the end of this lesson attendees will be
able to:

 Know what is Business Aviation.

 List the three categories of Business


Aviation.

Date:Nov. 2013
Issue No. 5
1-What Is Business Aviation?

 Business Aviation is “that sector of aviation


which concerns the operation or use of
aircraft by companies for the carriage of
passengers or goods as an aid to the
conduct of their business, flown for
purposes generally considered not for
public.

Date:Nov. 2013
Issue No. 5
1-What Is Business Aviation?
 Business Aviation is split up in three
categories:

Date:Nov. 2013
Issue No. 5
1-What Is Business Aviation?
a.Business Aviation-Commercial
The commercial operation or use of aircraft by
companies for the carriage of passengers or goods
as an aid to the conduct of their business and the
availability of the aircraft for whole aircraft charter.

Date:Nov. 2013
Issue No. 5
1-What Is Business Aviation?

b.Business Aviation-Corporate
The non-commercial operation or use of aircraft by
a company for the carriage of passengers or goods
as an aid to the conduct of company business.

Date:Nov. 2013
Issue No. 5
1-What Is Business Aviation?

c.Business Aviation-Owner Operated


The non-commercial operation or use of aircraft by
an individual for the carriage of passengers or
goods as an aid to the conduct of his/her business.

Date:Nov. 2013
Issue No. 5
2-Scope of Work (Objectives)

At the end of this lesson attendees will be


able to:

 Define MEAG Fixed Base Operations/Cedar


Jet Center
 Knows the Location of Cedar Jet Center
 List CJC objectives
 List CJC Internal Human Resources

Date:Nov. 2013
Issue No. 5
2-Scope of Work

a-Definition

What is Cedar Jet Center?


It is MEAG FBO (fixed base operations),
located in General Aviation Terminal at Rafic
Hariri Int’l Airport.

Date:Nov. 2013
Issue No. 5
2-Scope of Work
b.Location

Date:Nov. 2013
Issue No. 5
2-Scope of Work

c-Objectives
1-It is dedicated to provide high standard
and safe handling services to private and
executive jets.

Date:Nov. 2013
Issue No. 5
2-Scope of Work

c-Objectives
2-Provides “Meet and Assist “and general
security formalities for VIPS and crew
members in the most efficient and courteous
manner.

Date:Nov. 2013
Issue No. 5
2-Scope of Work

c-Objectives
3-Arranges for proper
providing of services
requested by the customers
(operators-crew-pax).

Date:Nov. 2013
Issue No. 5
2-Scope of Work (cont’d)
d- Organizational Chart

GM MEAG

CJC CJC CJC


Accountant Section Responsible Messenger

CJC
Duty Responsible

CJC
Agent

CJC
Worker/Driver

Dotted line . - . - = Administrative link


Full lines= operational link
Date:Nov. 2013
Issue No. 5
2-Scope of Work (cont’d)
e-Internal Human Resources
1-Station Control: provides ramp coordinators who
arrange for load sheet if requested.

2-Line Services section which provides the ramp


services (marshalling, towing, water/lavatory
services, ACU, ASU, GPU, windshield cleaning, etc..)

Date:Nov. 2013
Issue No. 5
2-Scope of Work (cont’d)
e-Internal Human Resources
3-Load section unit which
provides extra manpower
(loaders) to assist in loading
and offloading of Pax baggage.

4-Ground technical support unit (GTS), which carries on


repairs and maintenance plans to ensure
serviceability of ground handling equipments.
Date:Nov. 2013
Issue No. 5
3- FACILITIES (Objectives)

At the end of this lesson attendees will be able


to:
 Recognize CJC premises
 Recognize MEAG/CJC communication tools
 List Ground Handling Equipments and explain
the role of each equipment

Date:Nov. 2013
Issue No. 5
3- FACILITIES
a) CJC Premises
1-VIP Lounge, crew lounge, snooze room and
kitchen which offer our customers a warm
Lebanese home welcome.

2-Passengers Terminal that should always be


clean, and reflect the image of a VIP Terminal.
Date:Nov. 2013
Issue No. 5
3- FACILITIES
a) CJC Premises

3-Ramp, where we have to ensure that it is free


of any FOD that could affect Aircraft safety.

4-Offices: two offices in the upper floor, where


work is administered and related documents
are well preserved, and one office at ramp.

Date:Nov. 2013
Issue No. 5
3- FACILITIES
a) CJC Premises

5-Hangar: for A/C hangarage in case requested


by A/C operators or owners.

Date:Nov. 2013
Issue No. 5
3- FACILITIES
b) CJC Infrastructure

1-Sita, e-mail, Fax, Telephones, VHF


Frequency(131.25) and Internet which allow
CJC to communicate and offer quick response
to customers needs and requests.

2-UHFs that allow CJC to communicate within,


CJC, MEAG and MEA operations network.

Date:Nov. 2013
Issue No. 5
3- FACILITIES
c) Ground Services Equipment (Cont’d)

 MEAG policy is to acquire the most recent and safe


handling equipments, and to ensure that these
equipments are operated by well trained staff.

 These equipments are:

-Chocks and cones: support and determine the


restricted area of an A/C.

Date:Nov. 2013
Issue No. 5
3- FACILITIES
c) Ground Services Equipment (Cont’d)

-Tow bars and Tow barless trucks, used to tow A/C


from one location to another.

Date:Nov. 2013
Issue No. 5
3- FACILITIES
c) Ground Services Equipment (Cont’d)

-ASU starts A/C engine in case of electricity failure


(airpower unit failure).

Date:Nov. 2013
Issue No. 5
3- FACILITIES
c) Ground Services Equipment (Cont’d)

-GPU: Ground Power Unit (supply A/C with


electricity power).

Date:Nov. 2013
Issue No. 5
3- FACILITIES
c) Ground Services Equipment (Cont’d)

-Lavatory service equipment (cleaning of A/C


toilets).

-Potable service equipment (supply A/C with water).

Date:Nov. 2013
Issue No. 5
3- FACILITIES
c) Ground Services Equipment (Cont’d)

-Invalid lift (Medical High Loader) used to


assist embarkation or disembarkation of sick
or disabled pax.

Date:Nov. 2013
Issue No. 5
3- FACILITIES
c) Ground Services Equipment (Cont’d)

-Conveyer belt and CP loaders (CP loaders are


used on containerized A/Cs) for loading and
off loading baggage, and trolleys for baggage
stowing.

Date:Nov. 2013
Issue No. 5
3- FACILITIES
c) Ground Services Equipment (Cont’d)
-

-Pax steps used for A/C not equipped with


integral steps.

-WCHRs to assist elderly and sick passengers.

Date:Nov. 2013
Issue No. 5
3- FACILITIES
c) Ground Services Equipment (cont’d)

Presentation of CJC Equipment on a


separate CD

Date:Nov. 2013
Issue No. 5
4- Services (Objectives)

At the end of this lesson attendees will be able


to:
 Know how to arrange a landing and an over-
flying permit.
 File a flight plan
 Recognize weather and NOTAM
 Know how to send a movement message
 List Passengers and Crew Services
 List Ramp Services

Date:Nov. 2013
Issue No. 5
4- Services
a- Operations Services

1-Arranging landing and over flying permits,


and/or checking if arranged by obtaining the
TC number and the CO number.

2-Filing flight plan and/or checking with the DCA


briefing room that it is filed.

3-Preparing En Route weather, wind charts,


NOTAMS, and handing them with GD to PIC.

4-Sending arrival and/or departure movements


to operations base and destination of the flight
immediately upon arrival/departure.
Date:Nov. 2013
Issue No. 5
4- Services
a- Operations Services (Cont’d)

1-Arranging landing and over flying permits,


and/or checking if arranged by obtaining the
TC number and the CO number.

GM.CJC.WI.001

Date:Nov. 2013
Issue No. 5
4- Services
a- Operations Services

 Fill in the DCA form.

 Forward to DCA with A/C documents


(certificate of registration, certificate of
insurance, certificate of airworthiness.

 Always check the validity of A/C


documents.

Date:Nov. 2013
Issue No. 5
4- Services
a- Operations Services
2-Filing Flight Plan (Objectives)

At the end of this lesson attendees will be able to:

 Read aircraft registration, type, origin, schedule,


destination, estimated elapse time and alternative
destination in a flight plan.

 Differentiate between International Civil Aviation


Organization (ICAO) Flight Plan and Computerized Flight
Plan(CFP).

Date:Nov. 2013 Issue No. 5


4- Services
a- Operations Services
2-Filing Flight Plan (Objectives)

 File a flight plan.

 Ensure that a flight plan is well received and filed by Air


Traffic Control(ATC) briefing room.

Date:Nov. 2013 Issue No. 5


4- Services
a- Operations Services
2-Filing Flight Plan (Objectives)

 What is a Flight Plan?


It is the ATC approved routes an A/C follows to reach its
Its destination

 It comes in two forms:


1. ICAO flight plan (which could be filled manually)
2. CFP: Computerized flight plan (which is produced by
a software).
Date:Nov. 2013 Issue No. 5
2-Filing Flight Plan (How to Read?)

(FPL-N752NS-IG (Registration)
-H25B/M-SXHIRWY/S (A/C Type)
-OLBA1700 (Origin and schedule)
-N0421F400 DCT KAD R219 KUKLA UR19 LCA UM601 RDS UL995
AKINA UN133
EVIVI UL863 RAVAK UL617 PARAK UY56 GIGOR
-EDDM0343 EDDF (destination, flying time and alternative)
-EET/LCCC0011 LGGG0048 LBSR0156 LYBA0209 LHCC0240
LOVV0305
REG/N752NS SEL/CFBD OPR/NJME DAT/M
E/0418 P/06 R/E S/M J/L D/2 6 C YELLOW
A/WHIT/GREEN
C/J RYDER)
Date:Nov. 2013
Issue No. 5
2-Filing Flight Plan (How to File?)

 We have always to check that flight plan is received


by us. If not ask operations as early as possible to
forward a copy or photo copy from Capt.

 Check and read that registration, origin, type,


schedule and destination are clearly mentioned in the
flight plan as in the handling request.
Date:Nov. 2013
Issue No. 5
2-Filing Flight Plan (How to File?) (cont’d)

 Fax flight plan to briefing room at civil aviation (3016).

 Wait ten minutes and call briefing room (3017) to


ensure that flight plan is well received; checking
registration, type, schedule and destination.
Date:Nov. 2013
Issue No. 5
2-Filing Flight Plan

Remember: No flight plan= No departure


A correct FP filing must be performed if you want:
 To watch on time A/C departure!

 To see the A/C and the VIPs


Again! Date:Nov. 2013
Issue No. 5
4- Services
b- Pax and Crew Services
1- Hotel Accommodation:
CJC arranges HOTAC upon request, such
arrangement is done by phone and fax, and
confirmation should always be obtained
(Specimen).
2- Crew Transportation is arranged by phone,
driver name and contact number should always
be ensured.
3-Pax transportation is arranged by phone, driver
name and contact number to be forwarded by fax
to the operating company.
4-Catering: Is to be arranged upon request by
phone, fax, e-mail and according
Date:Nov. 2013 to menu order.
Issue No. 5
4- Services
b- Pax and Crew Services (cont’d)

5-Airport formalities:
5.1 Immigration Formalities:
-Obtain pax and crew address in Lebanon as
requested by general security while stamping
passports and/or GD.
-Check duration of stay if visa is requested.

5.2 Customs Formalities:


- Clearing baggage from customs.
-TVA clearance (fill in the customs forms and
photocopy the credit card).
Date:Nov. 2013
Issue No. 5
4- Services
b- Pax and Crew Services (cont’d)

6-Baggage Handling:
6.1 Check the round figure of baggage in order
to arrange for necessary man power for quick
and proper handling of baggage.

6.2 Double check with workers and pax about


number of pieces received and/or delivered
(ensure that baggage never left unattended).

7-Cars Gate Passes:


Arrange same by Fax using the lead pap name
(specimen) and ensure arrangement by calling
security check point.
Date:Nov. 2013
Issue No. 5
4-Services
c- Ramp Services

1-To arrange for fuelling by contacting


contracted Fuel Company (BP, UVAIR, CORAL,
etc …)

2-To inform all Sections as early as possible


about all ground services and equipments
required (ACU, ASU Pax Steps, Man Power,
Conveyer Belts, etc…)

3-Arrange extra A/C services requested


(cleaning, laundry, dish
Date:Nov.washing),
2013 etc…
Issue No. 5
5- Suppliers and External
Resources
At the end of this lesson attendees will be
able to:

 Explain what is a supplier and external


resource is

 List our main external resources

Date:Nov. 2013
Issue No. 5
5- Suppliers and External
Resources
a-MEA Operations
Relay messages received from technical crew
or operations (Eg.Qatar Amiri)
b-Libanet Cleaning contractor
Ensures that our premises are always clean.
Arrange A/C Interior and Exterior cleaning.
c-MEAS
Responsible of any maintenance at CJC
premises.
d-MASCO
Assist in any A/C technical on job order basis
(e.g. nitrogen and oxygen refill).
Date:Nov. 2013
Issue No. 5
5- Suppliers and External
Resources (cont’d)
e-MEA catering
Arrange for Catering Handling and supply
CJC with newspapers, catering items, mini
boutique…
f-LBACC (Abella)
Supply CJC with kitchen supplies and
waiters, as well as catering for A/C per
request.
g-Caterers
Jet Set Gourmet, Jet Chef, LBACC, etc …
h-Hotels
Safir, Radisson, Môvenpick,
Date:Nov. 2013 etc…
Issue No. 5
5- Suppliers and External
Resources (cont’d)

i-Cars Rental Companies


City car, etc…
j-Laundries
City express laundry, Chic Man etc…
k-Fueling Companies
BP, UV AIR, CORAL, etc…
l-Aircraft Cleaning
Libanet (subcontractors) performs A/C interior
and exterior cleaning (technical wash) upon
request.

Date:Nov. 2013
Issue No. 5
6-Job Description (Objectives)

At the end of this lesson attendees will be able


to:
 Know what is the job description of the Ramp and
the Terminal agent

Date:Nov. 2013
Issue No. 5
6-Job Description (Objectives)

Refer to QMS: GM.CJC.JD.400

Date:Nov. 2013
Issue No. 5
6-Job Description (cont’d)

 Acknowledge handling requests item by item


and arrange for services.

 Obtain landing and over flying permits in the


absence of the messenger.

 Check the TC number if not arranged by CJC,


file and/or check flight plan, and arrange for
providing flight plan if requested by customer.

Date:Nov. 2013
Issue No. 5
6-Job Description (cont’d)

 To coordinate with other FBOs and DCA (follow


me) regarding towing and parking position, as
well as briefing line services staff (marshaller)
about preferable parking position depending
on ferry in, live out or vice versa flights.

 Ensure ahead of time that all human resources


and ground handling equipments are ready
and serviceable at position.

Date:Nov. 2013
Issue No. 5
6-Job description (cont’d)

 Inform all concerned Sections about ETAs ,


ETDs and the requested services.

 Ensure that ramp is FOD free.

 Check with PIC if towing is approved in his


absence.

 Ensure that ramp safety regulations are


applied specially movement inside A/C parking
area.

Date:Nov. 2013
Issue No. 5
6-Job description (cont’d)

 Escort VIPs and crew members.

 Complete general security and airport


formalities (customs, TVA, etc…)

 Sign the ground handling charge note


(ADHOC), and ensures to be signed by the pilot
in charge (PIC).

Date:Nov. 2013
Issue No. 5
6-Job description (cont’d)
 Ensure that pax and crew baggage are
handled with care and check the number of
pieces.

 Inform the captain of any special load (oil,


dangerous goods, etc…)

 Send arrival and departure movements to


companies operations base.

Date:Nov. 2013
Issue No. 5
6-Job description (cont’d)
 Ensure that CJC premises and equipments
are well preserved.

 Fill in daily operations and daily


performance and send them to concerned
sections.

 Ensure proper handover while changing


shifts.

Date:Nov. 2013
Issue No. 5
7-Arrival Procedure:
 Refer to QMS: (GM.CJC.PD.001)

Date:Nov. 2013
Issue No. 5
8-Departure Procedure:
 Refer to QMS: (GM.CJC.PD.002)

Date:Nov. 2013
Issue No. 5
9-Hangar Procedure:
 Refer to QMS: (GM.CJC.PD.003)

Date:Nov. 2013
Issue No. 5
10-CJC Chocking, Conning &
Marshalling Procedure:
 Refer to QMS: (GM.CJC.PD.004)

Date:Nov. 2013
Issue No. 5
11-MEAG Company Values :
 Refer to QMS: (Appendix.JD.000)

Date:Nov. 2013
Issue No. 5
12-Staff Attitude Policy
(Cont’d)
a- CJC staff shall:
 Perform all duties requested by superiors within
the scope of his/her function.
 Abide by the applicable rules and regulations.
 Respect colleagues, co-workers, superiors,
individuals, and show a good image of MEAG.
 Be service oriented, team worker, and cooperative.
 Maintain good relations with A/P authorities, and
companies representatives.
 Always be neat (hair groomed, well shaved), clean
and present a good appearance.
 Not smoke when in contact with customers or at
the ramp. Date:Nov. 2013
Issue No. 5
12-Staff Attitude Policy
(cont’d)

b-
While Escorting VIPs CJC Agents Shall:
 Welcome the lead pap by the title and or the last
name.
 Not use first names with pax.
 Use appropriate language with pax and crew.
 Maintain a physical distance with pax.

 While escorting take the left side of the pap in


order not to close his/her way.
 Not physically touch or tap a pap.

 Introduce the lead pap name to the crew.


 Not hold the baby of a pap.

 Be sensitive with pax and crew mood and act


accordingly. Date:Nov. 2013
Issue No. 5
12-Staff Attitude Policy (cont’d)

c- CJC Agents Shall Ensure That CJC


Workers/drivers:
 Shall handle pax and crew baggage with extra
care.
 Assist crew and pax by carrying their hand
baggage.
 Not talk to pax unless discussion initiated by
pax.
 Should count pax baggage and relay the
number to him.

Date:Nov. 2013
Issue No. 5
12-Staff Attitude Policy (cont’d)

d- CJC Team When Receiving a Telephone Call


Shall:

 Respond to telephone call immediately.

 Answer the telephone call with “Cedar Jet


Center; this is (name) may I help you”?

 End the telephone call with “Thank you for


calling; my pleasure”.

Date:Nov. 2013
Issue No. 5
12-Staff Attitude Policy (cont’d)

d- CJC Team When Receiving a VHF Call Shall:

 Respond to call immediately.


 Reply with “Call Sign this is Cedar Jet Center
go ahead please”.
 Repeat information relayed by Captain with
Roger Copied OK
 If message was interrupted “Call Sign Confirm
so & so is requested”
 End the call with “Thank you and Have a nice
landing or nice flight”

Date:Nov. 2013
Issue No. 5
13- Confidentiality Policy
 CJC team shall keep discretion regarding private and
executive flights and their pax.

 CJC staff shall never give information regarding pax and


owners of aircrafts handled by CJC.

 Pax information, crew and their aircraft movements are


strictly confidential and will not be discussed with or
divulged to any one not authorized by our customers.

 All documents related to our customers (e.g. handling


request, brief sheets, pax manifests etc..) shall be safe
guarded and protected.Date:Nov. 2013
Issue No. 5
14- Training Policy
a- Introduction:
 Training policy applies to all MEAG staff.

b- Training Policy:
 Whenever applicable training and qualification will be
in accordance with IATA recommendations.
 As much as possible courses syllabi will be based on
IATA courses and manuals.

c- Training Requirements:
 Dangerous goods course.
 Ramp staff courses (for staff who works at Ramp).
 Security courses.
 Safety Management System
 Courses related to each job2013
Date:Nov. description
Issue No. 5
15-Safety and Health Policy
(cont’d)

a- Introduction:
 MEAG ensures to maintain safety and healthy
standards for staff and customer. That’s the
reason why MEAG provides staff with safety
boots, ear plugs, visibility jackets, rain coats,
etc…

 Ensures that safety and health policy is applied


for customers by providing an approved lab
water to A/C, in addition that line service staff
who performs the lavatory service should not
be the same who performs the potable water
service.
Date:Nov. 2013
Issue No. 5
15-Safety and Health Policy
(cont’d)

 On the other hand MEAG expects all staff to


apply this standard in and outside the
premises.

b- Safety Objectives:
Safety Management System aims to
continually improve the safety of MEAG
operations by identifying, eliminating or
mitigating any deficiency in conditions,
policies and procedures, and by ensuring that
staff consider, at all times, the safety
implications of their own actions, and those of
their colleagues.
Date:Nov. 2013
Issue No. 5
15-Safety and Health Policy
(cont’d)

MEAG Safety requirements based on:


- IATA AHMs
- Carriers manuals
- State and airport rules and
regulations

 Applicability:
Health and safety principles and measures
outlined in the safety policy apply to:
- Employees
- Agents
- Subcontractors.
Date:Nov. 2013
Issue No. 5
16- Quality Policy
(ISO 9001-2000)

 MEAG is an ISO 9001-2000 certified company

MEAG – Middle East Airlines Ground Handling is the


provider of a full range of quality ground handling
services at Rafic Hariri International Airport – Beirut
(RHIA), to commercial aircraft, executives and private
jet operators in full alignment with customers’
requirements and local and international standards,
rules and regulations.

 Vision: Our vision is to maintain our leading position at


RHIA, providing ground handling services of the highest
international level effectively and efficiently, with the
capability of expanding our activity to other airports in
the future.
Date:Nov. 2013
Issue No. 5
16- Quality Policy
(ISO 9001-2000)

 Vision: Our vision is to maintain our


leading position at RHIA, providing
ground handling services of the highest
international level effectively and
efficiently, with the capability of
expanding our activity to other airports
in the future.

Date:Nov. 2013
Issue No. 5
16- Quality Policy
(ISO 9001-2000)

 Mission: Our mission is to enhance our


customers' satisfaction and ensure their
safety by adapting to their needs and
providing them with quality services
related to ramp. Passenger, VIP, cargo
and mail handling as set by Handling
Contracts and Service Level
Agreements.

Date:Nov. 2013
Issue No. 5
16- Quality Policy
(ISO 9001-2000) Strategy:
 Strategy: Our strategy is to provide better
value services through quality assurance and
monitoring our internal processes, to
anticipate and cope with the rapid changes in
the airline business environment and
technologies. Our quality objectives are built
within the framework of this strategy.

Our quality management system, the expertise


and dedication of our management and staff
are the strategic safeguard for our success;
and we all strive at continually improving on
them.

Date:Nov. 2013
Issue No. 5
16- Quality Policy
(ISO 9001-2000) Strategy:
We make sure that all our staff are qualified,
responsive and comprehensively trained to
provide quality services and to deal with crisis.
Everybody at MEAG is aware of the importance
of Health, Environment and Safety and
contributes to manage and reduce risks.

This is Our Quality Policy, and our culture; it is


regularly reviewed and fully understood by all
our staff.

Date:Nov. 2013
Issue No. 5
17- Codes and Abbreviations
CITY IATA ICAO
BEIRUT BEY OLBA
DAMASCUS DAM OSDI
AMMAN AMM OJAI
AMMAN AMM OJAM
CAIRO CAI HECA
SHARMELSHEIKH SSH HESH
DUBAI DXB OMDB
ABU DHABI AUH OMAA
ALAIN AIN OMAL
KUWAIT KWI OKBK
BAHREIN BAH OBBI
MUSCAT MCT OOMS
RIYADH RUH OERK
JEDDAH JED OEJN
DAMMAM DMM OEDR
GENEVA GVA LSGG
ISTANBUL IST LTBA
ATHENS ATH LGAV
ROME CIA LIRA
ROME FCO LIRF
PARIS LBG LFPB LE BOURGET
PARIS CDG LFPG CHARLES DE GAULLE
PARIS ORY LFPO ORLY
LONDON LTN EGGW LUTON
LONDON STN EGSS STANSTED
LONDON FAB EGLF FARNBOROUGH
LONDON LCY EGLC CITY
LONDON LHR EGLL HEATHROW
LONDON LGW EGWW GATEWICK
FRANKFURT FRA EDDF
MUNICH MUN EDDM
SALZBOURG SZG LOWS
ZURICH ZRH LSZH
MILAN LIN LIMM LINATE
MILAN MXP LIMC MALPENSA
BUDAPEST BUDDate:Nov. 2013
LHBP
Issue No. 5
17-Codes and Abbreviations (cont’d)
Terms & Definitions
Abbreviations
A/P Airport
ACU Air Condition Unit
ASU Air Starter Unit
ATA Actual Time of Arrival
ATC Air Traffic Control
ATD Actual Time of Departure
AOC Air Operator Certificate
BRD Board Member
CFP Computerized Flight Plan
CIP Commercially Important person
CEDAR JET CENTER CJC
CO Over flying clearance
DSM Duty Station Manager
ETA Estimate Time of Arrival
ETD Estimate Time of Departure
EXCOR Extend Courtesy
FBO Fixed Base Operation
GD General Declaration
GPU Ground Power Unit
H/E His Excellency
H/H His Highness
HRH His Royal Highness
HOTAC Hotel Accommodation
Lead Passenger Main Passenger on board
MAA Meet And Assist
MVT Movement
NOTAM Notification To Air Man
PAX Passengers
REQ Request
RYL Royal
RYT RE Your Telex
S/O Son Of
SCHD Schedule
SHK Sheikh
SHKA Sheikha
TBA To Be Advised
TC Traffic Clearance (Landing Permit)
TLX Telex
VIP Very Important Person
W/O Wife Of
WX Weather
COA
COI
Certificate of Airworthiness
Certificate of Insurance
Date:Nov. 2013
COR Certificate of registration Issue No. 5
18- A/C Types and MTOWS

To be presented on a Separate CD

Date:Nov. 2013
Issue No. 5