Chapter Four:
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Chapter 4 outline
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Chapter 4 outline
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Quizzes ( 10 minutes)
1. Define personnel Administration?
2. What are the main functions of government? explain
each one of them?
3. What are the benefits of proper personnel
administration within government institutions?
4. Differentiate between public administration and
personnel administration?
5. Write short note from the followings:-
a. Job description?
b. Job specification?
c. Job enlargement and
d. Job analysis and design?
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Orienting Employees
• Employee orientation
– A procedure for providing new employees with basic
background information about the firm.
• Orientation content
– Information on employee benefits
– Personnel policies
– The daily routine
– Company organization and operations
– Safety measures and regulations
– Facilities tour
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Importance of training
Benefits To Employer
• Improve efficiency of workers, which leads to more
production and more profit.
• Improve quality of production
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Importance of training
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Benefits of employees
Benefits of employees
• Create confidence among employees.
• Develop skills among employees
• Provides quick promotion opportunity for self-development.
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Systematic Training Process
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The Training and Development Process
Needs analysis
– Identify job performance skills needed,
– assess prospective trainees skills, and develop
objectives.
Instructional design
– Produce the training program content,
– including workbooks, exercises,
– and activities.
Validation
– Presenting (trying out) the training to a small
representative audience.
Implement the program
– Actually training the targeted employee group.
Evaluation
– Assesses the program’s successes or failures.
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Steps in training
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Steps in Training process
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STP
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STP
4. Preparation of Learner
5. Presentation of Operations and Knowledge
6. Implementing Training Programme
7. Follow up and Evaluation
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Training methods
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Training Methods
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,
Training Methods (cont’d)
Apprenticeship training
– A structured process by which people become skilled
workers through a combination of classroom teaching
Informal learning
– The majority of what employees learn on the job they
learn through informal matters on a daily basis.
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Training methods -3
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Next class
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Evaluation of Training program
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Benefits of evaluation program
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Principles of training
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Principles of training 2
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Employee Training vs.
Management development
Employee Training:
• Training is imparting knowledge, education and guidance
to develop skill among operative staff
Type & Duration
• It relates to a specific job and is for short period.
Methods used
• On the job method is used extensively
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Employees vs. Management
Cost Involved
• It is economical due to internal training
Trainers
• Supervisors provide training to their subordinate
Frequency
• It is given at the beginning and at the time of promotions.
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Management Development
Management Development:
• Development is providing wider exposure to managerial
personnel to make them capable to face organizational
problems.
Type and duration
• It is general in nature and is long period process.
Methods used
Off the job method is used along with off the job methods
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Management Development
Cost Involved:
• It is costly due to off the job methods
Trainers
• It is executed by top-level management and outside
experts.
• Frequency
• It is a continuous and constant activity.
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Methods of job evaluation
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Methods of job evaluation-2
o Appointment as ‘assistant
o Membership of committees
o Project Assignment
o Promotions and Transfers
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Employee Empowerment
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Industrial Relations
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Chapter 4 outline
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Chapter 4 outline
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Chapter end
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