International Quality

Award Programs
Deming Prize
1951 – Deming Application Prize
was instituted by Union of
Japanese Scientist and
Engineers (JUSE) in recognition
& appreciation of Edwards
Deming achievements.
 Goal
• To recognize contributions to quality and
dependability of products.
• Find out how well a company implement
total quality control by assessing its
quality-assurance policies and activities,
and by measuring the company’s results in
the areas of productivity improvement,
quality improvement, cost reduction,
expanded sales, and increased profits.
 Several Categories of
Deming Prize:
1. Prizes for individuals
2. Prizes for factories
3. Prizes for small companies
4. Deming application prize
 Company-wide Quality
Control (CWQC)
- is a system of activities to assure that
quality products and services required by
customers are economically designed
produced and supplied while respecting
the principle of customer-orientation and
the overall public well-being
10 Major Categories of Judging
Criteria
1. Policies 6. Analysis
2. Organization & 7. Standardization
Operation 8. Control /
3. Education & Management
Dissemination 9. Quality
4. Information Assurance
Gathering 10.Effects & Future
5. Communication Plans
& Utilization
Any Companies can apply for the award.
Then submits its detailed description of
its QUALITY PRACTICES. Based on review
of the written descriptions, only a few
companies believed to be successful in
CWQC are selected for a site visit. The site
visit consists of a company presentation, i
questioning by examiners, and an
executive session with top managers.
 European Quality
Award
October 1991 – Created by European
Foundation for Quality Management
(EFQM) in partnership with the
European Commission and the
European Organization for Quality
1992 - four prizes and one award were
granted for the first time.
 Two Parts of European Quality
Award:
1. European Quality Prize
– given to companies that demonstrate
excellence in quality management
practice by meeting the award criteria.
2. European Quality Award
– awarded to the most successful
applicant.
 European Quality Award Levels
• Large and business units
• Operational units
• Public sector
• Small and medium-sized enterprises
 European Quality Award
Parameters
1. Leadership 10%
2. People management 9 %
3. Policy and strategy 8 %
4. Resource Management 9 %
5. Process Management 14%
6. People satisfaction 9 %
7. Customer satisfaction 20%
8. Impact on society 6 %
9. Business results 15%
 Canadian Awards for
Business Excellence
1984 – Created by Canada’s National
Quality Institute (NQI)
NQI - is a nonprofit organization designed to
stimulate and support quality-driven
innovation within all Canadian enterprises
and institutions, including business,
government, education, and health care
The major categories and items within each
category are:
1. Leadership: strategic direction, leadership
involvement, and outcomes.
2. Customer focus: voice of the customer,
management of customer relationships,
measurement, and outcomes.
3. Planning for improvement: development
and content of improvement plan,
assessment, and outcomes.
4. People focus: human resource planning,
participatory environment, continuous
learning environment, employee
satisfaction, and outcomes.
5. Process optimization: process definition,
process control, process improvement,
and outcomes.
6. Supplier focus: partnering and outcomes.
 Australian Business
Excellence Award
1988 – Established by Australian
Quality Awards Foundation, a
subsidiary of the Australian Quality
council.
The Australian Quality Award seeks to
increase management’s quality
awareness and recognizes
accomplishment in quality and
productivity improvement. The award
also provides a benchmark for their
achievements among Australian
organizations.
 Four levels of awards are given
1. The Business Improvement Level
– encouragement recognition for
“Progress Toward Business Excellence”
or “Foundation in Business Excellence”;
2. The Award Level
– representing Australian best practices;
recognition as a winner or finalist;
3. The Award Gold Level
– open only to former award winners;
represents a revalidation and ongoing
improvement;
4. The Australian Business Excellence Prize
– open only to former award winners;
represents international best practices
evident throughout the organization.