1. Lack of SMM processes in place leads to multiple resources performing the same
activities (e.g. calling hotels to check availability and rates, creating meeting budgets
and templates, creating registration websites and/or surveys from scratch, etc.)
According to research by Aberdeen, organizations can achieve the following through SMMP
implementation:
• 55% savings in productivity using dashboards and reports
• 43% savings in productivity for budgeting current and future events
• 32% savings in productivity for travel management and lodging
Current Situation – Lost Savings Opportunities
Fragmented purchasing leads to:
1. Inability to develop a preferred supplier program with local hotels, hotel chains,
Destination Management Companies, transportation companies and other
frequently used suppliers.
2. Inability to fully leverage spend with suppliers due to transparency and lack of
critical usage and spend data.
4. Financial
a. Lost savings and unmanaged credits with suppliers.
6. Inability to quickly identify the location of all meeting attendees in the event
of a crisis.
Proposed Strategy
1. Deploy state-of-the art meetings management technology
a. Stakeholder meetings
c. Email communications
According to a 2013 survey by the Global Business Travel Association, some of the
most successful parts of an SMM program include:
a. Increase engagement
b. Optimize buy-in to the organization’s SMMP
Justification and Impacts
2. Cost savings
a. Year 1 = $______;
b. Year 2 = $_____;
c. Year 3 = $_____; and
d. $_____ estimated cost savings over initial three years
a. Key Indicator Reports and Dashboards (available through Cvent’s technology platform)
provide crucial meetings-related data. A few examples are:
6. Scalability
8. Calendar meetings
a. Provides “at-a-glance” view of meetings taking place across the organization