Optional Features:
Percentage 70 25 5
Segment of Customer
5%
Builders &
25%
Contractors
Industrial sectors
70%
Others
Showing the Classification of Customer Satisfaction
Level about After Sale Service
Satisfaction Level about Service
Level of Not
Excellent Good Average
Satisfaction Satisfactory
Percentage 25 51 23 1
2%
23%
25%
50%
15%
Cummins
20%
Kirloskar
40%
Greaves
Others
25%
Showing the Classification of Maximum Selling
DG set of Greaves (on KVA basis)
Classification of maximum selling DG set
KVA 10 - 50 62.5 - 125 160 - 500
Percentage 10 75 15
Excellent
30%
Good
Average
60% Not satisfactory
Conclusion
The survey shows a huge population is already aware
about the Greave’s diesel generator but still the brand need
to focus on certain aspects to maintain the sustainability in
the market. The foremost important thing to become a
market challenger is to satisfy the customer needs. The
service provided by the company should be enhancing to
attract more customers toward the brand.
Bibliography
Website:
I. www.deepowerindia.com
II. www.greavespower.com
III. www.greavescotton.com
IV. www.google.com
V. www.wikipedia.com
Thank You……