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Chapter 1

The Nature of Strategic Management


(Sifat Manajeman Strategis)

Strategic Management:
Concepts & Cases
13th Edition
Fred David

Copyright © 2011 Pearson Education, Inc. Ch 1 -1


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Strategic Management –Defined

Art & science of formulating,


implementing, and evaluating,
cross-functional decisions that
enable an organization to achieve its
objectives

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Manajemen Strategis - didefinisikan

Seni & ilmu merumuskan,


menerapkan, dan mengevaluasi,
keputusan lintas fungsional yang
memungkinkan sebuah organisasi
mencapai tujuannya

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Purpose of Strategic Management

To exploit and create new and different


opportunities for tomorrow

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Tujuan Manajemen Strategis

Untuk memanfaatkan dan menciptakan


peluang baru dan berbeda untuk hari esok

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Strategic Management

In essence, the strategic plan is a


company’s game plan

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Manajemen Strategis

Intinya, rencana strategisnya adalah rencana


permainan perusahaan

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3 Stages of the Strategic
Management Process

 Strategy formulation

 Strategy implementation

 Strategy evaluation

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3 Tahapan Proses Manajemen
Strategis
 Perumusan strategi

 Implementasi strategi

 Evaluasi strategi

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Strategy Formulation

Vision & Mission

External Opportunities & Threats

Internal Strengths & Weaknesses

Long-Term Objectives

Alternative Strategies

Strategy Selection

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Perumusan strategi

Visi Misi

Peluang Eksternal & Ancaman

Kekuatan Internal & Kelemahan

Tujuan Jangka Panjang

Strategi Alternatif

Seleksi Strategi

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Issues in Strategy
Formulation

Businesses to enter
Businesses to abandon
Allocation of resources
Expansion or
diversification
International markets
Mergers or joint
ventures
Avoidance of hostile
takeover

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Isu dalam
Perumusan
Strategi
Bisnis untuk masuk
Bisnis untuk
ditinggalkan
Alokasi sumber daya
Perluasan atau
diversifikasi
Pasar internasional
Merger atau usaha
patungan
Menghindari
pengambilalihan
bermusuhan

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Strategy Implementation

Annual Objectives

Policies

Employee Motivation

Resource Allocation

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Implementasi strategi

Tujuan Tahunan

Kebijakan

Motivasi pegawai

Alokasi sumber daya

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Strategy Implementation Steps

 Developing a strategy-supportive culture


 Creating an effective organizational structure
 Redirecting marketing efforts
 Preparing budgets
 Developing and utilizing information systems
 Linking employee compensation to
organizational performance

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Langkah Implementasi Strategi
 Mengembangkan budaya yang mendukung
strategi
 Menciptakan struktur organisasi yang efektif
 Mengarahkan kembali upaya pemasaran
 Menyiapkan anggaran
 Mengembangkan dan memanfaatkan sistem
informasi
 Menghubungkan kompensasi karyawan
dengan kinerja organisasi
Copyright © 2011 Pearson Education, Inc. Ch 1 -17
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Issues in Strategy
Implementation

Action Stage of Strategic


Management

Mobilization of
employees & managers

Most difficult stage

Interpersonal skills
critical

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Isu dalam
Implementasi
Strategi
Tahap Aksi Manajemen
Strategis

• Mobilisasi karyawan &


manajer

• Tahap yang paling sulit

• Keterampilan
interpersonal kritis

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Strategy Evaluation

Internal Review

External Review

Performance Measurement

Corrective Action

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Evaluasi Strategi

Review Internal

Tinjauan Eksternal

Pengukuran Kinerja

Tindakan perbaikan

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Prime Task of
Strategic Management

Peter Drucker: Think through the


overall mission of a business. Ask
the key question:
“What is our Business?”

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Tugas Utama Manajemen
Strategis

Peter Drucker: Pikirkan keseluruhan


misi sebuah bisnis. Ajukan
pertanyaan kunci:
"Apa urusan kita?"

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Integrating Intuition & Analysis

The strategic management process


attempts to organize quantitative and
qualitative information under conditions of
uncertainty

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Mengintegrasikan Intuisi & Analisis

Proses manajemen strategis mencoba


untuk mengatur informasi kuantitatif dan
kualitatif dalam kondisi ketidakpastian

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Integrating Intuition & Analysis

Intuition is based on:


 Past experiences

 Judgment

 Feelings

Intuition is useful for decision making in


conditions of:
 Great uncertainty

 Little precedent

 Highly interrelated variables

 Several plausible alternatives

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Mengintegrasikan Intuisi & Analisis
Intuisi didasarkan pada:
 Pengalaman masa lalu

 Pertimbangan

 Perasaan

Intuisi berguna untuk pengambilan keputusan dalam


kondisi:
• Ketidakpastian besar
• Preseden kecil
• Variabel yang sangat saling terkait
• Beberapa alternatif yang masuk akal

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Integrating Intuition & Analysis

Intuition & Judgment

Involve management at all levels

Influence all analyses

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Mengintegrasikan Intuisi & Analisis

Intuisi & Penghakiman

Libatkan manajemen di semua tingkatan

Mempengaruhi semua analisis

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Adapting to Change

Organizations should continually


monitor internal and external
events and trends so that timely
changes can be made as needed

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Beradaptasi dengan
Perubahan
Organisasi harus terus memantau
kejadian dan tren internal dan
eksternal sehingga perubahan tepat
waktu dapat dilakukan sesuai
kebutuhan

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Key Terms in Strategic Management

 Competitive advantage
 Strategists
 Vision and mission statements
 External opportunities and threats
 Internal strengths and weaknesses
 Long-term objectives
 Strategies
 Annual objectives
 Policies
Copyright © 2011 Pearson Education, Inc. Ch 1 -32
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Persyaratan Utama dalam
Manajemen Strategis
 Keunggulan kompetitif
 Ahli strategi
 Pernyataan visi dan misi
 Peluang dan ancaman eksternal
 Kekuatan dan kelemahan internal
 Tujuan jangka panjang
 Strategi
 Tujuan tahunan
 Kebijakan
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Strategic Management is
Gaining and Maintaining
Competitive Advantage

Anything that a firm does especially


well compared to rival firms

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Manajemen Strategis
Memperoleh dan
Mempertahankan Keunggulan
Kompetitif
Apa pun yang dilakukan perusahaan
dengan baik dibandingkan dengan
perusahaan pesaing

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Achieving Sustained Competitive
Advantage

1. Continually adapting to changes in


external trends and events and internal
capabilities, competencies, and resources

2. Effectively formulating, implementing, and


evaluating strategies that capitalize on those
factors

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Mencapai Keunggulan Kompetitif yang
Berkelanjutan

1. Terus menyesuaikan diri dengan


perubahan tren eksternal dan kejadian
dan kemampuan internal, kompetensi,
dan sumber daya
2. Merumuskan secara efektif,
menerapkan, dan mengevaluasi
strategi yang memanfaatkan faktor-
faktor tersebut

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Strategists

Gather Information

Analyze Information

Organize Information

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Ahli strategi

Mengumpukan Informasi

Menganalisis Informasi

Atur Informasi

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Vision and Mission Statements

Vision Statement –
What do we want to become?

Mission Statement –
What is our business?

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Pernyataan Visi dan Misi

Pernyataan Visi -
Apa yang kita inginkan?

Pernyataan Misi -
Apa urusan kita

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External Opportunities and Threats

Analysis of Trends
 Economic
 Social
 Cultural
 Demographic/Environmental
 Political, Legal, Governmental
 Technological
 Competitors

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Peluang Eksternal dan Ancaman

Analisis Tren
 Ekonomis

 Sosial

 Kultural

 Demografi / Lingkungan

 Politik, Hukum, Pemerintahan

 Teknologi

 Pesaing
Copyright © 2011 Pearson Education, Inc. Ch 1 -43
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External Opportunities and Threats

Basic Tenet of Strategic Management

Take advantage of
External Opportunities

Strategy Formulation

Avoid/minimize impact of
External Threats

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Peluang Eksternal dan Ancaman

Prinsip Dasar Manajemen Strategis


Mengambil keuntungan
dari
Peluang Eksternal

Perumusan strategi

Menghindari /
meminimalkan dampak
Ancaman Eksternal

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Internal Strengths and Weaknesses

 Controllable
activities performed
especially well or poorly

 Determined relative to competitors

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Kekuatan dan Kelemahan Internal

 Aktivitas
terkontrol dilakukan
dengan baik atau buruk

 Bertekad relatif terhadap pesaing

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Internal Strengths and Weaknesses

 Typically located in functional areas of the firm

 Management
 Marketing

 Finance/Accounting

 Production/Operations

 Research & Development

 Management Information Systems

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Kekuatan dan Kelemahan Internal

 Biasanya terletak di area fungsional


perusahaan

 Pengelolaan
 Pemasaran
 Keuangan / Akuntansi
 Produksi / Operasi
 Penelitian & Pengembangan
 sistem Informasi Manajemen
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Internal Strengths and Weaknesses

Assessing the Internal Environment

Ratios

Performance Measures
Internal Factors
Industry Averages

Survey Data

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Kekuatan dan Kelemahan Internal

Menilai Lingkungan Internal

Rasio

Ukuran performa
Faktor internal
Rata-rata Industri

Data survei

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Long-Term Objectives

 Specific results that an organization


seeks to achieve in pursuing its basic
mission

 Long-term means more than one year

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Tujuan Jangka Panjang

 Hasil spesifik yang ingin dicapai


organisasi dalam menjalankan
misi dasarnya

 Jangka panjang berarti lebih dari


satu tahun

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Long-Term Objectives

 Essential for ensuring the firm’s success


 Provide direction

 Aid in evaluation

 Create synergy

 Reveal priorities

 Focus coordination

 Provide basis for planning, organizing,

motivating, and controlling

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Tujuan Jangka Panjang

Penting untuk memastikan kesuksesan


perusahaan
 Berikan arahan

 Bantuan dalam evaluasi

 Ciptakan sinergi

 Ungkapkan prioritas

 Fokus koordinasi

 Memberikan dasar untuk perencanaan,


pengorganisasian, motivasi, dan
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Strategies

Means by which long-term objectives


are achieved

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Strategi

 Berarti
tujuan jangka
panjang tercapai

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Strategies
 Examples
 Geographic expansion

 Diversification

 Acquisition

 Product development

 Market penetration

 Retrenchment

 Divestiture

 Liquidation

 Joint venture

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Strategi
Contoh
 Ekspansi geografis

 Diversifikasi

 Perolehan

 Pengembangan produk

 Penetrasi pasar

 Penghematan

 Divestiture

 Likuidasi

 Bekerja sama

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Sample Strategies
 Table 1-1

 Best Buy

 Levi Strauss

 New York Times Company

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Contoh strategi
Tabel 1-1

 Pembelian terbaik

 Levi Strauss

 New York Times Company

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Annual Objectives

Short-term milestones that firms must


achieve to reach long-term objectives

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Tujuan Tahunan

Tonggak jangka pendek yang harus


dicapai perusahaan untuk mencapai
tujuan jangka panjang

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Policies

Means by which annual objectives will


be achieved

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Kebijakan

Berarti dimana tujuan tahunan


akan tercapai

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Strategic Management Model

 StrategicManagement Process
 Dynamic & continuous
 More formal in larger
organizations

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Model Manajemen Strategis

Proses Manajemen Strategis


 Dinamis dan terus menerus
 Lebih formal di organisasi yang
lebih besar

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Strategic Management

 Communication is a key to
successful strategic management

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Manajemen Strategis

 Komunikasi adalah kunci


keberhasilan manajemen
strategis

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Benefits of Strategic Management

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Benefits of Strategic Management

 Nonfinancial Benefits
 Enhanced awareness of threats
 Improved understanding of competitors’ strategies
 Increased employee productivity
 Reduced resistance to change
 Clearer understanding of performance-reward
relationship
 Enhanced problem-prevention capabilities

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Manfaat Manajemen Strategis
Manfaat Non Finansial
 Meningkatkan kesadaran akan ancaman

 Peningkatan pemahaman strategi pesaing

 Peningkatan produktivitas karyawan

 Mengurangi resistensi terhadap perubahan

 Pemahaman yang lebih jelas tentang


hubungan performance-reward
 Peningkatan kemampuan pencegahan
masalah

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Why Some Firms Do No Strategic
Planning
 Lack of knowledge of strategic planning
 Poor reward structures
 Fire fighting
 Waste of time
 Too expensive
 Laziness
 Content with success

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Mengapa Beberapa Perusahaan Tidak
Melakukan Perencanaan Strategis
 Kurangnya pengetahuan tentang
perencanaan strategis
 Struktur penghargaan yang buruk
 Pertarungan api
 Buang waktu
 Terlalu mahal
 Kemalasan
 Konten dengan sukses
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Why Some Firms Do No Strategic
Planning (continued)
 Fear of failure
 Overconfidence
 Prior bad experience
 Self-interest
 Fear of the unknown
 Honest difference of opinion
 Suspicion

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Mengapa Beberapa Perusahaan Tidak
Melakukan Perencanaan Strategis (lanjutan)

 Takut gagal
 Terlalu percaya diri
 Sebelum pengalaman buruk
 Minat sendiri
 Takut yang tak diketahui
 Perbedaan pendapat jujur
 Kecurigaan

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Pitfalls in Strategic Planning

Strategic planning is an involved, intricate,


and complex process that takes an
organization into uncharted territory

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Perangkap dalam Perencanaan
Strategis
Perencanaan strategis adalah proses yang
terlibat, rumit, dan kompleks yang membawa
sebuah organisasi ke wilayah yang belum
dipetakan

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Effective Strategic Planning is:

 A people process more than a paper process


 A learning process
 Words supported by numbers
 Simple and nonroutine
 Varying assignments, team membership,
meeting formats, and planning calendars
 Challenging assumptions underlying
corporate strategy
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Perencanaan Strategis yang
Efektif adalah:
 Orang memproses lebih dari satu proses
paper
 Sebuah proses belajar
 Kata-kata didukung oleh angka
 Sederhana dan tidak
 Memvariasikan tugas, keanggotaan tim,
format pertemuan, dan jadwal perencanaan
 Menantang asumsi yang mendasari strategi
perusahaan
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Effective Strategic Planning
continued
 Welcomes bad news
 Requires open-mindedness and a spirit of
inquiry
 Is not a bureaucratic mechanism
 Is not ritualistic or stilted
 Is not too formal, predictable, or rigid
 Does not contain jargon or arcane language

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Perencanaan Strategis yang efektif
terus berlanjut
 Sambut kabar buruk
 Membutuhkan keterbukaan pikiran dan
semangat penyelidikan
 Bukan mekanisme birokrasi
 Tidak bersifat ritualistik atau kaku
 Tidak terlalu formal, mudah ditebak, atau
kaku
 Tidak mengandung jargon atau bahasa
misterius
Copyright © 2011 Pearson Education, Inc. Ch 1 -83
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Effective Strategic Planning
continued
 Is not a formal system for control
 Does not disregard qualitative information
 Is not controlled by “technicians”
 Does not pursue too many strategies at once
 Continually strengthens the “good ethics is
good business” policy

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Perencanaan Strategis yang efektif
terus berlanjut
 Bukan sistem formal untuk kontrol
 Tidak mengabaikan informasi kualitatif
 Tidak dikontrol oleh "teknisi"
 Tidak terlalu banyak mengejar strategi
sekaligus
 Terus memperkuat kebijakan "etika yang baik
adalah bisnis yang baik"

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Comparing Business and Military
Strategy
 Strategic planning started in the military
 Similarity
 Both business and military organizations must
adapt to change and constantly improve
 Difference
 Business strategy assumes competition
 Military strategy assumes conflict

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Membandingkan Strategi Bisnis dan
Militer
Perencanaan strategis dimulai di militer
 Kesamaan

Baik organisasi bisnis maupun militer


harus beradaptasi terhadap perubahan dan
terus-menerus memperbaiki diri
 Perbedaan

Strategi bisnis mengasumsikan


persaingan
Strategi militer mengasumsikan konflik
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