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  • Final Branch Depok

    Diunggah oleh

    wahyu furqan
    14 tayangan13 halaman
    The document provides an overview of the business processes and organizational structures of different business lines at a branch office in Depok. It describes the products, collection processes, roles and responsibilities of staff in the gadgets, furniture, credit, and operations business lines. Key positions mentioned include CMO, SPV, CA, data entry staff, field collectors, and remedial staff. The document also outlines the aging process for collection and the approval process for credit applications.

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    The document provides an overview of the business processes and organizational structures of different business lines at a branch office in Depok. It describes the products, collection processes, roles and responsibilities of staff in the gadgets, furniture, credit, and operations business lines. Key positions mentioned include CMO, SPV, CA, data entry staff, field collectors, and remedial staff. The document also outlines the aging process for collection and the approval process for credit applications.

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    © All Rights Reserved
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    Tandai sebagai konten tidak pantas
    14 tayangan13 halaman

    Final Branch Depok

    Diunggah oleh

    wahyu furqan
    The document provides an overview of the business processes and organizational structures of different business lines at a branch office in Depok. It describes the products, collection processes, roles and responsibilities of staff in the gadgets, furniture, credit, and operations business lines. Key positions mentioned include CMO, SPV, CA, data entry staff, field collectors, and remedial staff. The document also outlines the aging process for collection and the approval process for credit applications.

    Hak Cipta:

    © All Rights Reserved
    Unduh sebagai PPTX, PDF, TXT atau baca online dari Scribd
    Tandai sebagai konten tidak pantas
    dari 13

    BRANCH OVERVIEW DEPOK

    Rabu, 11 November 2017

    Oleh : Rorry, Wahyu, dan Ester


    Struktur Organisasi LOB WG
    PROSES BISNIS LOB WG

    Produk WG :
    1. Gadget 4. IT Comp
    2. Furnitur 5. Audio Video
    3. Sepeda 6. Others
    PROSES BISNIS COLLECTION LOB WG

    H-1 : Proses Aging


     Current
     1-30 : Field Collector
     31-60 : Field Collector
     61-90 : Field Collector
     91-120 : Remedial Staff
    STRUKTUR ORGANISASI LOB KMB
    PROSES BISNIS LOB KMB

    1 2
    CMO SPV MS

    5 3
    4

    PSA Data Entry


    (Operation)

    7
    PO Konsumen
    CMO

    • Direct ( CMO memasarkan produk marketing langsung ke


    konsumen dengan memberi brosur atau pamflet
    • In House (CMO mengfollowup kembali customer yang sudah lunas
    untuk menawarkan kembali produk finance
    • Rata- rata Transaksi perhari 10-20 Aplikasi

    SPV KMB

    • SPV KMB merangkap jabatan sebagai CA karena telah adanya


    sentralisasi
    • Mendengarkan informasi calon customer yang diusulkan oleh CMO
    • Memberi keputusan Aprove atau Reject
    • Menganalisasi aplikasi calon customer
    • Memeriksa data informasi Customer
    Marketing Suport

    • Memberikan rate customer


    • Mengecek kelengkapan persyaratan calon konsumen
    • RO, AO dan NEW
    • Memberi Penilaian Karakter Customer (Bad Karakter atau
    Blacklist)
    • Melakukan Duplikat Cek

    Data Entry

    • Melakukan Penginputan Data Customer


    • Melakukan Pre-Screaning
    • Melakukan Duplikat cek
    PROSES COLLECTION LOB KMB

    Overdues
    0-30 : Field Collector 1
    31-60 : Field Collector 2
    >60 : Remedial
    Struktur Organisasi KMOB

    BM
    (Desman Manurung)

    CA SPV Collection
    (Yogi) (Anton) (Arif)

    CMO
    5orang
    7orang
    Proses Bisnis KMOB

    Channel Mediator Check data,


    BM
    final approval

    Survey dan
    membawa
    CMO CA Check data, OPERATION Data entry
    aplikasi
    prescreening,
    pevindo

    SPV
    PSA

    Check data
    Pencairan dan
    gesek no. Mesin
    dan rangka
    Branch Operation
    Struktur Organisasi Operation Manager/ Head
    IMAN R

    Admin Head/ COORD


    Apriani Marpaung

    Costumer Service Data Entry


    Febrian Primasari Annie R

    Funding Admin
    Messenger/ Security Murfiansyah
    Bahtiar
    Mawardi
    Finance admin
    Febry Pratiwi

    Office Boy
    M. Irfan Document Custodian
    Ferdiayansyah

    Inventory Control
    Agung Septian

    Colection Admin
    Nurdin

    Cashier
    Hernisme E

    BPKB Custodian
    Rey Sefdi

    Insurance Admin
    Febrian Primasari

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