FOR INTERNAL USE

STRATEGY 2020
FOCUS.CONNECT.GROW.
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What is Strategy 2020?

Our framework to move DPDHL Group to the next horizon
…Strategy 2020 is our plan
Building on the strong corporate framework … for the next years
FOCUS.
Die Post für Deutschland.
Vision: CONNECT.
The Logistics Company for the World.
GROW.
Mission: Excellence. Simply delivered. We grow…

Leader in eCommerce
related logistics
Purpose: We connect people, improving their lives.
Accelerate footprint
shift towards
emerging markets
Our Values: Respect & Results Tap new market
opportunities for
organic expansion
Provider, Employer and Investment of
Goals:
Choice & Living Responsibility … by finding & capturing new
opportunities.
Source: Corporate Development, Corporate Internal Communications

Strategy 2020 Focus.Connect.Grow. 1

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What targets does Strategy 2020 define for DPDHL Group?

Provider
of Choice
When customers think of
logistics they will think
Deutsche Post DHL Group

Become the
Benchmark
for responsible
business practice

Investment Employer
of Choice of Choice
Stakeholder will see People will want to work for
Deutsche Post DHL Group Deutsche Post DHL Group
as a company that delivers because it enriches their lives
against high aspirations
Source: Corporate Development, Corporate Internal Communications

Strategy 2020 Focus.Connect.Grow. 2

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What does GROW mean to DPDHL Group?

We Grow … The rationale behind Grow.

We want to create value by utilizing our existing

Leader in e-commerce
1 related logistics
capabilities to ‘build’ new businesses and grow
organically.

Accelerate footprint
We want to continue being a leader in fast
2 shift towards
growing markets.
emerging markets

Tap new market We will continue to explore opportunities in new

3 opportunities for markets and segments to ensure our growth.
organic expansion
… by finding & capturing new
opportunities.

Strategy 2020 Focus.Connect.Grow. 3

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What does GROW mean to DPDHL’s divisions?

Source: DPDHL divisions

Strategy 2020 Focus.Connect.Grow. 4

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What does GROW imply for you?

Grow

We grow our business by

Driving entrepreneurship and

innovation

Acting in an agile, quick and

decisive manner

Source: Corporate Development

Strategy 2020 Focus.Connect.Grow. 5