Espinas
Master in Public Administration
Knowing what feels good, what feels bad, and
how to get from bad to good.
Measure of ability to use your emotions and Measure of ability to learn or understand
logical skills
Understanding and managing emotions and Being at the mercy of emotions because you
using them for good reasons don’t understand them
Motivating oneself
When considering how to productively harness
your feelings, practice some emotional self-control
and delay gratification
Reference: UnitedHealthCare “EQ vs IQ”
Recognizing emotions in others
Be sensitive to other people’s feelings and listen well
Managing emotions
Accept your feelings, but find a balance between
over sensitivity or over expression and emotional
suppression