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BrandAsset® Valuator (BAV)

• 240,000+ consumers
• Up to 181 categories
• 137 studies
• 40 countries
• 8 years
• 56 different brand metrics
• Common methodology

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How Brands Are Built

Four Primary Aspects


• The culmination of brand building efforts;
Knowledge acquisition of consumer experience

• Consumer respect, regard, reputation; a


Esteem fulfillment of perceived consumer promise

• Relates to usage and subsumes the 5 P’s of


Relevance marketing; relates to sale

Differentiation • The basis for consumer choice; the essence of the


brand, source of margin

2
Healthy brands have greater
Differentiation than
Relevance
100

90
D > R
80 Examples:
70

60 Harley Davidson
50 Yahoo!
40
America On-Line
30
Williams-Sonoma
20
Ikea
10
Bloomberg Business News
0
Differentiation Relevance

Room to grow...
Brand has power to build
Relevance.
3
Brands with greater Relevance than
Differentiation are in danger of becoming
commodities
100

90
R > D
80 Examples:
70

60 Exxon
50 Mott’s
40
McDonald’s
30
Crest
20
Minute Maid
10
Fruit of the Loom
0
DIFFERENTIATION RELEVANCE Peter Pan (peanut butter)

Uniqueness has faded; Price


becomes dominant reason to
buy. 4
More Esteem than Knowledge
means, “I’d like to get to know
you better”
100

90
E > K
80 Examples:
70

60 Coach leatherwear
50 Tag Heuer
40 Calphalon
30 Movado
20 Blaupunkt
10 Pella Windows
0 Palm Pilot
ESTEEM KNOWLEDGE
Technics
Brand is better liked
than known.
5
Too much Knowledge can be
dangerous
“I know you and you’re nothing
special”
100

90
K > E
80

70
Examples:
60
Plymouth
50
TV Guide
40
Spam
30
Woolworths
20
Chrysler
10 Maxwell House
0 National Enquirer
ESTEEM KNOWLEDGE Sanka

Brand is better known


than liked.

6
A Two Dimensional Framework
for Diagnosing Brands: The
Power Grid

BrandAsset® Valuator

Brand Strength Brand Stature

Differentiation Relevance Esteem Knowledge

Leading Lagging

7
Brand Health Is Captured on the
PowerGrid
Power Leaders
Niche/
Unrealized Potential

(Differentiation & Relevance)


Declining
Leaders
BRAND STRENGTH

Eroded
New

Unfocused

BRAND STATURE 8

Base: USA Total Adults BAV 2000 (Esteem & Knowledge)


USA 1999 PowerGrid
Sample 100

AriZona Iced Tea Coca-Cola


Aeropostale Ocean Spray
Newman’s Own Nike
80 Sundance Channel Pepperidge Farm
DreamWorks M&M’s
BRAND STRENGTH

Bloomberg Business Disney


News Jeopardy!
60
CDnow Hallmark
IKEA
San Pellegrino Plymouth
40 Sun Microsystems Bazooka
Wired Ivory Snow
Quest Telecomm Pert
Nokia Rolaids
20
iVillage.com Keds
NetGrocer Howard Johnson
Iridium TWA
Greyhound
0
0 20 40 60 80 100

Base: USA Total Adults BAV 1999 BRAND STATURE 9


Y&R(Young and Rubican)
Resonance Research
Resonance
ACE
(10%)

Community Engagement
15%

Attachment (30%)

Loyalty (60%)

Usage

Base: 2001 BAV Data 10


Y&R Resonance Research With BAV
Resonance

100
Resonance
Engaged
Community
Attached
Engaged
Loyal
Differentiation

Community
Brand Strength

Non-Loyals

50 Attached

Loyal Users

Non-Loyal Users

0
0 50 100

Brand Stature
11

Base: BAV USA Adults 2001


Comparison to Other Models

• WPP BRANDZ & Millward Brown Brand


Dynamics Pyramid
– Bonding
– Advantage
– Performance
– Relevance
– Presence

12
Average U.S. Packaged Goods Brand
Proportion Consumer
of Consumers Loyalty

7% 38%
Bonded

32% 20%
Advantage

35% 19%
Performance

43% 17%
Relevance

76% 13%
Presence
13
Comparison to Other
Models
• Research International (Affinity & Performance)
– Authority
• Heritage
• Trust
• Innovativeness
– Identification
• Bonding
• Caring
• Nostalgia
– Approval
• Prestige
• Acceptability
• Endorsement

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