Structure
— Formal relationship and use of
people
FORCES
Technology
— Resources
Environment
— Where organizations operate
POSITIVE CHARACTERISTICS
1. Interdisciplinary nature
Developmental.
Supportive.
“Better people achieve better results.”
BASIC APPROACHES
Contingency approach
Systems approach
Treating an organization as a system.
Holistic view.
LIMITATIONS OF ORGANIZATIONAL
BEHAVIOR
Behavior Bias
Law of Diminishing Returns
Unethical Manipulation of People
LIMITATIONS OF ORGANIZATIONAL
BEHAVIOR
Behavior Bias
Narrow viewpoint
Tunnel Bias
Varying Environments
Adaptation to change
Challenges and Opportunities
Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity
Responding to the Labor Shortage
Improving Customer Service
Improving People Skills
Empowering People
Coping with “Temporariness”
Stimulation Innovation and Change
Helping Employees Balance Work/Life Conflicts
Improving Ethical Behavior
Changes that are taking place in
organizations at a rapid pace