 Asking for appointment

 Asking for medical problem

 Asking for related medical history
 Taking common medical data
 Reporting to a doctor about the data
 Common expression
• Do you have an appointment?
• Have you made an appointment before?
• May I know your name? (&chart number)
 Some patients will have already made an
appointment prior to medical check up
and directly state so, in this case, you can
directly get to the next point.
 Starter
• What seems to be the problem?
• What’s the matter?
• Are you coming down with something?

 Further question
• How long have you had it?
• When did it start?
• Have you taken any medication?
• Is there any other problem?
 Why do we need it?
• To help doctors in diagnosing the illness
• To take precaution for certain treatments

 What should we do?

• Be familiar with the terminology
• Know the correct way to interview the patient
• Know how to deliver the history to doctor
 To ask current and past condition
• Do / does did (subject) V1 (object)?
• Wh question
• Example:
• Do you have ...?
• Are you ....?
• When did the last time you ...?

 To ask experience
• Have / has + ever + V3
• Example:
• Have you ever had ...?
 Do you have any alergy?
 Have you had history with diabetes /
hypertension?
 What did you have for lunch?
 How did you get that injury?
 Is there any of your family member who
has history with ....?
 P : Selamat pagi, saya ingin memeriksakan
kesehatan saya.
 N : Sudahkah anda membuat janji?
 P : Belum, saya belum membuat janji.
 N : Baiklah, bolehkah saya tahu nama anda pak? Dan
di mana anda tinggal?
 P : Nama saya Parto, saya tinggal di Mojosongo.
 N : Baik pak Parto, ada masalah apa?
 P : Saya sakit kepala yang menyiksa selama tiga hari
ini, dan terkadang saya merasa mual.
 N : Baik pak, apakah anda mempunyai riwayat
dengan hipertensi atau diabetes?
 P: Setahu saya, saya punya Hipertensi.
 N : Baik pak Parto silahkan menunggu hingga saya
panggil nama anda
 P : Selamat pagi, saya punya janji untuk periksa
dengan dokter Dyah hari ini.
 N : Maaf, boleh saya tahu nama anda?
 P : Nama saya Ratna Dewi
 N : Baik ibu Ratna, saya akan memeriksa data ibu
terlebih dahulu. Ini dia, janji periksa hari ini jam
8 untuk konsultasi kehamilan ya ibu?
 P : Iya.
 N :Boleh saya tahu usia kehamilan ibu?
 P : Ini 6 bulan Sekarang
 N : Baik, adakah keluhan tentang kehamilan ibu?
 P : Hanya pemeriksaan rutin dan saya ingin USG
4 dimensi hari ini.
 N : Baik ibu, silahkan ditunggu sebentar, dokter
Dyah akan segera menemui anda.