Deming

Cycle
Three Fundamental Questions

 What are we trying to accomplish?

 How will we know that a change is an

improvement?

 What changes can we make that will

result in an improvement?
 Background
 The Shewhart Cycle (1939)

1920’s – Walter A. Shewhart

Father of Statistical Quality Control

 The Deming Wheel (1950)

 William Edwards Deming

 Father of Quality
Management
Background

 PDCA Cycle was born (1950’s)

 PDSA Cycle is reborn (1986)

 - Carry out the plan

- Implement plan

- Collect, record the data

- Begin data analysis

- Document problems
encountered and unexpected
observations
- Study results, evaluate,

- Complete the data analysis,

Compare results / data to
predictions

- Assess the effectiveness of the

improvement strategy

- Summarize what was learned /

knowledge gained
- What changes are to be made?
Take steps to make
improvements permanent

- Plan the Next cycle? Determine

changes for the next cycle

- Decide whether the change can

be implemented

The PDSA cycle
- What changes are to be made?
Take steps to make
improvements permanent
- Plan the Next cycle? Determine
changes for the next cycle
- Decide whether the change can
be implemented
- Assess the effectiveness of the
improvement strategy
-
-
Complete the data analysis
Study results, evaluate,
Study Do
Compare results / data to
predictions
- Summarize what was learned /
knowledge gained
- Identify the problem
-
-
Write a SMART objective goal
Determine what you need to
do to achieve the goal
- Define/set the Objective
- Ask questions and make
predictions
- Plan to answer the questions
Act Plan -
(Who? What? Where? When?)
Plan data collection to answer
A P
the questions
- Plan to carry out the cycle
(who, what, where, when)
S D -
-
Carry out the plan
Implement the plan
-
-
Collect, record the data
Begin data analysis
- Document problems
encountered and unexpected
observations
 PDSA Ramps Breakthrough
Results

A P

S D

A P

S D

A P

S D

A P

S D
Theories,
hunches,
& best practices
PDCA vs
PDSA
 vs
 Check
 Focuses on the success or
failure of a Plan, followed by
needed corrections to the Plan
in the event of failure.
 Use for straight forward
improvement scenarios
 Study
 Focus on predicting the results
of an improvement effort,
studying the actual results, and
comparing them to possibly
revise the theory
 Used for more complex
scenarios
 Problem: Too many forced outages of
69KV lines due to vegetations.
Goal: To reduce the forced outages to
zero (0) for the year 2019
• Goals Achieved:
Strategy:
• Start a new cycle
1) Hiring outside services/contractor to
• Good Progressed
do the clearing of vegetations
• Continue current strategies
2) Foot patrol inspection of
• Insufficient Progress
transmission lines every quarter
• Modify Strategy Plan

Act Plan

Check Do
• Send the TL personnel to conduct
• Use the data report on Summary of
inspection of line every quarter
Forced Outages to evaluate if there
• Prepare Job Order for ROW clearing
are tripping for the 1st quarter
• Secure Permit to Cut from CENRO
caused by vegetations
• Contractor to conduct clearing of
• Is the Strategy effective or not
vegetations within the ROW

• Goals Achieved:
• Repeat the cycle on other
Region
• Good Progressed
• Continue current strategies
• Insufficient Progress
• Modify Strategy Plan
Goal: Improve the financial process
system by year 2020
Strategy:
1) Hiring of IT consultant for the
project
2) Purchase of the Enterprise Systems
Application

Act Plan

Study Do

• Asses the effectiveness of the new • Training of personnel

system. • Build up of database
• Analyze if there was improvement in • Run the program system application
the process on per Region
Questions?
“Learning is not compulsory; it’s voluntary. Improvement is not
compulsory; its voluntary. But to survive, we must learn.”

W. Edwards Deming