Research suggests that only 5 percent effect is produced by the spoken word, 45
percent by the tone, inflexion, and other elements of voice, and 50 percent by
body language, movements, eye contact, etc.
COMPONENTS OF NON VERBAL COMM.
1.Paralanguage
2.Kinesics
3.Proxemics
4.Use Of Time
5.Mode of Dress
1.PARALANGUAGE
Gestures
Adaptors are touching behaviors and movements that indicate internal states typically related to
arousal or anxiety. Adaptors can be targeted toward the self, objects, or others.
Emblems are those gestures that have a meaning and understood by the public at large.
Illustrators are the gestures that go with what we are saying verbally
Facial Expressions
These are capable of showing attitude and emotion. Eg – Eyes, Eyebrows, Root of then nose
3. PROXEMICS
Proxemics is the study of human use of space and the effects that population
density has on behaviour, communication, and social interaction.
2. Personal Distance (18 inch – 4 feet) for interactions among good friends or family.
It shows about the use of time in communication. Time for seniors is more
flexible than juniors.
5. MODE OF DRESS